You have the right to access the personal information Wiltshire Health and Care holds about you. You may ask to view your patient/health records in person, or you may ask for a copy of your health records.
In most circumstances the information will be provided to you free of charge. Wiltshire Health and Care may raise a charge if there is an excessive amount of information in your record. In these circumstances we will inform you of the potential cost before responding to your request so that you can make a decision on whether you would like to proceed.
We will respond to your request within 30 calendar days of receiving it. Should additional time be required because of the complexity of the request we will write to let you know.
Please note, we will need to confirm your identity before disclosing information or releasing photocopies.
Complete this application form and post it to the address on the form.
Phone 01249 456565 or email whc.corporateservices@nhs.net and we can send you an application form.
We should be able to provide you with access to your health records within 40 calendar days, although we aim to do so within 21 calendar days wherever possible. Please note, we will need to confirm your identity before disclosing information or releasing photocopies.
Wiltshire Health and Care is registered with the Information Commissioner’s Office as a Data Controller, as required by the EU General Data Protection Regulations (GDPR) and UK Legislation. Information about our registration, including in general terms how we use personal data, can be found in our Data Protection Register Entry Details.
Our Privacy Notice for Patients can be found here.
For further information, please phone us on 01249 456565 or email ask.wiltshirehealthandcare@nhs.net.