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Cascade Café | Cafeteria-style dining at the National Gallery of Art, with casual fare such as pizza & sandwiches. | [
"This yummy and inexpensive canteen in the bowels of the National Gallery of Art is a great place for lunch. It has counters for pizza, sandwiches, salads, world food and a grill, as well of beverage stands. It’s easy to navigate your way around, and the friendly staff help you if you need it. We went there as part of a visit to the gallery, but since the gallery is (miraculously) free of charge to enter, you could easily just pop in for lunch if you are in the area.",
"If it was possible to give less than 1 star I would entire experience was beyond awful. Entire staff needs to know what customer service is supposed to be about from the rude person taking the order to the person on the cash register that wouldn't make eye contact and leaned on the register the entire time . Maybe yo . should send someone in that they didn't know to evaluate the image you are putting out to the public.",
"Has good food pizza taste so so. The pizza is not regular it has parsley.The fries are kind of delicous. Also the fries are from the freezer.The burgers are kind of yummy.But a very beautilful waterfall on the glass (you could see the waterfall) .A lot of delious soup though.The salad is not that fresh but still yummy.Not that much choices of food.",
"I am embarrassed as a DC native to have this cafe offered to our national and international visitors. Food was less than average and grossly overpriced. $3.50 for a plastic bottle of purified water? Eat elsewhere.",
"I went there with my family today and was quite frankly, disturbed at the woman who was serving the pizza. For one, the lady had ten people waiting for her to serve pizza and she kept saying \"just a minute, just a minute\" - then once she started taking orders, she rudely skipped over me... I was second in line. Then she acted weirdly when I told her I'd like some food too. She did give me the empanadas I wanted and wished me to have a good lunch, but still... she forget to heat my empanadas up... (I thought they were already heated up. Next time I'll check.) She also burned my brother's pizza beyond recognition. He literally threw it away and went outside to get a hot dog instead. According to my mom, the man at the grille was also pretty unfriendly. I love the Washington DC museums and have been there many times but this is the first time I've been disappointed with the food service. Please do something about your staff members!\n\nPS: On a good note, the dessert (vanilla pudding) was great!",
"Food has gotten much better here than it was last year. Other than the American Indian Museum, this is one of the better places to eat on the mall.",
"High prices for not so big portions! But I think it is the only decent food available on the National Mall area without walking a few miles away from there.",
"Could have gotten better burger and fries at mcdonalds. The menu was confusing and the staff yelled at me. Never coming back",
"when we first got in people yelled at us to get in line and a lot of people cut and the workers gave us attitude. the food was very undescriptive for example i wanted to get the turkey sandwich and it said it had turkey lettuce and tomato but they said nothing about the cinnamon,i hate cinnamon!! and was also very expensive! i got a salad, sandwich, fries, and two pops and that all costed $30!! the food was good but wasn't great so i don't recommend this restaurant.",
"Their price and their food quality make me suspect that is the only income to maintain the operation of this nice museum.",
"Food is okay but incredibly overpriced. Service is horrible so if you go plan to serve yourself. No seating. Placement of everything makes it incredibly difficult to get a plate, tray, and silverware.",
"The food sucks and is over priced, 4 dollars for a drink?!? I paid 16 dollars for a single burger, and 10 for a salad, I eventually gave up the salad... WHAT THE HECK???",
"The gelato looked \"old\" and ended up having coffee.",
"Poor quality. The burgers have been under a heat lamp for a very long time. Lunch? Nope.",
"Average food and prices that are away to high. The only somewhat redeeming factor was the free refills on drinks. I went back multiple times to refill my drink just to feel like I got some of my money's worth.",
"Food no that good and price are too high.\nSmall pizza here like $8\nPizza shop, large pizza $10",
"15 dollars for a Coke and a Tony pizza. That's MG",
"A sub basement of sadness. Overpriced, slow and low quality. Avoid",
"Great food court",
"Very expensive, very rude",
"The prices are ridiculous",
"(Translated by Google) The food is barely edible and the price is high. The rice was uncooked and the pasta was blown, making it difficult to eat. The seafood pasta contained 4 mussels, but only two of them were shells. It is a strong light. Never go.\n\n(Original)\n음식은 거의 먹을 수 없는 수준이며 가격은 비쌉니다. 밥은 생쌀에다가 파스타는 불어서 먹기 힘이 들었습니다. 해물 파스타에 홍합이 4개 들었는데 그나마 두개는 껍질뿐이었습니다. 강력 비추입니다. 절대 가지 마세요.",
"(Translated by Google) All reviews below are accurate. Despite the wide variety of food, it is not tasty, very expensive and the service given plus the queue for the cashier is very not at the American level.\nIn short, really not recommended\n\n(Original)\nכל הביקורות שמופיעות בהמשך מדוייקות. למרות מגוון רחב של אוכל, הוא לא טעים, מאד יקר והשירות שנותנים פלוס התור לקופאית מאד לא ברמה האמריקאית.\nבקיצור, ממש לא מומלץ",
"This yummy and inexpensive canteen in the bowels of the National Gallery of Art is a great place for lunch. It has counters for pizza, sandwiches, salads, world food and a grill, as well of beverage stands. It’s easy to navigate your way around, and the friendly staff help you if you need it. We went there as part of a visit to the gallery, but since the gallery is (miraculously) free of charge to enter, you could easily just pop in for lunch if you are in the area.",
"If it was possible to give less than 1 star I would entire experience was beyond awful. Entire staff needs to know what customer service is supposed to be about from the rude person taking the order to the person on the cash register that wouldn't make eye contact and leaned on the register the entire time . Maybe yo . should send someone in that they didn't know to evaluate the image you are putting out to the public.",
"Has good food pizza taste so so. The pizza is not regular it has parsley.The fries are kind of delicous. Also the fries are from the freezer.The burgers are kind of yummy.But a very beautilful waterfall on the glass (you could see the waterfall) .A lot of delious soup though.The salad is not that fresh but still yummy.Not that much choices of food."
] | Given the following user reviews of Cascade Café, refine the description of the business to reflect the points raised in the reviews.
