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emission | CINTAS 2020 ESG REPORTWelcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WELCOME
This report is for the fiscal year
Our company is dedicated
June 1, 2019 to May 31, 2020.
to operating to the highest
to our 2020 Environmental, Social and Governance (ESG) ethical and safety standards,
creating a diverse and
Report, in which we share our ESG performance with
inclusive workplace,
investors, employee-partners, customers, communities,
providing sustainable
suppliers and other interested parties.
products and services, and
caring for our communities.
ESG AT CINTAS • Energy and Emissions (p.4) ABOUT CINTAS We’re committed to doing
From the very start of our company’s Reducing our overall energy use, Headquartered in Cincinnati, Ohio, Cint |
emission | been based on sustainable practices. Our (GHG) emissions. businesses get Ready for the Workday®.
we believe we can make in
journey started in 1929 during the Great
Depression when Doc and Amelia Farmer • W ater (p.5) We provide highly specialized products and the future.
Minimizing freshwater withdrawals, services, including corporate uniforms,
collected shop towels that had been
reusing water and maintaining the quality entrance and logo mats, restroom supplies, Scott D. Farmer
disposed of by manufacturing facilities
of water we return to the environment. fire protection products, promotional Chairman and Chief
along the Ohio River. They washed,
products, cleaning products, first aid Executive Officer, Cintas
recycled and sold the clean towels back to • Safety and Health (p.6)
and safety produc |
emission | Learn more about our social responsibility efforts at CintasCares.com. 2Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE READY™ TO MAKE
American Diabetes Association:
Cintas visits ADA-sponsored summer
THE WORLD A BETTER PLACE camps as a part of our ongoing
collaboration with the organization
We strive to make a positive impact for our own people, as well
as supporting good causes and lending neighbors a helping hand.
RESPONDING TO COVID-19 DIVERSITY AND INCLUSION COMMUNITY ENGAGEMENT
Using our Preparedness Plan, we Supporting diversity and equality at Cintas We’re proud to partner with leading
implemented controls including physical means fostering a respectful, creative, not‑for‑profit community organizations
barriers, social distancing, appropriate productive environme |
emission | Learn more about our social responsibility efforts at CintasCares.com. 3Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE ENGAGED IN ADDRESSING THE
CHALLENGE OF CLIMATE CHANGE
We are committed to reducing energy use and GHG emissions,
and helping to address the global impact of climate change.
REDUCING ENERGY USE In FY ‘20, we also upgraded our lighting 10%
The energy Cintas consumes in our rental technology to LED at nine locations, where
operations includes electricity, primarily we are achieving up to a 50% reduction in
annual reduction in energy
for lighting and process equipment, and lighting load. We are working to accelerate
use by Cintas rental
fuel — natural gas and propane — for dryers, implementation of LED lighting upgrades
operations through energy-
boilers, s |
emission | LOWERING GHG EMISSIONS
gross energy consumption, accounting for 6.7%
The consumption of energy and fuel within
79% of a total 4.58 million gigajoules (GJ)
Efficiency improvements are continually our rental and facility service operations
(4.34 million MBTUs) in FY ’20. As a result of
implemented at Cintas laundry facilities result in GHG emissions, including carbon annual reduction in total
introducing initiatives designed to improve
through innovation and upgrade of dioxide (CO2), methane (CH4) and nitrous gross Scope 1 and 2
wash chemistry and optimize laundry load operations in an effort to preserve the
oxide (N2O). In FY ‘20, our GHG emissions emissions
weights in FY ‘20, our engineering team natural environment
for the U.S. and Canada totaled 954.8 million |
emission | requires 10% less energy than was required direct (Scope 1) GHG emissions were 7.8% Cintas laundry process is
We are measuring the energy intensity of a year ago. Note that this 10% reduction in lower than in FY ‘19, while indirect (Scope 2) 55%
our operations in megajoules (MJ) per energy intensity is a higher percentage than emissions fell by 6.1%. TRSA comparisons
100 pounds to contextualize our energy the 7.4% reduction of gross energy suggest that our emissions, are more than
more energy efficient than
consumption relative to the weight of consumption, which is not being normalized 10% lower than the industry average.
home laundry*
material processed. This metric has become to account for a 2.8% increase in laundry
We continue our efforts to reduce vehicle
increasingly important to monitor as our processed |
emission | emissions by focusing on increased fuel
business continues to grow and we realize a lowering the total amount of energy that we
efficiency, alternative fuels and TRSA reporting shows
year‑over‑year increase in the total weight consume in our operations, regardless of
route optimization. Cintas uses
of material laundered. The average energy the fact that we are processing more each
30%
intensity of our rental operations has year. Data from the Textile Rental Services With 28.5 million hundredweight of material
reduced from 178.25 MJ/100lbs in FY ‘19 to Association of America (TRSA) indicates laundered, our GHG emissions intensity for
160.57 MJ/100lbs in FY ‘20, meaning that that for in‑plant production, we use 30% less FY ‘20 is down 9.3% from FY ‘19 |
emission | 10% lower emissions than
industry average
* Home laundry calculations are based
Learn more about our social responsibility efforts at CintasCares.com. on WSI (Washing Systems LLC) studies 4Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE COMMITTED TO
USING WATER RESPONSIBLY
Water is essential for our operations, but we know we must be a steward
of this shared resource by minimizing use and maximizing reuse.
88.4%
USING LESS WATER, REUSING MORE We carefully monitor and control our Our facilities discharge washing process
In FY ‘20, our North American rental laundering process to minimize water effluent to publicly owned treatment works
operations withdrew 3.16 milli |
emission | Learn more about our social responsibility efforts at CintasCares.com. on WSI (Washing Systems LLC) studies 5Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE INSPIRED TO CONTINUE
MEETING THE HIGHEST STANDARDS
Guided by our Safety Vision, we want every site to be injury-free, every employee-partner
to help improve safety and Cintas to be known as a global leader in safety and health.
MANAGING SAFETY AND HEALTH SAFETY AND HEALTH TRAINING Improvement course and each member HEALTH AND WELLNESS
To enforce internationally recognized Every year, our employee‑partners receive of our Senior Management team takes the Our long‑running Live Well program
standards, we have implemented an online, on‑the‑job and classroom training Management and Leadership Skills for supports employee‑partners on their
occupational health |
emission | Learn more about our social responsibility efforts at CintasCares.com. 6Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE DEDICATED TO MAINTAINING
AN ETHICAL SUPPLY CHAIN
We require our vendors and contractors to conduct business in
an ethical and moral manner, both domestically and internationally.
MANAGING HUMAN RIGHTS HUMAN RIGHTS TRAINING Using real‑life scenarios and referencing ASSESSING NEW SUPPLIERS
AND LABOR RIGHTS IMPACTS Cintas conducts training to ensure that current global regulations, the TRACE Our purchasing agreements require all
We have zero tolerance of all forms of employee‑partners and others with direct e‑learning course outlines the requirements suppliers and contractors to comply with
forced, trafficked, slave and child labor in responsibility for su |
emission | Learn more about our social responsibility efforts at CintasCares.com. 7Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE READY™ TO CONTINUE DOING
THE RIGHT THING EVERY DAY
Across our company, we are committed to corporate responsibility,
operating honestly and fairly, and doing what’s right.
The Cintas Code of Conduct
GOVERNANCE STRUCTURES VALUES, PRINCIPLES AND STANDARDS is an important part of our
The Cintas Board of Directors is the highest Our Corporate Culture spans our beliefs, values and reflects our
governing body in our organization. ethics and values, including honesty and company’s commitment to
Our Board is made up of eight members integrity, hard work, trust and respect, as ethical business practices
(six male and two female) and all senior well as defining a |
emission | GRI 305: Emissions 305-1 Direct (Scope 1) a. Gross direct (Scope 1) GHG emissions in metric tons FY ‘20 gross direct (Scope 1) GHG emissions for the U.S.
GHG emissions of CO2 equivalent. and Canada were 183,814 mtCO2e, a 7.8% reduction from
b. Gases included in the calculation; whether CO2, FY ‘19. Our emissions baseline is FY ‘19, which includes
CH4, N2O, HFCs, PFCs, SF6, NF3, or all. the acquisition of G&K Services. Gases included in the
c. Biogenic CO2 emissions in metric tons of FY ‘19 base year calculation for the U.S. and Canada
CO2 equivalent. include CO2, CH4, and N2O. Source of country-level
d. Base year for the calculation, if applicable, including: emission factors is IPCC Fifth Assessment Report (AR5).
i. the rationale for choosing it;
See GRI 305 Appendix
ii. emissions in the base year;
iii. the context for any significant changes in emissions
that triggered recalc |
emission | ulations of base year emissions.
e. Source of the emission factors and the global warming
potential (GWP) rates used, or a reference to the
GWP source.
f. Consolidation approach for emissions; whether equity
share, financial control, or operational control.
g. Standards, methodologies, assumptions, and/or
calculation tools used.
