Update Github question template
Update general issue template to include necessary detail information
for incoming questions.
Issue [sc-14613]
@@ -10,3 +10,26 @@ If you have a feature request, please open up a [Feature Request](https://github
You can find information about general PGO [support](https://access.crunchydata.com/documentation/postgres-operator/latest/support/) at:
[https://access.crunchydata.com/documentation/postgres-operator/latest/support/](https://access.crunchydata.com/documentation/postgres-operator/latest/support/)
+
+## Questions
+
+For questions that are neither bugs nor feature requests, please be sure to
+
+- [ ] Provide information about your environment (see below for more information).
+- [ ] Provide any steps or other relevant details related to your question.
+- [ ] Attach logs, where applicable. Please do not attach screenshots showing logs unless you are unable to copy and paste the log data.
+- [ ] Ensure any code / output examples are [properly formatted](https://docs.github.com/en/github/writing-on-github/basic-writing-and-formatting-syntax#quoting-code) for legibility.
+
+Besides Pod logs, logs may also be found in the `/pgdata/pg<MAJOR_VERSION>/log` directory on your Postgres instance.
+
+If you are looking for [general support](https://access.crunchydata.com/documentation/postgres-operator/latest/support/), please view the [support](https://access.crunchydata.com/documentation/postgres-operator/latest/support/) page for where you can ask questions.
+
+### Environment
+
+Please provide the following details:
+
+- Platform: (`Kubernetes`, `OpenShift`, `Rancher`, `GKE`, `EKS`, `AKS` etc.)
+- Platform Version: (e.g. `1.20.3`, `4.7.0`)
+- PGO Image Tag: (e.g. `ubi8-5.1.0-0`)
+- Postgres Version (e.g. `14`)
+- Storage: (e.g. `hostpath`, `nfs`, or the name of your storage class)