### Reviews:
This yummy and inexpensive canteen in the bowels of the National Gallery of Art is a great place for lunch. It has counters for pizza, sandwiches, salads, world food and a grill, as well of beverage stands. It’s easy to navigate your way around, and the friendly staff help you if you need it. We went there as part of a visit to the gallery, but since the gallery is (miraculously) free of charge to enter, you could easily just pop in for lunch if you are in the area.
If it was possible to give less than 1 star I would entire experience was beyond awful. Entire staff needs to know what customer service is supposed to be about from the rude person taking the order to the person on the cash register that wouldn't make eye contact and leaned on the register the entire time . Maybe yo . should send someone in that they didn't know to evaluate the image you are putting out to the public.
Has good food pizza taste so so. The pizza is not regular it has parsley.The fries are kind of delicous. Also the fries are from the freezer.The burgers are kind of yummy.But a very beautilful waterfall on the glass (you could see the waterfall) .A lot of delious soup though.The salad is not that fresh but still yummy.Not that much choices of food.
I am embarrassed as a DC native to have this cafe offered to our national and international visitors. Food was less than average and grossly overpriced. $3.50 for a plastic bottle of purified water? Eat elsewhere.
I went there with my family today and was quite frankly, disturbed at the woman who was serving the pizza. For one, the lady had ten people waiting for her to serve pizza and she kept saying "just a minute, just a minute" - then once she started taking orders, she rudely skipped over me... I was second in line. Then she acted weirdly when I told her I'd like some food too. She did give me the empanadas I wanted and wished me to have a good lunch, but still... she forget to heat my empanadas up... (I thought they were already heated up. Next time I'll check.) She also burned my brother's pizza beyond recognition. He literally threw it away and went outside to get a hot dog instead. According to my mom, the man at the grille was also pretty unfriendly. I love the Washington DC museums and have been there many times but this is the first time I've been disappointed with the food service. Please do something about your staff members!
PS: On a good note, the dessert (vanilla pudding) was great!
Food has gotten much better here than it was last year. Other than the American Indian Museum, this is one of the better places to eat on the mall.
High prices for not so big portions! But I think it is the only decent food available on the National Mall area without walking a few miles away from there.
Could have gotten better burger and fries at mcdonalds. The menu was confusing and the staff yelled at me. Never coming back
when we first got in people yelled at us to get in line and a lot of people cut and the workers gave us attitude. the food was very undescriptive for example i wanted to get the turkey sandwich and it said it had turkey lettuce and tomato but they said nothing about the cinnamon,i hate cinnamon!! and was also very expensive! i got a salad, sandwich, fries, and two pops and that all costed $30!! the food was good but wasn't great so i don't recommend this restaurant.
Their price and their food quality make me suspect that is the only income to maintain the operation of this nice museum.
Food is okay but incredibly overpriced. Service is horrible so if you go plan to serve yourself. No seating. Placement of everything makes it incredibly difficult to get a plate, tray, and silverware.
The food sucks and is over priced, 4 dollars for a drink?!? I paid 16 dollars for a single burger, and 10 for a salad, I eventually gave up the salad... WHAT THE HECK???
The gelato looked "old" and ended up having coffee.
Poor quality. The burgers have been under a heat lamp for a very long time. Lunch? Nope.
Average food and prices that are away to high. The only somewhat redeeming factor was the free refills on drinks. I went back multiple times to refill my drink just to feel like I got some of my money's worth.
Food no that good and price are too high.
Small pizza here like $8
Pizza shop, large pizza $10
15 dollars for a Coke and a Tony pizza. That's MG
A sub basement of sadness. Overpriced, slow and low quality. Avoid
Great food court
Very expensive, very rude
The prices are ridiculous
(Translated by Google) The food is barely edible and the price is high. The rice was uncooked and the pasta was blown, making it difficult to eat. The seafood pasta contained 4 mussels, but only two of them were shells. It is a strong light. Never go.
(Original)
음식은 거의 먹을 수 없는 수준이며 가격은 비쌉니다. 밥은 생쌀에다가 파스타는 불어서 먹기 힘이 들었습니다. 해물 파스타에 홍합이 4개 들었는데 그나마 두개는 껍질뿐이었습니다. 강력 비추입니다. 절대 가지 마세요.
(Translated by Google) All reviews below are accurate. Despite the wide variety of food, it is not tasty, very expensive and the service given plus the queue for the cashier is very not at the American level.
In short, really not recommended
(Original)
כל הביקורות שמופיעות בהמשך מדוייקות. למרות מגוון רחב של אוכל, הוא לא טעים, מאד יקר והשירות שנותנים פלוס התור לקופאית מאד לא ברמה האמריקאית.
בקיצור, ממש לא מומלץ
This yummy and inexpensive canteen in the bowels of the National Gallery of Art is a great place for lunch. It has counters for pizza, sandwiches, salads, world food and a grill, as well of beverage stands. It’s easy to navigate your way around, and the friendly staff help you if you need it. We went there as part of a visit to the gallery, but since the gallery is (miraculously) free of charge to enter, you could easily just pop in for lunch if you are in the area.
If it was possible to give less than 1 star I would entire experience was beyond awful. Entire staff needs to know what customer service is supposed to be about from the rude person taking the order to the person on the cash register that wouldn't make eye contact and leaned on the register the entire time . Maybe yo . should send someone in that they didn't know to evaluate the image you are putting out to the public.
Has good food pizza taste so so. The pizza is not regular it has parsley.The fries are kind of delicous. Also the fries are from the freezer.The burgers are kind of yummy.But a very beautilful waterfall on the glass (you could see the waterfall) .A lot of delious soup though.The salad is not that fresh but still yummy.Not that much choices of food.
### Description of the business: Cafeteria-style dining at the National Gallery of Art, with casual fare such as pizza & sandwiches.