For a detailed explanation of the indicators, visit the GRI website: globalreporting.org. 18GRI Index
GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION
Material topics continued
ENVIRONMENTAL continued
GRI 305: Emissions 305-2 Energy indirect (Scope 2) a. Gross location-based energy indirect (Scope 2) GHG FY ‘20 gross indirect (Scope 2) GHG emissions U.S. and
continued GHG emissions emissions in metric tons of CO2 equivalent. |
emission | b. If applicable, gross market-based energy indirect FY ‘19. Indirect emissions baseline year, included gases
(Scope 2) GHG emissions in metric tons of and emissions factors are the same as direct emissions,
CO2 equivalent. described in 305-1. The consumption of energy and fuel
c. If available, the gases included in the calculation; for the operation of our Rental and Facility Services result
whether CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, or all. in GHG emissions including carbon dioxide (CO2),
d. Base year for the calculation, if applicable, including: methane (CH4) and nitrous oxide (N2O). TRSA
i. the rationale for choosing it; comparisons suggest that our emissions are more
ii. emissions in the base year; than 10% lower than the industry average.
iii. the context for any significant changes in emissions
See GRI 305 A |
emission | that triggered recalculations of base year emissions.
e. Source of the emission factors and the global warming
potential (GWP) rates used, or a reference to the
GWP source.
f. Consolidation approach for emissions; whether equity
share, financial control, or operational control.
g. Standards, methodologies, assumptions, and/or
calculation tools used.
305-4 GHG emissions intensity a. GHG emissions intensity ratio for the organization. Total Scope 1 and 2 GHG emissions in FY ‘20 was
b. Organization-specific metric (the denominator) chosen 954,837,546 lbs CO2e over 28,513,066 CWt (100s of lbs)
to calculate the ratio. of material laundered, the average GHG emissions
c. Types of GHG emissions included in the intensity ratio; intensity for FY ‘20 is 33.5 lbs CO2e/CWt, a 9.3%
whether direct (Scope 1 |
emission | GHG emissions intensity is calculated as the ratio of
d. Gases included in the calculation; whether CO2, CH4,
Scope 1 and 2 GHG emissions to every 100 pounds
N2O, HFCs, PFCs, SF6, NF3, or all.
of material laundered by Cintas. Cintas was 10.6%
less than the industry average in the 2018 TRSA
sustainability report.
For a detailed explanation of the indicators, visit the GRI website: globalreporting.org. 19GRI Index
GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION
Material topics continued
ENVIRONMENTAL continued
GRI 305: Emissions 305-5 Reduction of GHG a. GHG emissions reduced as a direct result of reduction Total gross Scope 1 and 2 reduction of GHG emissions
continued emissions initiatives, in metric tons of CO2 equivalent. in FY ‘2 |
emission | N2O, HFCs, PFCs, SF6, NF3, or all. per CWt, GHG emissions were reduced by 98,348,963 lbs
c. Base year or baseline, including the rationale for CO2e, while poundage increased 2.8% in FY ‘20
choosing it. compared to FY ‘19.
d. Scopes in which reductions took place; whether direct
(Scope 1), energy indirect (Scope 2), and/or other indirect
(Scope 3).
e. Standards, methodologies, assumptions, and/or
calculation tools used.
SOCIAL
GRI 401: Employment 401-1 New employee hires and a. Total number and rate of new employee hires during See GRI 401-1 Appendix
employee turnover the reporting period, by age group, gender and region.
b. Total number and rate of employee turnover during
the reporting period, by age group, gender and region.
401-2 Benefits provided to a. Benefits which are standard for full-tim |
water | CINTAS 2020 ESG REPORTWelcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WELCOME
This report is for the fiscal year
Our company is dedicated
June 1, 2019 to May 31, 2020.
to operating to the highest
to our 2020 Environmental, Social and Governance (ESG) ethical and safety standards,
creating a diverse and
Report, in which we share our ESG performance with
inclusive workplace,
investors, employee-partners, customers, communities,
providing sustainable
suppliers and other interested parties.
products and services, and
caring for our communities.
ESG AT CINTAS • Energy and Emissions (p.4) ABOUT CINTAS We’re committed to doing
From the very start of our company’s Reducing our overall energy use, Headquartered in Cincinnati, Ohio, Cintas
the |
water | reusing water and maintaining the quality entrance and logo mats, restroom supplies, Scott D. Farmer
disposed of by manufacturing facilities
of water we return to the environment. fire protection products, promotional Chairman and Chief
along the Ohio River. They washed,
products, cleaning products, first aid Executive Officer, Cintas
recycled and sold the clean towels back to • Safety and Health (p.6)
and safety products, and training.
companies. Today, 79% of our total Maintaining the safety and well‑being
company revenue comes from our Uniform of everyone who works at or visits We operate nearly 500 facilities in North
Rental and Facility Services business. All of our facilities. America, including five manufacturing
these items are cleaned and proce |
water | • Our Positive Impact in 2020 (p.3) to be a leader in industry for water usage; revenue and 19.2% for earnings
Working to help make the world per share
exploring initiatives to replace fossil fuel
a better place.
(fleet); and continuing to optimize fleet fuel 36 years
efficiency. We also look to continue
our alignment with the United Nations
consecutive increase in
Sustainable Development Goals.
shareholder dividend
Learn more about our social responsibility efforts at CintasCares.com. 2Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE READY™ TO MAKE
American Diabetes Association:
Cintas visits ADA-sponsored summer
THE WORLD A BETTER PLACE camps as a part of our ongoing
collaboration with the organization
We strive to |
water | Learn more about our social responsibility efforts at CintasCares.com. 3Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE ENGAGED IN ADDRESSING THE
CHALLENGE OF CLIMATE CHANGE
We are committed to reducing energy use and GHG emissions,
and helping to address the global impact of climate change.
REDUCING ENERGY USE In FY ‘20, we also upgraded our lighting 10%
The energy Cintas consumes in our rental technology to LED at nine locations, where
operations includes electricity, primarily we are achieving up to a 50% reduction in
annual reduction in energy
for lighting and process equipment, and lighting load. We are working to accelerate
use by Cintas rental
fuel — natural gas and propane — for dryers, implementation of LED lighting upgrades
operations through energy-
boilers, steam t |
water | Learn more about our social responsibility efforts at CintasCares.com. on WSI (Washing Systems LLC) studies 4Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE COMMITTED TO
USING WATER RESPONSIBLY
Water is essential for our operations, but we know we must be a steward
of this shared resource by minimizing use and maximizing reuse.
88.4%
USING LESS WATER, REUSING MORE We carefully monitor and control our Our facilities discharge washing process
In FY ‘20, our North American rental laundering process to minimize water effluent to publicly owned treatment works
operations withdrew 3.16 million usage intensity; in FY ‘20, the amount of in compliance with local discharge
of water withdrawals were returned to
kilogallons (11.9 million m3) of freshwater water required to process a pound of standards and permits, which requ |
water | Mississippi – Missouri (30.9% of the total), 2.8 million kgal (10.6 million m3) of the water The Cintas laundry process is
St. Lawrence (18.4%) and the Gulf of MANAGING WASTEWATER withdrawn to local water bodies. 42%
Mexico (15%). Our laundering processes generate far less
Looking ahead, we plan to install more
wastewater than home laundering. During
more water efficient than home laundry*
We continually evaluate opportunities to advanced wastewater treatment
the laundry process, an estimated 10% of
reduce our water use from areas technologies, such as membrane filtration.
freshwater is lost to evaporation, while the
experiencing high water stress. Our 2020 Membrane filters will enable us to increase TRSA reporting shows Cintas required
rest is reused or discharged.
water risk assessment identified 19% of the amount of water we ca |
water | water stress across North America. Around
less water per pound of laundry to
20% of our water use was withdrawn in
process than peer companies
areas with high or extremely high levels of
water stress, a 1% reduction from FY19.
Water and our laundering processes
Most of the purchased water we use for our
rental operations is freshwater obtained 1 Water is withdrawn from 4 Discharged water is
from third parties, although, where freshwater sources, but treated in compliance
available, we treat and reuse water for increasingly is reclaimed with local standards
2 Some water is lost
rinsing of mats. A mix of water‑efficiency and reused water
to evaporation
projects and continual process 5 Once treated, the clean
improvement is being used to reduce our |
water | water is returned safely
reliance on freshwater. We have also to local water bodies
installed water reclamation and reuse 3 The rest is reused
or discharged
systems across many of our facilities.
* Home laundry calculations are based
Learn more about our social responsibility efforts at CintasCares.com. on WSI (Washing Systems LLC) studies 5Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE INSPIRED TO CONTINUE
MEETING THE HIGHEST STANDARDS
Guided by our Safety Vision, we want every site to be injury-free, every employee-partner
to help improve safety and Cintas to be known as a global leader in safety and health.
