Personal information is information that identifies you and that may be used to contact you online or offline. We collect personal information from you on a voluntary basis as described below. Our primary goals in collecting and using information is to create your account, provide Services to you, improve our Services, contact you, conduct research and create reports for internal use and for use with our partners.
Contact information (such as name and email address).
Your messages to the Products (such as chat logs, player support tickets, your post on our forum). You should be aware that any visitor of the game forums may read your postings on the forums. Any information that you may post to the game forum and\or the game chat, including your username or other account profile information, will be disclosed and available to all users and viewers of the forum or the chat, and will therefore no longer be private. We also cannot guarantee the security of such information that is disclosed in a private message to a forum user or a player inside the game, because in this case you transfer your information to a third party, and you aware that you provide such information at your own risk.
We also may create a specific ID for you when you use the Products.
Data from platforms that the game runs on and from payment systems, which is necessary to verify payments. To find out more about exact data that we receive from such partners please visit the websites of the partners that you use to make payments in the game.
Data for advertising and analytics purposes, also crash reports (including game account ID's) transmitted to Google's service Firebase Crashlytics.
We may use the email address you provide to us to contact you with newsletters, marketing, or promotional materials. You can easily opt out of receiving these communications from us by following the unsubscribe link provided in any email we send.
2.3. To analyze, profile, and segment.
We provide some social features placed in our Products, such as game chat, communication on our forums and some others. Other players and users may, for example, see your profile data, some in-game activities and read the messages you post in the game and game forums.
We have partners to perform services for us which allow us to provide better products for you. These partners process your data according to their privacy policies and AIGRIND’s instructions for providing services, such as hosting, player support, payments processing, advertising, analytics and fraud prevention.
We may also disclose your data to comply with the law or to protect the rights, property or safety of us, our players or others..
The Products include features from our partners, such as social media interaction tools and in-game advertising. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.
Below you can find a list of our analytics and ad serving partners. For more information about their privacy practices regarding analytics and targeted advertising, please visit the links below.
We may also share your information in connection with any merger, sale of our assets, or financing or acquisition of all or a portion of our business to another company.
Our Products are global by nature and your data can therefore be transferred to anywhere in the world.
Different countries may have different data protection laws and/or privacy laws than your own country. We take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. However, by downloading or using our Products, you consent to having your information transferred and processed as described herein.
The security, integrity and confidentiality of your information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect your information from unauthorized access, disclosure, use and modification. From time to time, we review our security procedures to consider appropriate new technology and methods.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device. For more information on ad serving companies and how to opt out of their targeted advertising, please visit http://www.networkadvertising.org/choices/.
You have the right to see what personally identifiable information we hold about you if you request it. If your request is particularly complex or requires detailed searching of our records, there may be a cost to you in order for us to provide you with this information.
You also have the right to correct your data, have your data deleted, object how we use or share your data. You can always withdraw your consent. We will respond to all requests within a reasonable timeframe.
If you wish to review, delete and/or revise the personal information we have stored about you, you may send your request through the game client under your account from ingame menu "My Profile - Private Data", or contact us at [email protected] using the e-mail which is connected to your game account. We will respond to your request within thirty (30) days.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, enforce our agreements, and for accounting purposes.
We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Products. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible.
If you are between the age of 13 and 16, please obtain your parents' permission prior to registering in our Products or providing us with any personal information.