Enable your users like employees, customers, prospects, etc. to get complex tasks done like, raise helpdesk tickets, get latest status updates on their submitted claims, find the right product, set up facilities, ask queries related to service request, complaints, and business policies, find issues with their expenses and more via a simple chat.
Advaiya Chatbot solution interprets user requests not only reliably, but also contextually connects and automates tasks or queries through multiple business applications. It can automatically initiate conversation with users by greeting or by interactive messages.
Microsoft Cognitive Services based Advaiya Chat Framework analyzes natural language queries to identify the domain and context, calls the right enterprise database and provides appropriate responses. This enables automation of business processes via the use of machine learning and artificial intelligence. It understands the queries just like humans, suggests the related queries to maintain conversation flow and responds to queries in the least possible time.
Advaiya Bot solution can naturally interact with your users on a website, app, Cortana, Microsoft Teams, Skype, Slack, Facebook Messenger, and more channels. It can easily integrate with your line of business applications and serves queries in natural language in regard to various transactions.
Scale and automate repeated inquiries, allowing SSC Helpdesk staff to handle more complex requests.
Facilitate visitor to quickly search flat and apartments in a required locality with specific attributes.
Increase customer satisfaction and loyalty by allowing customers to report problems, request a demo, or schedule an appointment.
Build smarter and more intuitive and engaging experiences for FAQs by converting FAQ into information chatbot.