MANAGING SAFETY AND HEALTH SAFETY AND H |
water | Learn more about our social responsibility efforts at CintasCares.com. 6Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE DEDICATED TO MAINTAINING
AN ETHICAL SUPPLY CHAIN
We require our vendors and contractors to conduct business in
an ethical and moral manner, both domestically and internationally.
MANAGING HUMAN RIGHTS HUMAN RIGHTS TRAINING Using real‑life scenarios and referencing ASSESSING NEW SUPPLIERS
AND LABOR RIGHTS IMPACTS Cintas conducts training to ensure that current global regulations, the TRACE Our purchasing agreements require all
We have zero tolerance of all forms of employee‑partners and others with direct e‑learning course outlines the requirements suppliers and contractors to comply with
forced, trafficked, slave and child labor in responsibility for supply c |
water | Learn more about our social responsibility efforts at CintasCares.com. 7Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE READY™ TO CONTINUE DOING
THE RIGHT THING EVERY DAY
Across our company, we are committed to corporate responsibility,
operating honestly and fairly, and doing what’s right.
The Cintas Code of Conduct
GOVERNANCE STRUCTURES VALUES, PRINCIPLES AND STANDARDS is an important part of our
The Cintas Board of Directors is the highest Our Corporate Culture spans our beliefs, values and reflects our
governing body in our organization. ethics and values, including honesty and company’s commitment to
Our Board is made up of eight members integrity, hard work, trust and respect, as ethical business practices
(six male and two female) and all senior well as defining a commo |
water | GRI 303: Water 303-1 Interactions with water as a. A description of how the organization interacts with Water used for operations in FY ‘20 North American
and effluents a shared resource water, including how and where water is withdrawn, rental plants is sourced from 14 major river basins, with
consumed, and discharged, and the water-related five sources comprising <80%: Mississippi – Missouri
impacts caused or contributed to, or directly linked to the (30.9%), St. Lawrence (18.4%), Gulf of Mexico (15%), U.S.
organization’s activities, products or services by a North Atlantic Coast (9.1%) and U.S. State of California
business relationship (e.g., impacts caused by runoff). (7.6%). Most purchased water used for rental plant
b. A description of the approach used to identify water- operation is freshwater from third parties. Where
related impacts, inc |
water | luding the scope of assessments, available, Cintas sources reclaimed water for irrigation
their timeframe, and any tools or methodologies used. and rinsing mats. Third-party freshwater is softened and
c. A description of how water-related impacts are pumped to washers for use in the washing process.
addressed, including how the organization works with During the washing process, an estimated 10% of
stakeholders to steward water as a shared resource, and freshwater is lost to evaporation while the rest is sent to
how it engages with suppliers or customers with varying degrees of pretreatment prior to reuse or
significant water-related impacts. discharge. We are looking at advanced wastewater
d. An explanation of the process for setting any water- treatment technologies, including membrane filtration.
related goals |
water | area with water stress. higher levels of reuse than traditional wastewater
pretreatment systems.
Our 2020 water risk assessment identified 39 North
American rental plants in areas experiencing high to
extremely high water stress. Water sourced from these
areas accounts for 20.3% of FY ‘20 total water withdrawal.
To lessen operational expense and reduce our reliance
on freshwater, Cintas has installed water reclamation
systems at 7 of our plants in high to extremely high water
stress areas. Another 30 locations with reclamation and
reuse systems are in place at plants in low to medium
water stress areas. At monitored rental plants, up to 45%
of treated wastewater from our industrial-size washing
machines is reused for the same process and/or recycling
to a |
water | GRI 303: Water We engage in ongoing water efficiency projects and
and effluents continual process improvement. We carefully monitor
continued and control our laundering process to minimize water
usage intensity. In FY ‘20, the amount of water required
to process a single pound of laundry was on average
11% less than industry peers according to reporting from
TRSA, our industry collaborative for textiles. Cintas
promotes a more environmentally conscious community
and leads the industry in our continued commitment to
increasingly efficient use of natural resources.
On an annual basis, use of Cintas in place of home
laundry reduces consumption by 2.25 million kgal of
water. The Cintas laundry process is 42% more water
efficient than home laundry. The basis for these
calculations is l |
water | laundering uses 1.9 gallons of water to launder one
pound of material, while in FY ‘19 the Cintas laundry
process used 1.11 gallons of water.
303-2 Management of water The reporting organization shall report the following Cintas’ laundering processes generate far less
discharge-related impacts information: wastewater than home laundering options. Our facilities
a. A description of any minimum standards set for the discharge washing process effluent to publicly owned
quality of effluent discharge, and how these minimum treatment works (POTWs) in compliance with local
standards were determined, including: discharge requirements and/or permits. Sampling and
i. how standards for facilities operating in locations with monitoring is completed as required by each permit.
no local di |
water | ii. any internally developed water quality standards with local requirements and facilitate water reuse at
or guidelines; many locations. We utilize internal effluent clarity
iii. any sector-specific standards considered; guidelines for benchmarking purposes. Cintas
iv. whether the profile of the receiving waterbody continually evaluates new technologies to provide
was considered. greater wastewater treatment and reuse capabilities.
For a detailed explanation of the indicators, visit the GRI website: globalreporting.org. 15GRI Index
‘kilogallons v megaliters’ to be
discussed wi th our Cintas
GRI STANDARD GRI DISCLOSURE engineers for future updates PAGE NUMBER(S), URL(S) AND/OR INFORMATION
Material topics continued
ENVIRONMENTAL continued
GRI 303: Water 303-3 Water withdrawal The reporting organization shall report the following We cont |
water | inually seek to reduce our use of water from
and effluents information: areas where it is scarce. Our 2020 water risk assessment
continued a. Total water withdrawal from all areas in megaliters, identified 39 rental operations in areas of high water
and a breakdown of this total by the following sources, stress across North America. Around 20% of our water
if applicable: use was withdrawn in areas with high or extremely
i. Surface water; high levels of water stress, a 1% reduction from FY ’19
ii. Groundwater; and below the industry norm. In FY ‘20, Cintas North
iii. Seawater; American rental plants withdrew a total 3.16 million
iv. Produced water; kilogallons (11.9 million cubic meters) of freshwater
v. Third-party water. from 14 different North American water basins.
b. Total w |
water | ater withdrawal from all areas with water stress in Between FY ‘19 and FY ‘20, total water withdrawal
megaliters, and a breakdown of this total by the following decreased by 390,600 kgal, representing an
sources, if applicable: 11.0% year-over-year reduction.
i. Surface water;
See GRI 303 Appendix
ii. Groundwater;
iii. Seawater;
iv. Produced water;
v. Third-party water, and a breakdown of this total by the
withdrawal sources listed in i-iv.
c. A breakdown of total water withdrawal from each of the
sources listed in Disclosures 303-3-a and 303-3-b in
megaliters by the following categories: i. Freshwater
(≤1,000 mg/L Total Dissolved Solids); ii. Other water
(>1,000 mg/L Total Dissolved Solids).
d. Any contextual information necessary to understand
how the data have been compiled, such as any standards,
methodologies, and assumptio |
water | GRI 303: Water 303-4 Water discharge The reporting organization shall report the following In FY ‘20, Cintas returned an estimated 2,802,196 kgal
and effluents information: (10,607,467 cubic meters) or 88.4% of water withdrawn to
continued a. Total water discharge to all areas in megaliters, and a local water bodies. In areas of high to extremely high
breakdown of this total by the following types of stress, an estimated 82.3% of water withdrawn was
destination, if applicable: returned. Our facilities discharge washing process
i. Surface water; effluent to POTWs in compliance with local discharge
ii. Groundwater; permits. Sampling and monitoring is completed as
iii. Seawater; required by each permit. Varying degrees of
iv. Third-party water, and the volume of this t |
water | use to other organizations, if applicable. requirements and facilitate water reuse at many
b. A breakdown of total water discharge to all areas in locations. We utilize internal effluent clarity guidelines
megaliters by the following categories: for benchmarking purposes. Cintas continually evaluates
i. Freshwater (≤1,000 mg/L Total Dissolved Solids); new pretreatment technologies to provide greater water
ii. Other water (>1,000 mg/L Total Dissolved Solids). reuse capabilities.
c. Total water discharge to all areas with water stress
See GRI 303 Appendix
in megaliters, and a breakdown of this total by the
following categories:
i. Freshwater (≤1,000 mg/L Total Dissolved Solids);
ii. Other water (>1,000 mg/L Total Dissolved Solids).
d. Priority substances of concern for which discharges
are treated, including:
i. how |
water | GRI 303: Water 303-5 Water consumption The reporting organization shall report the following An estimated 365,662 kgal (1,384,183 cubic meters) or
and effluents information: 11.6% of FY ‘19 water withdrawal was consumed and not
continued a. Total water consumption from all areas in megaliters. discharged. This includes an assumed 10% of water
b. Total water consumption from all areas with water stress withdrawn and lost to evaporation.
in megaliters.
