Unnamed: 0
int64
0
15.9k
intent
stringclasses
35 values
example
stringlengths
2
596
parent_category
stringclasses
11 values
labels
int64
1
39
__index_level_0__
int64
0
15.9k
6,664
language_barrier
english not good help me
language_barrier
17
6,664
11,176
where_are_you_calling_from
which country is your company established in
where
16
11,176
4,353
asking_more_info
i’d appreciate a more indepth explanation of your offer
affirmation
28
4,353
9,085
not_decision_maker
im just a messenger decisions arent mine
decline
2
9,085
4,885
decline
no i would not
decline
15
4,885
12,892
complain_calls
you just called me 10 minutes ago
DNC
10
12,892
10,673
language_barrier
punjabi not english
language_barrier
17
10,673
14,103
where_get_number
can you explain why you have my contact details
where
13
14,103
13,847
language_barrier
i dnt spk englsh flently
language_barrier
17
13,847
1,748
can_you_email
could you please email me the project proposal
can_you_email, weather, are_you_bot, transfer_request
27
1,748
1,659
BUSY
im engaged in a call can we discuss later
BUSY
12
1,659
12,864
where_are_you_calling_from
could you tell me if youre situated in india
where
16
12,864
13,183
decline
i dont need anything else
decline
15
13,183
12,812
complain_calls
you guys call me a thousand times a day
DNC
10
12,812
12,255
who_are_you
whats the name you go by
who_are_you
24
12,255
3,944
can_you_email
can you send an email with the agenda
can_you_email, weather, are_you_bot, transfer_request
27
3,944
9,287
Not_Interested
im not interesting
decline
37
9,287
3,608
where_are_you_calling_from
could you clarify if this is a local or international call
where
16
3,608
8,074
where_are_you_calling_from
from what i understand youre from india correct
where
16
8,074
5,786
who_are_you
may i confirm your name and designation
who_are_you
24
5,786
6,505
where_are_you_calling_from
im curious about your companys location
where
16
6,505
708
Not_Interested
im not interesting
decline
37
708
13,326
are_you_bot
is this interaction with a robot or a human
can_you_email, weather, are_you_bot, transfer_request
9
13,326
4,649
sorry_greeting
im feeling a bit low today
greetings
33
4,649
11,751
answering_machine
please leave your name phone number after the beat we will return your call
answering_machine
1
11,751
150
DNC
i dont want calls from you
DNC
14
150
2,227
BUSY
im in a meeting until later can we chat then
BUSY
12
2,227
9,152
sorry_greeting
im not feeling very cheerful right now
greetings
33
9,152
563
are_you_bot
are you a computer or a human being
can_you_email, weather, are_you_bot, transfer_request
9
563
1,370
Not_Interested
no im really not interested maam
decline
37
1,370
8,485
calling_about
what’s the purpose of this call
affirmation
29
8,485
4,935
Not_Interested
not interested in that
decline
37
4,935
9,297
where_get_number
im puzzled about how you got my number
where
13
9,297
3,728
DNC
please put me on a do not call list
DNC
14
3,728
6,339
are_you_bot
is this a virtual agent or a person
can_you_email, weather, are_you_bot, transfer_request
9
6,339
2,081
GreetBack
im good how are you
greetings
30
2,081
7,749
requesting_callback
call me later if you want me to talk
BUSY
22
7,749
7,335
can_you_email
can you email me the event details
can_you_email, weather, are_you_bot, transfer_request
27
7,335
4,511
calling_about
why is ths cal hppning
affirmation
29
4,511
304
language_barrier
not english speaker
language_barrier
17
304
5,800
Not_Interested
im not interested in your companys offerings sorry
decline
37
5,800
5,236
asking_whom_you_calling
who are you calling for
who_are_you
7
5,236
8,332
are_you_bot
can you disclose if youre a machine or not
can_you_email, weather, are_you_bot, transfer_request
9
8,332
2,519
DNC
please dont call
DNC
14
2,519
9,416
not_decision_maker
decisions regarding this are handled differently
decline
2
9,416
14,454
scam
i dont want to tell you
DNC
3
14,454
14,500
Not_Interested
this doesnt align with my needs so im not interested
decline
37
14,500
2,788
abusive
and you rather the fucking guy you fucked up
DNC
32
2,788
10,730
already_have_enough_money
i am a veteran with ample savings and i do not need further financial products
already
5
10,730
13,066
calling_about
why the call
affirmation
29
13,066
10,915
decline
im not the right one
decline
15