Here's the refined description of the business: | [
"I am embarrassed as a DC native to have this cafe offered to our national and international visitors. Food was less than average and grossly overpriced. $3.50 for a plastic bottle of purified water? Eat elsewhere.",
"I went there with my family today and was quite frankly, disturbed at the woman who was serving the pizza. For one, the lady had ten people waiting for her to serve pizza and she kept saying \"just a minute, just a minute\" - then once she started taking orders, she rudely skipped over me... I was second in line. Then she acted weirdly when I told her I'd like some food too. She did give me the empanadas I wanted and wished me to have a good lunch, but still... she forget to heat my empanadas up... (I thought they were already heated up. Next time I'll check.) She also burned my brother's pizza beyond recognition. He literally threw it away and went outside to get a hot dog instead. According to my mom, the man at the grille was also pretty unfriendly. I love the Washington DC museums and have been there many times but this is the first time I've been disappointed with the food service. Please do something about your staff members!\n\nPS: On a good note, the dessert (vanilla pudding) was great!",
"Food has gotten much better here than it was last year. Other than the American Indian Museum, this is one of the better places to eat on the mall.",
"High prices for not so big portions! But I think it is the only decent food available on the National Mall area without walking a few miles away from there.",
"Could have gotten better burger and fries at mcdonalds. The menu was confusing and the staff yelled at me. Never coming back",
"when we first got in people yelled at us to get in line and a lot of people cut and the workers gave us attitude. the food was very undescriptive for example i wanted to get the turkey sandwich and it said it had turkey lettuce and tomato but they said nothing about the cinnamon,i hate cinnamon!! and was also very expensive! i got a salad, sandwich, fries, and two pops and that all costed $30!! the food was good but wasn't great so i don't recommend this restaurant.",
"Their price and their food quality make me suspect that is the only income to maintain the operation of this nice museum.",
"Food is okay but incredibly overpriced. Service is horrible so if you go plan to serve yourself. No seating. Placement of everything makes it incredibly difficult to get a plate, tray, and silverware.",
"The food sucks and is over priced, 4 dollars for a drink?!? I paid 16 dollars for a single burger, and 10 for a salad, I eventually gave up the salad... WHAT THE HECK???",
"The gelato looked \"old\" and ended up having coffee.",
"Poor quality. The burgers have been under a heat lamp for a very long time. Lunch? Nope.",
"Average food and prices that are away to high. The only somewhat redeeming factor was the free refills on drinks. I went back multiple times to refill my drink just to feel like I got some of my money's worth.",
"Food no that good and price are too high.\nSmall pizza here like $8\nPizza shop, large pizza $10",
"15 dollars for a Coke and a Tony pizza. That's MG",
"A sub basement of sadness. Overpriced, slow and low quality. Avoid",
"Great food court",
"Very expensive, very rude",
"The prices are ridiculous",
"(Translated by Google) The food is barely edible and the price is high. The rice was uncooked and the pasta was blown, making it difficult to eat. The seafood pasta contained 4 mussels, but only two of them were shells. It is a strong light. Never go.\n\n(Original)\n음식은 거의 먹을 수 없는 수준이며 가격은 비쌉니다. 밥은 생쌀에다가 파스타는 불어서 먹기 힘이 들었습니다. 해물 파스타에 홍합이 4개 들었는데 그나마 두개는 껍질뿐이었습니다. 강력 비추입니다. 절대 가지 마세요.",
"(Translated by Google) All reviews below are accurate. Despite the wide variety of food, it is not tasty, very expensive and the service given plus the queue for the cashier is very not at the American level.\nIn short, really not recommended\n\n(Original)\nכל הביקורות שמופיעות בהמשך מדוייקות. למרות מגוון רחב של אוכל, הוא לא טעים, מאד יקר והשירות שנותנים פלוס התור לקופאית מאד לא ברמה האמריקאית.\nבקיצור, ממש לא מומלץ"
] |
Smoothie King | Health-conscious chain featuring blended drinks in varied flavors, nutritional products & snacks. | [
"Jania Janaj I can't remember. The girl was on the phone the whole time chatting away. I waited at the register for her to come. Was still chatting on her Airpods and then came to the register, said nothing to me, continued on the phone, tapped the register screen a few times & then walked away. I said excuse me, can I place an order? The girl gonna say oh I was waiting on you. I simply said that I didn't know because you were talking on the phone. No acknowledgment at all. Said nothing, took the order gave me the smoothie and left. Customer service: HIGHLY LACKING = 1 star. Smoothie: tastes good.",
"This is by far the worse smoothie king I ever been too and will never go to this location again. My church had an electronic gift card to show appreciation to fathers for Father’s Day and they will not honor the coupon at all said it’s only for the Bowie MD location when I told them it was all locations. So i went to the Chinatown location 3 mins away and they honored the same gift card with no issues. I don’t know if it was the staff, management, or the owner but definitely felt discriminated at this location based on religion",
"Ms. Tina is a gem and provides THE BEST customer service!! She will get you right!",
"Amazing service. They were quick with getting my order ready and were very kind. I will definitely be coming here regularly.",
"The experience was great and the workers were phenomenal",
"Online hours said open until 8pm. Paper posted in the window said temporary hours open until 7pm. Arrived at 650pm, they were closed.",
"the ladies were really nice & helpful when it came to helping me decide which smoothie to get & i appreciated that cause i am very picky lol. but they made my visit really enjoyable so thank you ladies!",
"LOOOOVVVEEE this place everyone this establishment is professional. I would 100% recommend to anyone.",
"Great service always in and out!!",
"Terrible Customer Service, Really Ghetto and the Smoothies are nasty...you've been warned...",
"As I walked to the door a woman walked out empty handed. Then I walked inside and understood why. There were 3 young ladies surrounding the front of the line. One was sitting on the counter where the card reader is, another was sitting on a table in front of the reader and the last was standing.\n\nMy fiance and I stood behind them and the only worker inside waiting for them to complete their conversation. I assume their orders had already been taken because after 3 minutes of them standing and sitting around he began to make their drinks and they moved away to the lounge area of the store.\n\nAfter another 4 minutes he came to the front to take our orders. He was extremely impatient with us as if we hadn't waited for him to finish fraternizing with \"customers\". While we ordered one of the girls that had previously been lounging at the front of the store kept calling to him and he responded every time. Eventually he explained to her that he needed to take our orders, this was the only pleasant part of this experience. We paid, received our order and left. Unfortunately I didn't feel comfortable conversing with him about making a larger order so I went with my go to and left it at that.\n\nHe didn't offer a receipt and I don't have the gall to reach across a barrier to retrieve what would be considered mine so I left it but we were there today from about 11:45 to 12:05.\n\nI think better supervision and customer interaction training would be adequate. Underwhelming and I'll-mannered employees make for failed businesses, or in this case franchises.",