See GRI 303 Appendix
c. Change in water storage in megaliters, if water
storage has been identified as having a significant
water-related impact.
d. Any contextual information necessary to understand
how the data have been compiled, such as any standards,
methodologies, and assumptions used, including
whether the inform |
CO2 | through innovation and upgrade of dioxide (CO2), methane (CH4) and nitrous gross Scope 1 and 2
wash chemistry and optimize laundry load operations in an effort to preserve the
oxide (N2O). In FY ‘20, our GHG emissions emissions
weights in FY ‘20, our engineering team natural environment
for the U.S. and Canada totaled 954.8 million
achieved a 7.4% (503,940 GJ) reduction in
pounds of CO2 equivalent (CO2e). Our gross
gross energy consumption.
requires 10% less energy than was required direct (Scope 1) GHG emissions were 7.8% Cintas laundry process is
We are measuring the energy intensity of a year ago. Note that this 10% reduction in lower than in FY ‘19, while indirect (Scope 2) 55%
our operations in megajoules (MJ) per energy intensity is a higher percentage than emissions fell by 6.1% |
CO2 | GHG emissions of CO2 equivalent. and Canada were 183,814 mtCO2e, a 7.8% reduction from
b. Gases included in the calculation; whether CO2, FY ‘19. Our emissions baseline is FY ‘19, which includes
CH4, N2O, HFCs, PFCs, SF6, NF3, or all. the acquisition of G&K Services. Gases included in the
c. Biogenic CO2 emissions in metric tons of FY ‘19 base year calculation for the U.S. and Canada
CO2 equivalent. include CO2, CH4, and N2O. Source of country-level
d. Base year for the calculation, if applicable, including: emission factors is IPCC Fifth Assessment Report (AR5).
i. the rationale for choosing it;
See GRI 305 Appendix
ii. emissions in the base year;
iii. the context for any significant changes in emissions
that triggered recalculations of base year emissions.
e |
CO2 | continued GHG emissions emissions in metric tons of CO2 equivalent. Canada were 249,293 mtCO2e, a 6.1% reduction from
b. If applicable, gross market-based energy indirect FY ‘19. Indirect emissions baseline year, included gases
(Scope 2) GHG emissions in metric tons of and emissions factors are the same as direct emissions,
CO2 equivalent. described in 305-1. The consumption of energy and fuel
c. If available, the gases included in the calculation; for the operation of our Rental and Facility Services result
whether CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, or all. in GHG emissions including carbon dioxide (CO2),
d. Base year for the calculation, if applicable, including: methane (CH4) and nitrous oxide (N2O). TRSA
i. the rationale for choosing it; comparisons suggest that our emissions are more
ii. |
CO2 | d. Gases included in the calculation; whether CO2, CH4,
Scope 1 and 2 GHG emissions to every 100 pounds
N2O, HFCs, PFCs, SF6, NF3, or all.
of material laundered by Cintas. Cintas was 10.6%
less than the industry average in the 2018 TRSA
sustainability report.
For a detailed explanation of the indicators, visit the GRI website: globalreporting.org. 19GRI Index
GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION
Material topics continued
ENVIRONMENTAL continued
GRI 305: Emissions 305-5 Reduction of GHG a. GHG emissions reduced as a direct result of reduction Total gross Scope 1 and 2 reduction of GHG emissions
continued emissions initiatives, in metric tons of CO2 equivalent. in FY ‘20 was 69,511,665 lbs CO2e, a 6.7% reduction
b. Gases included in the calculation; whether |
CO2 | CO2, CH4, from FY ‘19. When factoring in CO2e intensity metrics
N2O, HFCs, PFCs, SF6, NF3, or all. per CWt, GHG emissions were reduced by 98,348,963 lbs
c. Base year or baseline, including the rationale for CO2e, while poundage increased 2.8% in FY ‘20
choosing it. compared to FY ‘19.
d. Scopes in which reductions took place; whether direct
(Scope 1), energy indirect (Scope 2), and/or other indirect
(Scope 3).
e. Standards, methodologies, assumptions, and/or
calculation tools used.
SOCIAL
GRI 401: Employment 401-1 New employee hires and a. Total number and rate of new employee hires during See GRI 401-1 Appendix
employee turnover the reporting period, by age group, gender and region.
b. Total number and rate of employee turnover during
the rep |
energy | CINTAS 2020 ESG REPORTWelcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WELCOME
This report is for the fiscal year
Our company is dedicated
June 1, 2019 to May 31, 2020.
to operating to the highest
to our 2020 Environmental, Social and Governance (ESG) ethical and safety standards,
creating a diverse and
Report, in which we share our ESG performance with
inclusive workplace,
investors, employee-partners, customers, communities,
providing sustainable
suppliers and other interested parties.
products and services, and
caring for our communities.
ESG AT CINTAS • Energy and Emissions (p.4) ABOUT CINTAS We’re committed to doing
From the very start of our company’s Reducing our overall energy use, Headquartered in Cincinna |
energy | origins, the Cintas business model has energy intensity and greenhouse gas Corporation helps more than 1 million
excited about the progress
been based on sustainable practices. Our (GHG) emissions. businesses get Ready for the Workday®.
we believe we can make in
journey started in 1929 during the Great
Depression when Doc and Amelia Farmer • W ater (p.5) We provide highly specialized products and the future.
Minimizing freshwater withdrawals, services, including corporate uniforms,
collected shop towels that had been
reusing water and maintaining the quality entrance and logo mats, restroom supplies, Scott D. Farmer
disposed of by manufacturing facilities
of water we return to the environment. fire protection products, promotional Chairman and Chief
along the Ohio River. They washed, |
energy | Learn more about our social responsibility efforts at CintasCares.com. 2Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE READY™ TO MAKE
American Diabetes Association:
Cintas visits ADA-sponsored summer
THE WORLD A BETTER PLACE camps as a part of our ongoing
collaboration with the organization
We strive to make a positive impact for our own people, as well
as supporting good causes and lending neighbors a helping hand.
RESPONDING TO COVID-19 DIVERSITY AND INCLUSION COMMUNITY ENGAGEMENT
Using our Preparedness Plan, we Supporting diversity and equality at Cintas We’re proud to partner with leading
implemented controls including physical means fostering a respectful, creative, not‑for‑profit community organizations
barriers, social distancing, appropriate produc |
energy | Learn more about our social responsibility efforts at CintasCares.com. 3Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE ENGAGED IN ADDRESSING THE
CHALLENGE OF CLIMATE CHANGE
We are committed to reducing energy use and GHG emissions,
and helping to address the global impact of climate change.
REDUCING ENERGY USE In FY ‘20, we also upgraded our lighting 10%
The energy Cintas consumes in our rental technology to LED at nine locations, where
operations includes electricity, primarily we are achieving up to a 50% reduction in
annual reduction in energy
for lighting and process equipment, and lighting load. We are working to accelerate
use by Cintas rental
fuel — natural gas and propane — for dryers, implementation of LED lighting upgrades
operations through ener |
energy | gross energy consumption, accounting for 6.7%
The consumption of energy and fuel within
79% of a total 4.58 million gigajoules (GJ)
Efficiency improvements are continually our rental and facility service operations
(4.34 million MBTUs) in FY ’20. As a result of
implemented at Cintas laundry facilities result in GHG emissions, including carbon annual reduction in total
introducing initiatives designed to improve
through innovation and upgrade of dioxide (CO2), methane (CH4) and nitrous gross Scope 1 and 2
wash chemistry and optimize laundry load operations in an effort to preserve the
oxide (N2O). In FY ‘20, our GHG emissions emissions
weights in FY ‘20, our engineering team natural environment
for the U.S. and Canada totaled 954.8 million
achieved a 7. |
energy | gross energy consumption.
requires 10% less energy than was required direct (Scope 1) GHG emissions were 7.8% Cintas laundry process is
We are measuring the energy intensity of a year ago. Note that this 10% reduction in lower than in FY ‘19, while indirect (Scope 2) 55%
our operations in megajoules (MJ) per energy intensity is a higher percentage than emissions fell by 6.1%. TRSA comparisons
100 pounds to contextualize our energy the 7.4% reduction of gross energy suggest that our emissions, are more than
more energy efficient than
consumption relative to the weight of consumption, which is not being normalized 10% lower than the industry average.
home laundry*
material processed. This metric has become to account for a 2.8% increase in laundry
We con |
energy | business continues to grow and we realize a lowering the total amount of energy that we
efficiency, alternative fuels and TRSA reporting shows
year‑over‑year increase in the total weight consume in our operations, regardless of
route optimization. Cintas uses
of material laundered. The average energy the fact that we are processing more each
30%
intensity of our rental operations has year. Data from the Textile Rental Services With 28.5 million hundredweight of material
reduced from 178.25 MJ/100lbs in FY ‘19 to Association of America (TRSA) indicates laundered, our GHG emissions intensity for
160.57 MJ/100lbs in FY ‘20, meaning that that for in‑plant production, we use 30% less FY ‘20 is down 9.3% from FY ‘19.
less energy than peer
100 pounds of material processed today energy than our peers.
companies, which results |
energy | Learn more about our social responsibility efforts at CintasCares.com. on WSI (Washing Systems LLC) studies 4Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE COMMITTED TO
USING WATER RESPONSIBLY
Water is essential for our operations, but we know we must be a steward
of this shared resource by minimizing use and maximizing reuse.