10,915
426
where_are_you_calling_from
where can i find your corporate headquarters
where
16
426
2,084
asking_whom_you_calling
whom are you trying to call
who_are_you
7
2,084
11,073
requesting_callback
can you return the call this evening
BUSY
22
11,073
5,778
answering_machine
to reach my phone at the time so please leave your name your number and the date i will return your call shortly thank you have a great day
answering_machine
1
5,778
2,585
weather
hows the climate today
can_you_email, weather, are_you_bot, transfer_request
23
2,585
12,096
DNQ
im not the right match
decline
25
12,096
8,736
weather
hows the weather predicted for the night
can_you_email, weather, are_you_bot, transfer_request
23
8,736
2,319
already_have_life_insurance
i’m fully insured with life insurance and don’t need another plan
already
39
2,319
127
where_get_number
my number whered you get it
where
13
127
3,434
DNC
dont pay us to shove them up your ass
DNC
14
3,434
6,275
answering_machine
youve reached the voicemail record your message for us
answering_machine
1
6,275
10,509
decline
i couldnt afford it
decline
15
10,509
10,671
answering_machine
is not available at the tell and please record message when youve finished recording you may hang up or press 1 for more options
answering_machine
1
10,671
99
already_have_life_insurance
thank you but i do not need another life insurance plan as i am already insured
already
39
99
6,672
DNC
dnc no contact
DNC
14
6,672
9,159
weather
is it sunny or cloudy
can_you_email, weather, are_you_bot, transfer_request
23
9,159
11,075
where_did_you_get_number
how do you even have my info
where
8
11,075
7,676
Not_Interested
sorry not interested
decline
37
7,676
14,567
asking_more_info
give me the full picture not half the story
affirmation
28
14,567
11,351
affirmation
yes yes yes
affirmation
21
11,351
10,186
calling_about
please let me know the purpose of this conversation
affirmation
29
10,186
7,195
already_have_medicare_a_and_b
i don’t require additonal coverage medcare a nd b handle it
already
38
7,195
15,811
Not_Interested
im not feeling up for it today thanks
decline
37
15,811
3,059
DNC
im leaving
DNC
14
3,059
3,169
GreetBack
good day to you how can i support you today
greetings
30
3,169
14,813
answering_machine
hi youve reached steve leave your message and ill listen when im back
answering_machine
1
14,813
4,489
where_are_you_calling_from
im wondering about your office location
where
16
4,489
10,762
DNC
you must have the wrong number
DNC
14
10,762
9,820
already_have_life_insurance
my life insurance policy covers everything i need
already
39
9,820
8,205
interested
thats pretty cool tell me more
affirmation
26
8,205
4,038
transfer_request
please connect me to someone higher up asap
can_you_email, weather, are_you_bot, transfer_request
35
4,038
10,511
where_are_you_calling_from
could you provide some details about your company’s location or headquarters
where
16
10,511
4,156
already_have_insurance_agent
thank you but i’m already insured through my current agent and i do not need any new insurance services
already
18
4,156
8,139
DNC
so take me off the list
DNC
14
8,139
7,785
decline
i do not need any
decline
15
7,785
7,636
decline
not in my skillset
decline
15
7,636
9,385
who_are_you
i want to know more about the caller
who_are_you
24
9,385
14,185
asking_whom_you_calling
causal responses
who_are_you
7
14,185
9,289
affirmation
no doubt about it im in agreement
affirmation
21
9,289
14,476
BUSY
not a convenient time for a chat try later
BUSY
12
14,476
14,381
where_are_you_calling_from
id like to know where your company is headquartered
where
16
14,381
10,703
BUSY
no not right now
BUSY
12
10,703
8,935
Not_Interested
i really dont need that no i really dont need that
decline
37
8,935
2,095
BUSY
im driving on my way to work
BUSY
12
2,095
6,006
BUSY
im taking my class right now so you can call me back later because im a little busy right now
BUSY
12
6,006
9,691
BUSY
in a meeting can we connect later
BUSY
12
9,691
4,852
can_you_email
can you send an email confirmation for the order
can_you_email, weather, are_you_bot, transfer_request
27
4,852
5,640
where_get_number
how did you acquire my number without my knowledge
where
13
5,640
8,887
Not_Interested
ive thought about it and im not interested in this proposal
decline
37
8,887