"Excellent Smoothies and AWESOME Customer Service.. !!",
"Worse Smoothie King I’ve been to.",
"Very helpful and friendly staff !",
"I just got a bomb island impact from here. I will be coming back !!!!!",
"The smoothie that was made for my husband and i was delicious. The Customer Service was impeccable from the gentleman that were working that day. We loved it and will be returning soon. Thanks😉",
"Really bad service won’t go back",
"ION GET THE HYPE I GOT A REGULAR STRAWBERRY BANANA SMOOTHIE ... AND ION GET WHY PEOPLE SO HYPED OVER THE NAME",
"Great smoothies and staff.",
"At this location, the posted menu does not match the prices that they are charging at the register. When the store manager was asked to address the glaring discrepancy, they said that the menu was wrong and they aren’t updating the menu board.\n\nI’d skip the establishment and go to any other store that charges the posted price for their products.",
"Real poor staff, bad attitude!",
"Great first smoothie",
"Tina is the best.",
"Jania Janaj I can't remember. The girl was on the phone the whole time chatting away. I waited at the register for her to come. Was still chatting on her Airpods and then came to the register, said nothing to me, continued on the phone, tapped the register screen a few times & then walked away. I said excuse me, can I place an order? The girl gonna say oh I was waiting on you. I simply said that I didn't know because you were talking on the phone. No acknowledgment at all. Said nothing, took the order gave me the smoothie and left. Customer service: HIGHLY LACKING = 1 star. Smoothie: tastes good.",
"This is by far the worse smoothie king I ever been too and will never go to this location again. My church had an electronic gift card to show appreciation to fathers for Father’s Day and they will not honor the coupon at all said it’s only for the Bowie MD location when I told them it was all locations. So i went to the Chinatown location 3 mins away and they honored the same gift card with no issues. I don’t know if it was the staff, management, or the owner but definitely felt discriminated at this location based on religion",
"Ms. Tina is a gem and provides THE BEST customer service!! She will get you right!"
] | Given the following user reviews of Smoothie King, refine the description of the business to reflect the points raised in the reviews.
### Reviews:
Jania Janaj I can't remember. The girl was on the phone the whole time chatting away. I waited at the register for her to come. Was still chatting on her Airpods and then came to the register, said nothing to me, continued on the phone, tapped the register screen a few times & then walked away. I said excuse me, can I place an order? The girl gonna say oh I was waiting on you. I simply said that I didn't know because you were talking on the phone. No acknowledgment at all. Said nothing, took the order gave me the smoothie and left. Customer service: HIGHLY LACKING = 1 star. Smoothie: tastes good.
This is by far the worse smoothie king I ever been too and will never go to this location again. My church had an electronic gift card to show appreciation to fathers for Father’s Day and they will not honor the coupon at all said it’s only for the Bowie MD location when I told them it was all locations. So i went to the Chinatown location 3 mins away and they honored the same gift card with no issues. I don’t know if it was the staff, management, or the owner but definitely felt discriminated at this location based on religion
Ms. Tina is a gem and provides THE BEST customer service!! She will get you right!
Amazing service. They were quick with getting my order ready and were very kind. I will definitely be coming here regularly.
The experience was great and the workers were phenomenal
Online hours said open until 8pm. Paper posted in the window said temporary hours open until 7pm. Arrived at 650pm, they were closed.
the ladies were really nice & helpful when it came to helping me decide which smoothie to get & i appreciated that cause i am very picky lol. but they made my visit really enjoyable so thank you ladies!
LOOOOVVVEEE this place everyone this establishment is professional. I would 100% recommend to anyone.
Great service always in and out!!
Terrible Customer Service, Really Ghetto and the Smoothies are nasty...you've been warned...
As I walked to the door a woman walked out empty handed. Then I walked inside and understood why. There were 3 young ladies surrounding the front of the line. One was sitting on the counter where the card reader is, another was sitting on a table in front of the reader and the last was standing.
My fiance and I stood behind them and the only worker inside waiting for them to complete their conversation. I assume their orders had already been taken because after 3 minutes of them standing and sitting around he began to make their drinks and they moved away to the lounge area of the store.
After another 4 minutes he came to the front to take our orders. He was extremely impatient with us as if we hadn't waited for him to finish fraternizing with "customers". While we ordered one of the girls that had previously been lounging at the front of the store kept calling to him and he responded every time. Eventually he explained to her that he needed to take our orders, this was the only pleasant part of this experience. We paid, received our order and left. Unfortunately I didn't feel comfortable conversing with him about making a larger order so I went with my go to and left it at that.
He didn't offer a receipt and I don't have the gall to reach across a barrier to retrieve what would be considered mine so I left it but we were there today from about 11:45 to 12:05.
I think better supervision and customer interaction training would be adequate. Underwhelming and I'll-mannered employees make for failed businesses, or in this case franchises.
Excellent Smoothies and AWESOME Customer Service.. !!
Worse Smoothie King I’ve been to.
Very helpful and friendly staff !
I just got a bomb island impact from here. I will be coming back !!!!!
The smoothie that was made for my husband and i was delicious. The Customer Service was impeccable from the gentleman that were working that day. We loved it and will be returning soon. Thanks😉
Really bad service won’t go back
ION GET THE HYPE I GOT A REGULAR STRAWBERRY BANANA SMOOTHIE ... AND ION GET WHY PEOPLE SO HYPED OVER THE NAME
Great smoothies and staff.
