I have the same problem, turned of electric, did not help, probe light still on and cannot start the oven. does anyone have any other ideas, my wife is on my case, and Christmas coming is not going to help matters. I have the same problem, turned of electric, did not help, probe light still on and cannot start the oven. does anyone have any other ideas, my wife is on my case, and Christmas coming is not going to help matters.
Same problem with Thermador double oven. Probe light goes on by itself, and I can't turn it off. Then I can't use the upper oven. It usually happens at the worst times like Thanksgiving and Xmas, when there are a lot of dishes being cooked at once. I suspect that it might be moisture getting into the jack inside the oven which the probe plugs into. If there were a way to block off the jack, it might solve the problem.
Exact same thing is happening with my oven. Probe light came on while I was roasting veggies at 425 degrees. I can't get it to go off. Exact same thing is happening with my oven. Probe light came on while I was roasting veggies at 425 degrees. I can't get it to go off.
sounds like your probe connection may be shorted. Can you inspect the probe itself, and perhaps do a test for continuity with an ohm meter? Also, you might be able to disable the probe in the menu settings, and run it on manual, just for a test.
Do you still have the user's manual for this unit?
display will show F (Fahrenheit).
display will show C (Celsius).
will be displayed for both ovens.
Probe light on convection oven stays on. Clock won't display. Oven still works though.
Sounds like the control board is not communicating correctly with the rest of the unit, consult a professional.
After calling an authorized technician and the thermador support line, neither of which solved my problem, i was told a HARD RESET of the PROBE is all that is required. This problem originally occurred on my Thermador double oven after a power outage and rendered my oven unusable b/c the probe light would not go off -- even though i had never used the probe!
To hard reset the PROBE, turn off the oven at the breaker box, plug in the probe for 1 minute and remove it, then turn the power back on at breaker box, and probe light goes off!! Also, since i didn't have the original probe and to buy a new one would be $80, I borrowed a friend's Thermador probe (different model but it still worked). It cost me $85 for the service visit, 2 weeks of nonoperational oven, and about 5 hours time -- hence the reason i am making this post. It is a golden trick!!
What did NOT work -- turning off power to house again for 15 minutes to reset the OVEN, and disconnecting the probe wires from control panel so probe isn't recognized.
You might want to try and use a q-tip and some rubbing alchohol and try to clean the inside of the probe connector in the oven. Some liquids or something might be in it causing the control board to think the probe is connected. Make sure to do this procedure with the range unplugged. Then wait about 20 minutes before plugging the range back in. Hopefully that will stop the issue. If not could be a control board problem.
you could have a bad probe receptacle. Or a board problem. Kill power to oven, wait 10 min, cross your fingers and restore power.
I had a similar problem today with my KitchenAid Superba wall convection oven (2002 model). I was roasting tomatoes at 225 degrees F for 3 or 4 hours when the control pad changed and showed that the probe was in use (never have I used it and had to look for it). I, too, tried to plug in the probe and take it out, but nothing changed. My worry was that I could no longer use the timed bake function. After trying to reset by turning off the oven at the breaker, with no change, I turned on the oven to 400 F and left it on for 10 - 15 minutes hoping that the high temperature would dry out whatever moisture that must have gotten in the place where the probe connects. Then I turned it off and just waited. After a half hour or so the control pad cleared and nothing showed (that is what you want when the oven is off!). Everything is back to working now.
The "F10" error code caused by the runaway temperature.
The first thing I would check is the resistance across the oven temperature probe (oven temperature sensor) terminals at the EOC (electronic oven control) plug.
It will be about 1100 Ohms at the room temperature.
If the resistance at the EOC plug is wrong, then measure the oven temperature probe resistance at the probe plug.
If it's wrong - replace the oven temperature probe. It's better to hardwire it, using a high temperature ceramic wire nuts.
If the readings at the EOC and at the oven temperature probe plug are different - check the wire harness between the oven temperature probe and the EOC.
If there is nothing wrong with the oven temperature probe resistance - replace the EOC.
KEMS377 Lower electric Convection Oven - no probe, won't work!
Probe light came on during operation and oven won't work. We have never used the probe. How to turn it off???? Seven year old Thermador built in over. I can't find the specific model number.
Have a manual for Thermador SEC272BPSS Electric Double Oven?