Initial one month contract, likely to extend to three.
The Ashdown Group has been engaged by a successful digital agency to find a contract Mac Support Specialist.
The purpose of the role is to provide 1st line and deskside support services to approximately 450 users. Working as part of a small team you will be the first point of contact for IT, providing general IT troubleshooting, resolving queries by email, phone, remote and deskside support and will require great Mac experience, including of The Casper Suite.
Knowledge of Mac is essential, including configuration management and deployment.
Additional elements of the role will include desktop support, printer support, software installations, patch management as well as maintaining the telephone system.
This is a customer-focused role, with this in mind, you will possess strong communication skills both written and verbal. You will be expected to carry out some project work during this busy time.