At this location, the posted menu does not match the prices that they are charging at the register. When the store manager was asked to address the glaring discrepancy, they said that the menu was wrong and they aren’t updating the menu board.
I’d skip the establishment and go to any other store that charges the posted price for their products.
Real poor staff, bad attitude!
Great first smoothie
Tina is the best.
Jania Janaj I can't remember. The girl was on the phone the whole time chatting away. I waited at the register for her to come. Was still chatting on her Airpods and then came to the register, said nothing to me, continued on the phone, tapped the register screen a few times & then walked away. I said excuse me, can I place an order? The girl gonna say oh I was waiting on you. I simply said that I didn't know because you were talking on the phone. No acknowledgment at all. Said nothing, took the order gave me the smoothie and left. Customer service: HIGHLY LACKING = 1 star. Smoothie: tastes good.
This is by far the worse smoothie king I ever been too and will never go to this location again. My church had an electronic gift card to show appreciation to fathers for Father’s Day and they will not honor the coupon at all said it’s only for the Bowie MD location when I told them it was all locations. So i went to the Chinatown location 3 mins away and they honored the same gift card with no issues. I don’t know if it was the staff, management, or the owner but definitely felt discriminated at this location based on religion
Ms. Tina is a gem and provides THE BEST customer service!! She will get you right!
### Description of the business: Health-conscious chain featuring blended drinks in varied flavors, nutritional products & snacks.
Here's the refined description of the business: | [
"Amazing service. They were quick with getting my order ready and were very kind. I will definitely be coming here regularly.",
"The experience was great and the workers were phenomenal",
"Online hours said open until 8pm. Paper posted in the window said temporary hours open until 7pm. Arrived at 650pm, they were closed.",
"the ladies were really nice & helpful when it came to helping me decide which smoothie to get & i appreciated that cause i am very picky lol. but they made my visit really enjoyable so thank you ladies!",
"LOOOOVVVEEE this place everyone this establishment is professional. I would 100% recommend to anyone.",
"Great service always in and out!!",
"Terrible Customer Service, Really Ghetto and the Smoothies are nasty...you've been warned...",
"As I walked to the door a woman walked out empty handed. Then I walked inside and understood why. There were 3 young ladies surrounding the front of the line. One was sitting on the counter where the card reader is, another was sitting on a table in front of the reader and the last was standing.\n\nMy fiance and I stood behind them and the only worker inside waiting for them to complete their conversation. I assume their orders had already been taken because after 3 minutes of them standing and sitting around he began to make their drinks and they moved away to the lounge area of the store.\n\nAfter another 4 minutes he came to the front to take our orders. He was extremely impatient with us as if we hadn't waited for him to finish fraternizing with \"customers\". While we ordered one of the girls that had previously been lounging at the front of the store kept calling to him and he responded every time. Eventually he explained to her that he needed to take our orders, this was the only pleasant part of this experience. We paid, received our order and left. Unfortunately I didn't feel comfortable conversing with him about making a larger order so I went with my go to and left it at that.\n\nHe didn't offer a receipt and I don't have the gall to reach across a barrier to retrieve what would be considered mine so I left it but we were there today from about 11:45 to 12:05.\n\nI think better supervision and customer interaction training would be adequate. Underwhelming and I'll-mannered employees make for failed businesses, or in this case franchises.",
"Excellent Smoothies and AWESOME Customer Service.. !!",
"Worse Smoothie King I’ve been to.",
"Very helpful and friendly staff !",
"I just got a bomb island impact from here. I will be coming back !!!!!",
"The smoothie that was made for my husband and i was delicious. The Customer Service was impeccable from the gentleman that were working that day. We loved it and will be returning soon. Thanks😉",
"Really bad service won’t go back",
"ION GET THE HYPE I GOT A REGULAR STRAWBERRY BANANA SMOOTHIE ... AND ION GET WHY PEOPLE SO HYPED OVER THE NAME",
"Great smoothies and staff.",
"At this location, the posted menu does not match the prices that they are charging at the register. When the store manager was asked to address the glaring discrepancy, they said that the menu was wrong and they aren’t updating the menu board.\n\nI’d skip the establishment and go to any other store that charges the posted price for their products.",
"Real poor staff, bad attitude!",
"Great first smoothie",
"Tina is the best."
] |
Walgreens | Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics. | [
"What a absolute delight! The customer service was off the chain! Five stars up for management and cashier! Store was very clean and the stock person was very helpful as well.",
"If I could give this pharmacy 0\nStars I would. It never matters how early you pit something in it’s NEVER ready when if you get a phone call saying that it is. It’s not !!!! Don’t even try calling because you can never get anyone to answer and if they do answer they place you on hold and hang up ! This place is the worst. My medicine is never ready on time and takes days to get. At this point I rather just risk not taking my medicine and dying than dealing with this place !!",
"It is a good place to shop for house hold products and personal needs, other things for personal use.",
"Wait times for the pharmacy are a joke. I was told 3 times to hold.",
"Went to drop of FedEx package for pickup!",
"Waited in line at pharmacy. Drive through doesn't work. Didnt mind the 2 hour wait. Shuffled me to front to check out. No one there. Security shuffled me back to pharmacy. She would not ring up and sent me to front saying she saw managers. I went to front. Security said no they would ring me up. She shut the door down. After security begged her to open, she would not.\n\nDont buy the milk. The whole cart of perishables is still sitting there overnight rotting. I was there 2 hours and I go home with nothing. Managers please call me.",
"I've been going to this Rite Aid several years now. The remodeling looks fabulous. The only person I saw working on the floor was very helpful. The lady the other reviewer was speaking of has to be Barbara, she's been there longer than I have been going. She does her job. Anyway, it's a descent place to get what you need. And the prices aren't bad for the area.",
"I would have given 5 stars but theirs this old ass lady that works there and everytime I go and she's there she always has this sour ass look on her face like she don't want to be there. I really feel like shes bringing down the staff because everyone else that works there is cool and friendly maybe she should learn from them or just stay home and retired.",
"Great pharmacy overall.the pharmacy is very clean,modern ,well organized & fully shelved.i will recommend to any one who wants to get great service & product.",
"HORRIBLE, do not go here, the pharmacist was impossible to communicate with, gave them 4 hours to fill my prescription which wasn't done correctly, no one told me it was only partially filled and i had to come back. I will NEVER go to wrong-aid again.",
"Went to drop of FedEx package for pickup!",
"Great customer service at the pharmacy and they fill your prescriptions really fast.",
"My experience with this particular Rite Aid Walgreens is always a pleasant and positive one.",
"Since Ms Richardson have left this pharmacy has gone down hill it take hours to get through to someone and hours just to get my medicine since Ms Richardson have left i have switched pharmacys to where she is at now Bring Ms Richardson Back and ill come back",
"Nice new look but some ghetto employees....had to leave after 10min of waiting for someone to help me... I work to hard to give my money to them",
"I like this store",
"Pharmacy services sucks",
"Pharmacy services sucks"
] | Given the following user reviews of Walgreens, refine the description of the business to reflect the points raised in the reviews.
