Trillium Health Partners is committed to providing an exceptional experience for our patients and their families. The Patient Relations office is here to support you through your experience at the hospital. We welcome your compliments, concerns or suggestions for improvement and encourage you to be involved in your care.
The Excellent Care for All Act (2010) puts patients first by improving the quality and value of the patient experience through the application of evidence-based health care. It will improve health care while ensuring that the system we rely on today is there for future generations. This legislation requires the hospital ensure there is a Patient Relations process in place.