all are Steps used in Six-sigma except -
Ans- "D" Feed backSix Sigma requires five steps for quality improvement?Define -+ Define the problem, clarify and relate it to the custmer. Who are the patient's, and what they want? What are the objectives?Measure - Measure your target metric and know your measure is good. What will improvement look line? On what data will our effect measured.Analyze -+ Look for root cause and generate a prioritized listing of them - collect data and analyze using proven tools.Improve - Determine and confirm the optimal solution - Implement modification to improve the process.Control - Be sure the problem does not come back and sustain it Monitor performance to maintain improvement. Popular outcomes from Six - Sigma Increased patient satisfaction and care, Fewer complaints, Increased prescription, accuracy, Reduced waiting time and variation, Safer and more efficient emergency services, Fewer medical errors defects, Increased physician satisfaction.
Define
Analyze
Improve
Feed back