### Reviews:
What a absolute delight! The customer service was off the chain! Five stars up for management and cashier! Store was very clean and the stock person was very helpful as well.
If I could give this pharmacy 0
Stars I would. It never matters how early you pit something in it’s NEVER ready when if you get a phone call saying that it is. It’s not !!!! Don’t even try calling because you can never get anyone to answer and if they do answer they place you on hold and hang up ! This place is the worst. My medicine is never ready on time and takes days to get. At this point I rather just risk not taking my medicine and dying than dealing with this place !!
It is a good place to shop for house hold products and personal needs, other things for personal use.
Wait times for the pharmacy are a joke. I was told 3 times to hold.
Went to drop of FedEx package for pickup!
Waited in line at pharmacy. Drive through doesn't work. Didnt mind the 2 hour wait. Shuffled me to front to check out. No one there. Security shuffled me back to pharmacy. She would not ring up and sent me to front saying she saw managers. I went to front. Security said no they would ring me up. She shut the door down. After security begged her to open, she would not.
Dont buy the milk. The whole cart of perishables is still sitting there overnight rotting. I was there 2 hours and I go home with nothing. Managers please call me.
I've been going to this Rite Aid several years now. The remodeling looks fabulous. The only person I saw working on the floor was very helpful. The lady the other reviewer was speaking of has to be Barbara, she's been there longer than I have been going. She does her job. Anyway, it's a descent place to get what you need. And the prices aren't bad for the area.
I would have given 5 stars but theirs this old ass lady that works there and everytime I go and she's there she always has this sour ass look on her face like she don't want to be there. I really feel like shes bringing down the staff because everyone else that works there is cool and friendly maybe she should learn from them or just stay home and retired.
Great pharmacy overall.the pharmacy is very clean,modern ,well organized & fully shelved.i will recommend to any one who wants to get great service & product.
HORRIBLE, do not go here, the pharmacist was impossible to communicate with, gave them 4 hours to fill my prescription which wasn't done correctly, no one told me it was only partially filled and i had to come back. I will NEVER go to wrong-aid again.
Went to drop of FedEx package for pickup!
Great customer service at the pharmacy and they fill your prescriptions really fast.
My experience with this particular Rite Aid Walgreens is always a pleasant and positive one.
Since Ms Richardson have left this pharmacy has gone down hill it take hours to get through to someone and hours just to get my medicine since Ms Richardson have left i have switched pharmacys to where she is at now Bring Ms Richardson Back and ill come back
Nice new look but some ghetto employees....had to leave after 10min of waiting for someone to help me... I work to hard to give my money to them
I like this store
Pharmacy services sucks
Pharmacy services sucks
### Description of the business: Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
Here's the refined description of the business: | [
"Love stopping by this Rite Aid.",
"What a absolute delight! The customer service was off the chain! Five stars up for management and cashier! Store was very clean and the stock person was very helpful as well.",
"If I could give this pharmacy 0\nStars I would. It never matters how early you pit something in it’s NEVER ready when if you get a phone call saying that it is. It’s not !!!! Don’t even try calling because you can never get anyone to answer and if they do answer they place you on hold and hang up ! This place is the worst. My medicine is never ready on time and takes days to get. At this point I rather just risk not taking my medicine and dying than dealing with this place !!",
"It is a good place to shop for house hold products and personal needs, other things for personal use.",
"Wait times for the pharmacy are a joke. I was told 3 times to hold.",
"Went to drop of FedEx package for pickup!",
"Waited in line at pharmacy. Drive through doesn't work. Didnt mind the 2 hour wait. Shuffled me to front to check out. No one there. Security shuffled me back to pharmacy. She would not ring up and sent me to front saying she saw managers. I went to front. Security said no they would ring me up. She shut the door down. After security begged her to open, she would not.\n\nDont buy the milk. The whole cart of perishables is still sitting there overnight rotting. I was there 2 hours and I go home with nothing. Managers please call me.",
"I've been going to this Rite Aid several years now. The remodeling looks fabulous. The only person I saw working on the floor was very helpful. The lady the other reviewer was speaking of has to be Barbara, she's been there longer than I have been going. She does her job. Anyway, it's a descent place to get what you need. And the prices aren't bad for the area.",
"I would have given 5 stars but theirs this old ass lady that works there and everytime I go and she's there she always has this sour ass look on her face like she don't want to be there. I really feel like shes bringing down the staff because everyone else that works there is cool and friendly maybe she should learn from them or just stay home and retired.",
"Great pharmacy overall.the pharmacy is very clean,modern ,well organized & fully shelved.i will recommend to any one who wants to get great service & product.",
"HORRIBLE, do not go here, the pharmacist was impossible to communicate with, gave them 4 hours to fill my prescription which wasn't done correctly, no one told me it was only partially filled and i had to come back. I will NEVER go to wrong-aid again.",
"Went to drop of FedEx package for pickup!",
"Great customer service at the pharmacy and they fill your prescriptions really fast.",
"My experience with this particular Rite Aid Walgreens is always a pleasant and positive one.",
"Since Ms Richardson have left this pharmacy has gone down hill it take hours to get through to someone and hours just to get my medicine since Ms Richardson have left i have switched pharmacys to where she is at now Bring Ms Richardson Back and ill come back",
"Nice new look but some ghetto employees....had to leave after 10min of waiting for someone to help me... I work to hard to give my money to them",
"I like this store",
"Pharmacy services sucks",
"Pharmacy services sucks",
"Love stopping by this Rite Aid."