88.4%
USING LESS WATER, REUSING MORE We carefully monitor and control our Our facilities discharge washing process
In FY ‘20, our North American rental laundering process to minimize water effluent to publicly owned treatment works
operations withdrew 3.16 million usage intensity; in FY ‘20, the amount of in compliance with local discharge
of water withdrawals were returned to
kilogallons (11.9 million m3) of freshwater water required to process a pound of standards and |
energy | Learn more about our social responsibility efforts at CintasCares.com. on WSI (Washing Systems LLC) studies 5Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE INSPIRED TO CONTINUE
MEETING THE HIGHEST STANDARDS
Guided by our Safety Vision, we want every site to be injury-free, every employee-partner
to help improve safety and Cintas to be known as a global leader in safety and health.
MANAGING SAFETY AND HEALTH SAFETY AND HEALTH TRAINING Improvement course and each member HEALTH AND WELLNESS
To enforce internationally recognized Every year, our employee‑partners receive of our Senior Management team takes the Our long‑running Live Well program
standards, we have implemented an online, on‑the‑job and classroom training Management and Leadership Skills for supports employee‑partners on their
occupa |
energy | Learn more about our social responsibility efforts at CintasCares.com. 6Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE DEDICATED TO MAINTAINING
AN ETHICAL SUPPLY CHAIN
We require our vendors and contractors to conduct business in
an ethical and moral manner, both domestically and internationally.
MANAGING HUMAN RIGHTS HUMAN RIGHTS TRAINING Using real‑life scenarios and referencing ASSESSING NEW SUPPLIERS
AND LABOR RIGHTS IMPACTS Cintas conducts training to ensure that current global regulations, the TRACE Our purchasing agreements require all
We have zero tolerance of all forms of employee‑partners and others with direct e‑learning course outlines the requirements suppliers and contractors to comply with
forced, trafficked, slave and child labor in respons |
energy | Learn more about our social responsibility efforts at CintasCares.com. 7Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity
WE’RE READY™ TO CONTINUE DOING
THE RIGHT THING EVERY DAY
Across our company, we are committed to corporate responsibility,
operating honestly and fairly, and doing what’s right.
The Cintas Code of Conduct
GOVERNANCE STRUCTURES VALUES, PRINCIPLES AND STANDARDS is an important part of our
The Cintas Board of Directors is the highest Our Corporate Culture spans our beliefs, values and reflects our
governing body in our organization. ethics and values, including honesty and company’s commitment to
Our Board is made up of eight members integrity, hard work, trust and respect, as ethical business practices
(six male and two female) and all senior well |
energy | GRI 301, 302: Energy 301-3 Reclaimed products and a. Percentage of reclaimed products and their packaging From the very start of our company’s origins, Cintas’
their packaging materials materials for each product category. business model has been based on sustainable
b. How the data for this disclosure have been collected. practices. Our journey started in 1929, during the
Great Depression, when Doc and Amelia Farmer
collected shop towels that had been disposed of by
manufacturing facilities along the Ohio River. They
washed, recycled and sold the clean towels back to
companies. Today, 79% of our total company revenue
comes from our rental business, which continues to
include shop towels as well as uniforms and floor mats.
All of these items are cleaned and pr |
energy | GRI 301, 302: Energy 302-1 Energy consumption a. Total fuel consumption within the organization from Energy consumption for Cintas Rental and Facilities
continued within the organization non-renewable sources, in joules or multiples, and Services includes electricity and fuel (natural gas and
including fuel types used. propane). Natural gas and propane are used to heat
b. Total fuel consumption within the organization from dryers, boilers, steam tunnels and buildings. In FY ‘19
renewable sources, in joules or multiples, and including and FY ‘20, natural gas accounted for 79% of energy
fuel types used. used within our Rental and Facilities Services operations.
c. In joules, watt-hours or multiples, the total: Electricity is used mainly to operate process equipment
i. electricity consumption and for lighting. Fleet fuel data is not currently inclu |
energy | ii. heating consumption in our energy totals, as comprehensive data is not available
iii. cooling consumption at this time. We are working to centralize measurement
iv. steam consumption and tracking of fleet fuel and plan to incorporate this into
d. In joules, watt-hours or multiples, the total: future reporting. Between FY ‘19 and FY ‘20, total
i. electricity sold measured energy consumption for Cintas Rental and
ii. heating sold Facilities Services decreased by 7.38%, despite a measured
iii. cooling sold 2.8% increase in gross weight of material laundered.
iv. steam sold A reduction in energy intensity, measured in British
e. Total energy consumption within the organization, Thermal Units (BTUs) per 100 pounds (CWt) of material
in joules or multiples. laundered, is an impor |
energy | production, we use 30% less energy than our peers.
Source of the conversion factors used. ASHRAE SI
Guide for HVAC&R.
See GRI 302-1 Appendix
302-3 Energy intensity a. Energy intensity ratio for the organization. In FY ‘20, our rental plants achieved a 10.0% decrease in
b. Organization-specific metric (the denominator) energy intensity from FY ‘19 with an average 157.37 kBTU/
chosen to calculate the ratio. CWt (160.57 MJ/CWt). Cintas was 30% less energy
c. Types of energy included in the intensity ratio; whether intensive than the industry average in the 2018 TRSA
fuel, electricity, heating, cooling, steam, or all. sustainability report. Energy intensity for Cintas rental
d. Whether the ratio uses energy consumption within the plants is calculated by dividing plant energy
or |
energy | GRI 301, 302: Energy 302-4 Reduction of energy a. Amount of reductions in energy consumption achieved In FY ‘20, Cintas rental plants achieved a 10% reduction in
continued consumption as a direct result of conservation and efficiency initiatives, energy consumption as the result of several conservation
in joules or multiples. and efficiency initiatives relating to wash chemistry, load
b. Types of energy included in the reductions; whether weight accuracy, LED lighting pilots, Sling weight
fuel, electricity, heating, cooling, steam, or all. optimization project to slowly increase laundry load
c. Basis for calculating reductions in energy consumption, weights for certain classifications. Gross reduction in
such as base year or baseline, including the rationale for energy consumption achieved in FY ‘20 over our FY ‘19
cho |
energy | calculation tools used. To calculate total reduction in energy consumption,
energy consumption per CWt (100 pounds of material
processed) in FY ‘20 was subtracted by the energy
consumption per CWt in FY ‘19. The difference was then
multiplied by the total laundry poundage processed in
FY ‘20. This normalizes the reported reduction of energy
consumption by accounting for a 2.8% increase in laundry
processed in FY ‘20. The LED lighting pilots demonstrated
>50% reduction in electricity from lighting.
302-5 Reductions in energy a. Reductions in energy requirements of sold products On an annual basis, use of Cintas in place of home laundry
requirements of products and services achieved during the reporting period, in reduces energy consumption by 656,280 MMBTU. The
and services joules or multiples. Cintas |
energy | laundry process is 55% more energy efficient
b. Basis for calculating reductions in energy consumption, than home laundry. Home laundry calculations are
such as base year or baseline, including the rationale for based on assumptions and methodology from industry
choosing it. vendors. Home laundering assumes 100% high efficiency
c. Standards, methodologies, assumptions, and/or washers — heavily soiled material in top load machines
calculation tools used. using on average 20 gallons per load (50/50 hot wash/
cold rinse) with an average load size of 10.5 pounds and
a cycle time of 45–70 minutes. On average, home
laundering uses 436 BTUs of energy to launder one
pound of material, while in FY ‘19 the Cintas laundry
process used 198 BTUs of energy.
For a detailed explanation of |
energy | GRI 305: Emissions 305-2 Energy indirect (Scope 2) a. Gross location-based energy indirect (Scope 2) GHG FY ‘20 gross indirect (Scope 2) GHG emissions U.S. and
continued GHG emissions emissions in metric tons of CO2 equivalent. Canada were 249,293 mtCO2e, a 6.1% reduction from
b. If applicable, gross market-based energy indirect FY ‘19. Indirect emissions baseline year, included gases
(Scope 2) GHG emissions in metric tons of and emissions factors are the same as direct emissions,
CO2 equivalent. described in 305-1. The consumption of energy and fuel
c. If available, the gases included in the calculation; for the operation of our Rental and Facility Services result
whether CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, or all. in GHG emissions including carbon dioxide (CO2),
d. Base year for the calculation, if applicable, includ |
energy | whether direct (Scope 1), energy indirect (Scope 2), and/or reduction from FY ‘19.
other indirect (Scope 3).
