Q: How do I renew a canceled membership? A: First login according to these instructions. Scroll down to “My Subscriptions” and click the “Renew” button next to a subscription with a status of “Cancel”. Then proceed with the checkout as normal.
Q: How do I cancel a membership? A: First login according to these instructions. Scroll down to “My Subscriptions” and click the “Cancel” button next to a subscription with a status of “Active”.
Q: How do I change my password? A: First login according to these instructions. Then click on the link “change your password”. You will then be able to change your password.
Q: How do I recover my lost password? A: From any screen go to the menu at the top and click “Login”. On the “Login” screen click the link “Lost Password” and follow the instructions. An email will be sent to you to assist in recovering or changing your password.