] |
AT&T Store | Retailer providing wireless plans & a range of phones, devices & accessories. | [
"Very disappointed. I bought a prepaid card, but before that I asked twice if I could use the card in conversations with Canada. I was assured that yes, moreover, I will be able to speak in Canada as well. Lies! I can't be in Canada. Why did the seller lie?",
"horrible customer service, agent dismissed me within 2 min of speaking to him after making me wait for 15 min. Told me to call customer service and that he could not help me. After three long hours on a call, they informed me that my agent ASSUMED I was not a business member (which he never asked) and that there’s different policies for business members. He could have helped in store with no problems. Meaning I wasted hours on the phone and a store visit solely because the agent decided to not do anything on his end, instead he chose to sit in comfort when he could have been finding critical information regarding my case.\n\nThis store needs major training on AT&T policy and ensuring great customer service, especially in such a location.",
"Very good service st this location, Toni and Ashli were so helpful and resourceful, highly recommended!",
"Terrible experience. Was there yesterday to upgrade my phone after he had ordered the phone I wanted. It took him 15 minutes just to process the tax difference of the two phones after swiping my credit card at least 15 times and in the end not being able to process the exchange. In the end, he still put some charges on my credit card even though I walked out of the store without getting anything. Worse than that, I received two emails of receipts of other customers who had purchased products and were in the store sent to my email. Complete lack of privacy. Completely freaked me out. They never answer the phone and the manager was not on the site yesterday.",
"Was having a rough time getting my new phone and was frustrated but Carlos is very helpful and patient and got it all figured out for me ! Also two regional guys were also there and they were amazing as well! See Carlos if you need phone help or upgrades!",
"All 3 guys we’re terrific. Very patient and very helpful. It couldn’t have been a better experience.",
"I had an amazing experience at this location! I hadn’t stepped foot in an AT&T store in at least 10 years just because of the nightmare my last experience was. Wait times unbearable, giving me the run around, contracts (remember when contracts were a thing?!). I just kept doing my phone upgrades through Apple bc it was just easier than dealing with the hassle. Overall though I always felt AT&T was the best carrier out there (I switched to one time to compare and it just didn’t match), so I have stuck with them. After comparing my phone upgrade options online between Apple and At&t, I decided it would be best to go through AT&T. So I walked over to the store and Carlos was the first person to help me. What I appreciated the most was his genuine desire to help me make an educated decision about my choices, as well as the full transparency on how much time it would take for everything to be said and done - when I first walked in he was with a customer and told me it would be about 20 mins before he could help me. No problem, I’ll grab a coffee in the meantime. Once I came back, there was another associate who took the time to make sure they had the phone I wanted in stock, to make sure my time wasn’t wasted as I waited for Carlos to wrap up with the first customer. I loved the teamwork. Then, once it was time to trade in my old phone, he said it would take about an hour, so maybe grab some lunch. I came back an hour later and someone else was there to pick up where he left off. He was also really nice and helpful and both of them took the opportunity to make sure I knew about all of the promotions I could take advantage of. I already had an Apple Watch and iPad but if I didn’t, I would have probably walked out with those too. I also ended up getting a free wireless charger for buying a phone case and screen protector (which I needed anyway!). And Carlos took care of setting everything up (yes, I’m talking about those awful air bubbles when you try to put on the screen protector at home 😂). All in all, again it was just a really great experience and I would highly recommend anyone in the DC area to make their way over to this specific location simply for the level of quality customer service you’ll get.",
"Carlos did a fantastic job and the process for a new iPhone was painless. Glad I decided to visit this location, after having terrible experience in Chinatown location. Really easy.",
"My visit at the AT&T store in Georgetown was great. Daniel Smallwod was the rep who helped me and I must say he's know his stuff. He took his time and his customer service was above and beyond excellent. Very professional and a complete gentleman. Aaron was awesome as well. Keep up the good work guys and stay safe.",
"Michael helped me get my phone working at no charge !",
"Good customer service but pricey",
"Daniel Smallwood took excellent care of us upgrading our two iPhones. We found him to be very efficient and certainly quite competent in responding to several questions we had which really restored our faith in AT&T. If we have any issues in the future, we will definitely call on him again.",
"Very bad experience i wish i never bought this line",
"One guy working on Black Friday weekend. Refused to give me an approximate wait time. Mask down below nose. Left after an hour with no resolution to my problem.",
"Terrel was great.Met him couple days ago,he took longtime to help me.😍",
"Daniel Smallwood, the store manager, in Georgetown is a gem! I have been on the phone with ATT customer service, Mobil dept, technical support for hours (11-9 PM this Saturday) and they could not resolve my issue with connecting my Apple Watch to my phone line. It was a Frustrating mess! I came into the store at 6:10 and Daniel resolved the issue right away. I stayed until we could verify that it had synched and yes victory ! 6:30 and I have a working watch. Go to the Georgetown store with your issues! Thanks Daniel!",
"Daniel Smallwood was absolutely amazing. He is extremely helpful and professional. It was a rough day with a broken phone on my birthday and he quickly and efficiently smoothed everything out. He is very knowledgeable and patient. Ask for him!",
"Carlos was excellent and made everything easy.",
"Outstanding service. I entered knowing nothing about modern phones, and asked what they would recommend for an inexpensive starter phone.\nThey recommended the Nokia 3.1a.\nI couldn't be happier with their recommendation.\nIt, together with an AT&T prepaid plan, met both my price expectations and my needs.\nThe service was fast, courteous, and effective.",
"Staff very helpful.",
"Daniel and Anika were a huge help in transferring my account form consumer to business. They were both very attentive and provided excellent customer service, as they assisted me for hours in setting up my business account. Can’t say enough about the hard work from these two.",
"Staffs here are very supportive and efficient. Thank you so much.",
"both daniel and xenia were terrific ! Patient, knowledgeable helpful. I am very pleased!\nMargaret Orchowski",
"Daniel was helpful and professional. Great experience.",
