At Sacred Heart, we understand that an illness or injury to either you or your loved one can be a very anxious time.

To help ease your mind, our care team has compiled this walk-through to help you prepare for your visit to Sacred Heart Urgent Care.

Checking in for Your VisitWhen you arrive at Urgent Care, please check in at the front desk and sign-in with one of our medical secretaries. During registration, he or she will confirm your mailing address, phone number, and insurance information (if you are filing insurance) in order to ensure our records are accurate. You will then be asked to have a seat until your name is called.

During Your VisitAfter your name is called, a member of our care team will escort you to one of our private exam rooms. They will check your weight, height, temperature, pulse, blood pressure, and respirations.

Your care team member will ask you questions about your condition, will review your current medication list, and will go over your medical history.

Next, one of our Urgent Care physicians will visit you in your exam room and evaluate and discuss your condition in greater detail. This is a great time to ask questions of your physician to communicate your healthcare needs. Open communication is the best way to ensure that your needs are taken care of and will help your physician create a treatment plan that is tailored to your own unique needs.

After your exam, your physician may order further diagnostic tests, including lab and X-rays, to better diagnose your condition. For your convenience, Urgent Care has onsite laboratory testing and X-ray facilities.

After reviewing your test results, your physician will prescribe a treatment plan and may give you prescriptions for medications. He or she may also refer you to a specialist for further testing or encourage you to follow-up with your primary care physician.