GHG emissions intensity is calculated as the ratio of
d. Gases included in the calculation; whether CO2, CH4,
Scope 1 and 2 GHG emissions to every 100 pounds
N2O, HFCs, PFCs, SF6, NF3, or all.
of material laundered by Cintas. Cintas was 10.6%
less than the industry average in the 2018 TRSA
sustainability report.
For a detailed explanation of the indicators, visit the GRI website: globalreporting.org. 19GRI Index
GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION
Material topics continued
ENVIRONMENTAL continued
GRI 305: Emissions 305-5 Reduction of GHG a. GHG emissions reduced as a direct result of reduction Total gross Scope 1 and 2 reduction of |
energy | (Scope 1), energy indirect (Scope 2), and/or other indirect
(Scope 3).
e. Standards, methodologies, assumptions, and/or
calculation tools used.
SOCIAL
GRI 401: Employment 401-1 New employee hires and a. Total number and rate of new employee hires during See GRI 401-1 Appendix
employee turnover the reporting period, by age group, gender and region.
b. Total number and rate of employee turnover during
the reporting period, by age group, gender and region.
401-2 Benefits provided to a. Benefits which are standard for full-time employees All benefits except parental leave are offered
full-time employees that of the organization but are not provided to temporary to all employees (full time and part time), but not to
are not provided to or part-time employees, by |
emission | to form a new Risk & Compliance reductions in energy, emissions, water, commitments to the environment, our
us. We have continually improved
our environmental management, our
Department that reports to the new raw materials, and waste. We also expect people, and our processes.
VP of ESG and CCO. This group will to bolster our initiatives around diversity
people strategies, and our management Now, Todd Schneider – our new
define and implement our ESG strategy, and inclusion, human capital, safety and
processes. As ESG priorities have President and CEO – sets out his vision
become more clearly defined and
activities, monitoring, and compliance. health, and our governance objectives,
for our future on the following pages.
this holistic measure of business has As our enterprise-wide assessment
among other |
emission | greenhouse gas (GHG) emissions by
2050 is just the next step in our young
journey. What started in 2019 as an effort
to collect and analyze our company data
for our first ESG Report continues today
as an enterprise-wide business review
that is expected to continue into 2023.
7 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
A MESSAGE FROM OUR CEO
The word “unprecedented” has become As a company, we believe this is a natural
“We believe this is an far too common in the last two years. next step for us since the business model
we have utilized for almost a century is
First, we have rallied against a global
excellent opportunity to based on sustainable business practices
pandemic that has challenged us to
talk about what we’ve focus on health and |
emission | emissions by 2050.
8 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
The scientific and research communities Doc and Amelia Farmer’s story is central A FEW WORDS FROM OUR
are laser-focused on the same issues. We to our ESG story. Each of our leaders who “This will guide VICE PRESIDENT OF ESG AND CCO
believe Cintas can leverage their findings have followed has built on their ingenuity
us into the future ESG is a quickly evolving area with
and breakthroughs, combine them with and engrained sustainability and other
increasing attention from many different
our own innovations, and drive further ESG concepts deeper into our business.
and continue to stakeholders, and I’m honored to be
improvements on our environmental The innate |
emission | denominator for our emissions, energy, • cintas.com
and water intensity values. This will help
Energy, emissions, and water data data has been updated since the 2020 • cintascares.com
us reflect our company’s business and
is reported for our Rental division report’s release.
growth as we continue to expand our • Cintas Investor Relations
operations in the United States,4 which
• Minor calculation adjustments have reporting in future years. In our 2020
encompasses our uniform rental and • Cintas 2020 ESG Report
been made to reflect more accurate report, those values were calculated as
facility services activities. U.S. Rental
location-based emissions data a function of hundredweight (Cwt)7 of
operations5 represent about 93% of
our Rental division FY21 revenues and
from |
emission | emissions calculations.
entire organization.
• Our reported energy and emissions
improvements from FY19 through FY21.
However, the COVID-19 pandemic’s effect
All financial references and data are data sets were expanded to include
on our performance and data cannot be
noted in U.S. dollars. We further define all U.S. Rental locations6 in operation
completely isolated from other efficiency
terms used and annotate additional during the reporting periods –
and process changes that contributed
references and reporting methodologies including branches. In 2020, we
to performance improvements. The
in the Appendix at the end of this report. reported environmental data only for
COVID-19 pandemic began in the fourth
The report has been prepared
our Rental pr |
emission | energy and emissions data for the For more information about Cintas’ 2021
Disclosures relevant to Cintas is available
reported years. Fleet data was not ESG Report or if you have questions,
in the Appendix.
reported in 2020. please contact us at [email protected],
or through your normal stakeholder
communications platform.
4 See pg. 66: Appendix > Definitions > Rental division operations in the United States.
5 See pg. 66: Appendix > Definitions > U.S. Rental operations.
6 See pg. 66: Appendix > Definitions > U.S. Rental locations.
7 See pg. 66: Appendix > Definitions > Hundredweight (Cwt).
8 See pg. 67: Appendix > Notes & Methodologies > COVID-19 Effect on Data and Performance.
10 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
THIS IS |
emission | roots, with our company origins in a Scope 1 and 2 GHG emissions and based fuel, and we’re rolling out “Smart withdrawal rates. Our “Zero Waste
business practice that reclaimed and explore opportunities to reduce Scope 3 Truck” technology to improve our route Program” (see pg. 29) is helping to divert
reused shop rags from local factories. GHG emissions from our supply chain. planning, which will help decrease thousands of tons of waste from landfill.
To this day, we strive to minimize our We will also continue to identify ways fuel use, increase fuel efficiency, and
By innovating with materials, we are
environmental footprint and preserve to reduce energy, water, raw materials, lower emissions.
exploring ways to create circular
natural resources while considering and waste throughout our business. We
I |
emission | Net Zero GHG emissions by 2050, we investing in our fleet and introducing exploring ways to increase reuse in an
CINTAS VS. AT-HOME LAUNDERING CINTAS: THE BEST OPTION
Our laundering process is more water- and energy-efficient than traditional Our wide range of products and services not only help our customers get
at-home laundering processes. Not only do we utilize fewer natural resources when Ready for the Workday®, but also help them save money while offering them
processing the same amount of laundry compared to at-home launderers, we’re a more environmentally considerate choice.
also able to maximize our load sizes to reduce our total number of wash cycles,
Our uniforms and apparel solutions are prime examples of these savings.
which further helps reduce our |
emission | In FY21, our emissions, energy, and
temperature required – to achieve At Cintas, we have begun calculating environmental performance. This
water intensities all saw reductions of
the necessary level of cleaning. This our environmental intensity values will help us identify the impacts of
at least 5.6% over our FY20 values when
increased both our water and our energy for energy, emissions, and water in operational improvements while we
indexed by our new revenue metric.
usage in FY21. While our total poundage relation to million dollars in revenue. continue to expand reporting across
Although we realized reductions in our
environmental intensities, we believe
laundered in FY21 decreased, the total Our business services industry tends our entire organization.
ener |
emission | in our emissions, energy, and water
increase in demand for our hygienic
intensity values per million dollars in
cleaning processes, fulfilling the increased MEASURE UNIT FY20 FY21 % CHANGE
needs of many essential businesses –
revenue in FY21 compared to FY20.
Energy Intensity GJ/$M 1,452.53 1,346.74 -7.3%
including hospitals, medically related
Emissions Intensity MTCO2e/$M 96.57 88.59 -8.3%
businesses, and food service providers.
Water Intensity ML/$M 0.214 0.202 -5.6%
Additionally, the proportion of uniforms
Revenues14 $M $5,243 $5,267 0.46%
from public utility and municipal
customers rose in comparison, and Poundage CWT 24,298,215 22,239,728 -8.5%
these garments tended to be dirtier and
required more cleaning.
11 See pg. 67: Appendix > Notes & Methodolog |
emission | We recognize climate change is a global EMISSIONS DATA AND PERFORMANCE
issue and is something businesses have to
consider and address moving forward. The
U.S. RENTAL FACILITIES AND FLEET17 UNITS FY19 FY20 FY21
risks we face at Cintas are broad and can
have both financial and physical impacts, Scope 1 (gross direct) MTCO2e 428,551 403,030 377,772
on both ourselves and our customers. Scope 2 (indirect) MTCO2e 116,005 103,285 88,857
With an interest in protecting the future Total Scope 1+2 Emissions MTCO2e 544,555 506,315 466,628
of our environment, our communities,
Annual Scope 1+2 Emissions Reductions MTCO2e n/a 38,240 39,687
and our business, we have implemented
% Annual Change in Scope 1+2 Emissions % n/a -7.0% -7.8%
initiatives and programs that support
climate action by reducing our GH |
emission | emissions and energy use.
