Non-verbal communication means
Communication: 2 types - verbal and non-verbal.
Verbal communication is best for younger children more than 3 years of age. Voice that is used should be constant and gentle. Tone of voice can express empathy and firmness.
Non-verbal communication is by body language - smiling, eye contact, by touching the child or by giving a hug.
Smiling.
Eye contact.
Both.
None.