GHG Emissions Intensity MTCO2e/$M 105.78 96.57 88.59
As we continue with our enterprise
Annual Gross Emissions Reductions MTCO2e n/a -9.21 -7.97
business review in relation to our ESG
priorities, we expect to identify goals and achieving Net Zero GHG emissions while chemistry conversion initiative TRUpathTM all-electric vehicles into our fleet as test
targets to help bolster our ambition to simultaneously lessening the overall (see pg. 25) – were implemented samples later this year (see pg. 25).
achieve Net Zero by 2050. We also intend environmental impact of our value chain. across the business and contributed
In addition, we began to install Smart
to collaborate with our “Global Supply to improved wash cycle times, load
T |
emission | and 2 emissions data, and plan to work with
LOWERING GHG EMISSIONS
These have helped reduce both GHG
fleet in late 2020. This technology
assesses time spent driving and idling,
them to identify ways to reduce their GHG E Thm ei s cs oio nsn us
m
F pro tim
on
O ou
f
r
e
nO ep rge yr a at nio dn fs
uel by
emissions and energy use.
makes route planning more efficient, and
emissions across their own value chains.
our U.S. Rental operations16 results in Reducing Vehicle Emissions helps improve fuel efficiency, among
Lowering our Scope 3 emissions, as well GHG emissions. We have one of the largest commercial other expected benefits (see pg. 21).
as minimizing our downstream water vehicle fleets in the United States, and
In FY21, our GHG emissions for U.S. Renta |
emission | vehicle emissions.
strategies to reduce the climate footprint
This represents a 7.8% reduction over In an effort to continue lowering our of our fleet through a variety of means –
We reduced FY20, and a gross reduction of 14.3% Scope 1 emissions, we’ve eliminated including increasing fuel efficiency, using
compared to FY19. Our Scope 1 GHG almost one-third of our diesel-fueled alternative-fuel vehicles, and optimizing
our total CO e
2 emissions were almost 6.3% lower than in fleet in the United States over the last our routing – as well as working with our
emissions from U.S. FY20, and our Scope 2 emissions fell by four years. We expect to replace our transportation vendors to identify new
Rental operations almost 14.0%. remaining diesel-burning vehicles in |
emission | 16 See pg. 67: Appendix > Notes & Methodologies > Environment Data Expansion in 2021 ESG Report and Emissions Data Restatements.
17 See pg. 67: Appendix > Notes & Methodologies > Environment Data Expansion in 2021 ESG Report and Emissions Data Restatements.
20 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
SPOTLIGHT: SMART TRUCKTECHNOLOGY
With a service fleet as large as As Smart Truck technology was Our Smart Truck technology has
ours – which makes many stops along installed in our trucks and we began already demonstrated the potential
millions of miles – we explored how analyzing data, we observed reductions of efficiency gains from changing
small changes to routes and driver in idle times as our drivers were more behaviors. As we dig deeper into the
habits could have big impacts on our educated about the system. As th |
emission | we expect to make greater cumulative emissions – lowering both our costs
Our Smart Truck program provides us
with detailed data on routing, drive
reductions in our idle time averages. and our environmental impact.
time, and idle time, among other Future Efficiencies Resulting
things. Already installed on more From Smart Truck
than 9,800 vehicles, we have been As more complete and established
monitoring data and trends, and data is collected across our Rental
gaining insights that we believe will fleet, we expect our Smart Truck
help us make impactful changes to technology will help us identify and
our routing operations into the future. create more efficient routes. These
ongoing changes would help us
Changing Driver Behavior
provide better customer experiences
Leaving our trucks to id |
emission | pounds of CO2 emissions.
Smart Truck technology will help us create more efficient routes and help us reduce our
environmental impact.
21 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
SPOTLIGHT: TRANSFORMING OURFLEET
With one of the largest corporate fleets by the California Air Resources Board, conditions, rather than the start- By January 2022, we expect to deploy
in North America, we have more than which requires that various types of and-stop situations our route-based 13 electric vehicles from three different
14,000 vehicles on the road, consisting vehicles must meet specific exhaust model presents. producers into service. Six Rental and
of our familiar white service trucks and emissions standards.
Additionally, prior efforts to u |
emission | Our fleet is central to our success and of our Scope 1 GHG emissions, so the dissolution of a key producer of
number of electric vehicles into our
enables our service professionals to we’re excited to introduce our first commercial-grade hybrids. Current
operations will allow us to evaluate their
help businesses get Ready™ to open fully electric vehicles later this fiscal hybrid technology has yet to meet our
performance, durability, and reliability
their doors with confidence. year. Cintas understands that moving unique business needs – including miles
from fossil-fuel-powered vehicles to traveled, time on route, and payloads –
in a variety of business conditions.
After a review of our commercial
alternative-powered vehicles will be an but we continue to work with hybrid Verifying that electric vehicles ca |
emission | fossil fuel use and Scope 1 emissions:
our GHG emissions.
With the unique nature of our business
business model is important as we
investigate possible means to reduce
Our previous attempts to test and services industry, we challenged
• Removing diesel-burning vehicles our Scope 1 GHG emissions. If these
introduce alternative-fuel vehicles – electric vehicle vendors to develop
from our fleet first models perform as anticipated,
including electric, compressed natural solutions that meet our unique fleet
• Deploying our first all-electric we expect to pilot additional electric
gas (CNG), and hybrid vehicles – have needs. Now, manufacturers of the
vehicles into full-time service service vehicles and begin a review
faced challenges. newest electric service vehicles are
of a more r |
emission | Scope 1 GHG emissions.
true of those used at our uniform rental
our fleet.
locations, where service representatives
environmentally conscious way.
We started this process in FY18, when collect dirty and soiled garments
45% of our U.S. Rental service vehicles throughout the day, resulting in relatively
ran on diesel fuel. Four years later, by constant payloads at the beginning
the end of FY21, this percentage had and end of their routes. Earlier electric
fallen to 31% – or 3,017 of our 9,783 U.S. vehicle technology did not produce
Rental service vehicles. enough consistent power or battery life
Further, we expect to finalize the
to make those options viable for Cintas.
replacement of 181 diesel-burning We currently have a small number of
vehicles in California b |
emission | means we have significant energy use has reduced our GHG emissions by
from our lighting. almost 7,500 metric tons a year –
which represents a 5% reduction in
In FY19, we kicked off a company-wide
our electricity use and our Scope 2
project to lower our energy use at some
emissions. Our energy use should
of our most energy-intensive locations.
continue to decrease as the wide-scale
The project followed smaller, individual
LED-installation initiatives at several
conversion project is completed.
locations that provided early evidence
of the significant reductions in energy
use that LED lighting could provide in We’ve reduced
our facilities. our annual energy
Currently, we have replaced (or are in use by lighting
the process of replacing) facility lighting by more than
with LED alternatives at more than
16 mi |
emission | converted. Almost 27,000 incandescent 2 emissions by
and fluorescent lighting fixtures have
5% so far.
been swapped out so far, and the
company-wide project is expected to be
completed by the end of FY22.
The LED lighting project has reduced our Scope 2 emissions by 5% so far.
24 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
WATER STEWARDSHIP
Water is a central resource to our Water Conservation vendor, WSI, to develop more efficient Wash chemistry developments like the
business, and a necessary input to We’re proud of our water-conservation wash formulas has been critical in helping Clearpath and, most recently, TRUpathTM
perform our services. Because of our efforts, and we know our commitment us lower our gallons-per-pound metric. formulations have helped us |
emission | finished goods and supply products in a GHG emissions by 2050, we anticipate
policies on purchase agreements employees fairly, we assess all potential
lawful, ethical, and responsible manner. collecting Scope 1 and 2 emissions
and supplier compliance, including new vendors and monitor current suppliers.
To that end, we expect Global Supply data from our Global Supply Chain
stipulations on contractual obligations,
Chain Suppliers to conduct business in Suppliers. We intend to work with them While we recognize that many different
administrative tasks, supplier business
an equally ethical and moral manner, to identify ways to reduce their GHG legal and cultural environments exist
review requirements, purchase
both domestically and internationally. emissions across their own value chain. througho |
emission | Lowering our Scope 3 emissions, as well Code of Conduct details our basic
Conduct requirements. Global Supply Chain Suppliers are
as minimizing our downstream water expectations for Global Supply Chain
expected to comply with our rigorous
We procure goods and products use, waste, and raw materials needs, will Suppliers to do business with us.
Vendor Code of Conduct, which outlines
from a global network that includes be vital to achieving Net Zero by 2050
our guidelines and requirements. Some Potential new Global Supply Chain
vendors in the United States as well and lessening the overall environmental
key provisions in the Code include fair Suppliers and new vendor facilities
as from China, Colombia, Costa Rica,
labor standards, as per ILO definitions,
impact of our valu |
emission | emissions and waste, and we are aware and Chairman since June 2016, retired as John F. Barrett
Our governance and management
of the risks these pose. We work with our CEO and transitioned to become our Audit Committee, Nominating and
structure are guided by our Code of
our Board of Directors, management, Executive Chairman as of June 1, 2021. Corporate Governance Committee
Conduct and Business Ethics, which
and stakeholders to run our business in On this same date, Todd Schneider was
establishes clear and consistent Melanie W. Barstad
a manner that aims to reduce, mitigate, appointed as our new President and
expectations for decision-making by Compensation Committee,
all Cintas Directors and employee-
or eliminate our impact in these areas. CEO, and |
emission | REPORTING FRAMEWORK & DATA DISCLOSURES EMISSIONS DATA RESTATEMENTS
In our 2021 ESG Report, we have reported our company’s disclosures in reference to In our 2021 ESG Report, we have recalculated our prior emissions data and restated it
the Global Reporting Index (GRI) Standards as they were available on June 1, 2021. in this data set. On top of the expanded locations included in reporting, we have also
There are select instances where we have chosen not to report required components more accurately assigned location-based emissions factors for the years reported. In our
of GRI’s disclosures because we anticipate forthcoming guidance from U.S. federal 2020 ESG Report, our emissions data used country averages for our locations based in
and regulatory bodies – including the Securities and E |
emission | xchange Commission (SEC) the United States and Canada. In the 2021 report, the specific emissions factor for each
and the Nasdaq stock exchange – that may conflict with GRI Standards requirements location’s utility company was used to calculate emissions values. Additionally, data for
and thus require significant changes to, and restatements of, our data in future years. our U.S. fleet was included in our 2021 environmental data, which also factored into our
Further, in some areas of our social data, we have chosen to align our disclosures emissions data this year.
with the GRI requirements, rather than the EEO-1 reporting requirements of the U.S.
federal government (e.g., employee age brackets). As further and continued guidance
about ESG reporting requirements is provided by the U.S. government and regulatory
WATER DATA ASSUMPTIONS
a |
emission | For our 2021 report, our energy and emissions data sets were expanded to include all of like-for-like processes. Using the same data set as otherwise reported throughout
locations in the United States in our Rental division footprint – including branches. In our 2021 ESG Report would mean fleet energy data, and non-processing facility energy
2020, we reported environmental data for only our Rental processing facilities. All types and water data would be included in calculations specifically comparing laundry-only
of U.S. Rental locations are included in our 2021 environmental data. processes. The original data set would’ve resulted in skewed and unequal comparisons,
Further, data has been recorded for the U.S. Rental fleet and incorporated into the
necessitating the formulation of the |
emission | energy and emissions data for the reported years. Fleet data was not reported in 2020. Explanations, data points, and calculations made in this Appendix using the processing
facility-only data set are indicated with an asterisk (*).
67 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
REFERENCED CALCULATIONS
CINTAS VS. AT-HOME LAUNDRY COMPARISONS* CINTAS VS. TRSA INDUSTRY COMPARISONS
Calculations of Cintas’ laundry process efficiency versus traditional at-home laundry The Textile Rental Services Association (TRSA) collects and publishes industry
process efficiency were calculated by Water Solutions Incorporated (WSI) using sustainability data that includes voluntary contributions from its membership and other
industry-specific calculati |
emission | • Emissions – Carbon dioxide equivalents (CO2e)
• Traditional At-Home Drying: 115°F drying temperature, 60°F atmospheric
• Poundage – Hundredweight (Cwt)
temperature, 2,143 Btu of energy used per pound of fabric,32 and 10.5 lb load size
• Revenues – Millions of U.S. dollars ($M)
Using this data and WSI’s calculations, traditional at-home laundering uses on average
TRSA provides its sustainability data in the following metrics:
84% more water per pound of laundry than Cintas’ laundry process. Further, the
traditional at-home laundry process – both washing and drying – uses on average 69% • W ater use – Gallons per pound of laundered items (gal/pound)
more energy than Cintas’ washing and drying process. • Energy use – MMBtu and/or Btu per pound of laund |
emission | • Emissions – CO2 per pound of laundered items (CO2/pound)
• Poundage – Pounds
• Revenues – Not applicable
30 B ritish thermal unit.
31 T he figure of traditional at-home laundry’s use of 1.9 gallons of water per pound was calculated by WSI from data provided by the Environmental Protection Agency (EPA) ENERGY STAR program in its “What to Consider When Buying a Clothes Washer” tab
at ENERGY STAR Certified Residential Clothes Washers, accessed on Sept. 24, 2021.
32 W SI used the average Btu per hour requirements of traditional home gas driers (20,000 to 25,000 Btu per hour), as cited on Choose Energy’s website at Buying a Dryer: Natural Gas or Electric?, accessed on Oct. 7, 2021.
68 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPEN |
emission | We were not able to offer a comparison of our emissions performance against the 2018
TRSA Operator Norm. TRSA’s Sustainability Report cites participants’ greenhouse gas Btu/pound 2,422 n/a
(GHG) emissions per pound of production, or CO2 per pound of textiles laundered. Btu/Cwt 242,200 n/a
Cintas’ emissions data is reported by GHG emissions equivalents, or CO2e. Because
MMBtu 32,030 4,176,359
we cannot confirm how the TRSA CO2 data is collected or if it is truly exclusive of other
MJ 33,793,348 4,406,280,000
GHG equivalents – and because Cintas’ data is only available in emission equivalents –
we were not able to provide comparisons against potentially non-like data points. MJ/Cwt 255.53 198.13
Comparison (-22.46%)
WATER COMPARISONS TRSA DATA CINTAS DATA*
Gallons/pound 1.47 n/a
Poundage 13,900,0 |
emission | Measures,” our newly created emissions, energy, and water intensity metrics use While our gross energy use, emissions, and water use decreased from FY20 to FY21,
millions of dollars in revenues as the unit of measure. For FY21, this new metric the decrease in poundage was greater than the rates of energy, emissions, and water
demonstrated reductions in intensity values over FY20 for all three metrics, as our reduction, which resulted in increased intensity values for all three metrics when
revenues increased while our total usage continued to decrease. calculated per hundredweight.
A closer inspection of our full environmental data set, however, demonstrates the
underlying effect that COVID-19’s impact on our wash mix had on our FY21 intensity
values. While our new metric indexed on revenues produced reductions in intensity,
the revenue gains outsized the |
emission | EMISSIONS INTENSITY BY HUNDREDWEIGHT UNIT FY19 FY20 PCT. CHANGE FY21 PCT. CHANGE
Emissions Released* MTCO2e 544,555 506,315 -7.0% 466,628 -7.8%
Emissions Intensity* MTCO2e/Cwt 0.2197-1 0.2084-1 -5.2% 0.2098-1 0.7%
WATER INTENSITY BY HUNDREDWEIGHT UNIT FY19 FY20 PCT. CHANGE FY21 PCT. CHANGE
Water Consumed* ML 1,213 1,120 -7.7% 1,063 -5.1%
Water Intensity* ML/Cwt 0.4894-4 0.4610-4 -5.8% 0.4780-4 3.7%
70 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPENDIX
2021 GLOBAL REPORTING INITIATIVE (GRI) INDEX
This GRI Index accompanies our 2021 ESG Report and references the Global Reporting Initiative (GRI) Standards as they were available on June 1, 2021. As we continue our
organizational review and finalize our processes and strategies to |
emission | Emissions
305-01 Direct (Scope 1) GHG emissions Environment > Climate and Energy > Lowering GHG Emissions
305-02 Energy indirect (Scope 2) GHG emissions Environment > Climate and Energy > Lowering GHG Emissions
305-03 Other indirect (Scope 3) GHG emissions As part of our new ambition to achieve Net Zero GHG emissions by 2050, we will explore
opportunities to identify and reduce Scope 3 GHG emissions from our supply chain.
305-04 GHG emissions intensity Environment > Climate and Energy > Lowering GHG Emissions
305-05 Reduction of GHG emissions Environment > Climate and Energy > Lowering GHG Emissions
Effluents and Waste
306-01 Water discharge by quality and destination Environment > Water Stewardship > Managing Wastewater
306-02 Waste by type and dis |
waste | our waste from landfill Injury Rate (TRIR) to Named a “Best Place to Work
through various reuse
1.70, the company’s for Disability Inclusion”
and recycle efforts best-ever mark by the Disability Equality Index
FORWARD-LOOKING STATEMENTS You should not place undue reliance on any forward- of supply chain traceability practices and tools; by law. The risks and uncertainties described herein
looking statement. We cannot guarantee that any the quality of recycling and waste management are not the only ones we may face. Additional risks
This Cintas Corporation 2021 Environmental, Social, forward-looking statement will be realized. These infrastructure in local markets; the volatility of markets and uncertainties presently not known to us or that
and Gove |
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