"Daniel. Knowledgeable efficient above company standards. Multitasking multiple complex customers as solo employee",
"Great customer service here! Vin was very patient and helpful. I had lost my phone and was convinced it was stolen, he helped me retrace my steps, make the relevant calls, and find it. He also very clearly explained what I needed to do in order to file a claim, deactivate/reactivate my phone. Overall a positive experience, I recommend it.\n\nThank you! :)",
"Aaron and Daniel were friendly and professional. Answered all of my questions and confirmed I was comfortable with the phone before I left the store.",
"My phone screen cover cracked and I only had a few minutes to get it replaced during my lunch break. The ladies at the Georgetown AT&T worked so fast to replace my screen cover perfectly! SO appreciated! Thank you Anaka, Taylor, and Jazmine!",
"Very friendly and knowledgeable staff right in the midst of Georgetown.",
"The service was awesome. Energetic staff and solved all my problems.",
"Had a great experience with the store. Was in town for business and had a broken phone clip. The guy made sure I got fixed up in pretty short order. There sense of customer service made my day.",
"I can't believe they closed this store. It was a convenient location for me since I live in Georgetown. The people there were friendly and knowledgeable. I hope they didn't fire the employees and rather just relocated them to other locations. Now i'm going to have to go to K Street or Chinatown's location for some help. I hope they open up another branch in the Georgetown area.",
"They were helpful bit couldn't address my issue. I still had to call 611",
"Vinod was super helpful and very friendly! I was having issues with my account and he answered all of my questions and helped me change to a new phone. I will definitely visit this store again instead of trying to do everything online. Thanks Vinod!",
"Had at&t for 5 years never had a problem with them !"
] | Given the following user reviews of AT&T Store, refine the description of the business to reflect the points raised in the reviews.
### Reviews:
Very disappointed. I bought a prepaid card, but before that I asked twice if I could use the card in conversations with Canada. I was assured that yes, moreover, I will be able to speak in Canada as well. Lies! I can't be in Canada. Why did the seller lie?
horrible customer service, agent dismissed me within 2 min of speaking to him after making me wait for 15 min. Told me to call customer service and that he could not help me. After three long hours on a call, they informed me that my agent ASSUMED I was not a business member (which he never asked) and that there’s different policies for business members. He could have helped in store with no problems. Meaning I wasted hours on the phone and a store visit solely because the agent decided to not do anything on his end, instead he chose to sit in comfort when he could have been finding critical information regarding my case.
This store needs major training on AT&T policy and ensuring great customer service, especially in such a location.
Very good service st this location, Toni and Ashli were so helpful and resourceful, highly recommended!
Terrible experience. Was there yesterday to upgrade my phone after he had ordered the phone I wanted. It took him 15 minutes just to process the tax difference of the two phones after swiping my credit card at least 15 times and in the end not being able to process the exchange. In the end, he still put some charges on my credit card even though I walked out of the store without getting anything. Worse than that, I received two emails of receipts of other customers who had purchased products and were in the store sent to my email. Complete lack of privacy. Completely freaked me out. They never answer the phone and the manager was not on the site yesterday.
Was having a rough time getting my new phone and was frustrated but Carlos is very helpful and patient and got it all figured out for me ! Also two regional guys were also there and they were amazing as well! See Carlos if you need phone help or upgrades!
All 3 guys we’re terrific. Very patient and very helpful. It couldn’t have been a better experience.
I had an amazing experience at this location! I hadn’t stepped foot in an AT&T store in at least 10 years just because of the nightmare my last experience was. Wait times unbearable, giving me the run around, contracts (remember when contracts were a thing?!). I just kept doing my phone upgrades through Apple bc it was just easier than dealing with the hassle. Overall though I always felt AT&T was the best carrier out there (I switched to one time to compare and it just didn’t match), so I have stuck with them. After comparing my phone upgrade options online between Apple and At&t, I decided it would be best to go through AT&T. So I walked over to the store and Carlos was the first person to help me. What I appreciated the most was his genuine desire to help me make an educated decision about my choices, as well as the full transparency on how much time it would take for everything to be said and done - when I first walked in he was with a customer and told me it would be about 20 mins before he could help me. No problem, I’ll grab a coffee in the meantime. Once I came back, there was another associate who took the time to make sure they had the phone I wanted in stock, to make sure my time wasn’t wasted as I waited for Carlos to wrap up with the first customer. I loved the teamwork. Then, once it was time to trade in my old phone, he said it would take about an hour, so maybe grab some lunch. I came back an hour later and someone else was there to pick up where he left off. He was also really nice and helpful and both of them took the opportunity to make sure I knew about all of the promotions I could take advantage of. I already had an Apple Watch and iPad but if I didn’t, I would have probably walked out with those too. I also ended up getting a free wireless charger for buying a phone case and screen protector (which I needed anyway!). And Carlos took care of setting everything up (yes, I’m talking about those awful air bubbles when you try to put on the screen protector at home 😂). All in all, again it was just a really great experience and I would highly recommend anyone in the DC area to make their way over to this specific location simply for the level of quality customer service you’ll get.
Carlos did a fantastic job and the process for a new iPhone was painless. Glad I decided to visit this location, after having terrible experience in Chinatown location. Really easy.
My visit at the AT&T store in Georgetown was great. Daniel Smallwod was the rep who helped me and I must say he's know his stuff. He took his time and his customer service was above and beyond excellent. Very professional and a complete gentleman. Aaron was awesome as well. Keep up the good work guys and stay safe.
Michael helped me get my phone working at no charge !
Good customer service but pricey
Daniel Smallwood took excellent care of us upgrading our two iPhones. We found him to be very efficient and certainly quite competent in responding to several questions we had which really restored our faith in AT&T. If we have any issues in the future, we will definitely call on him again.
Very bad experience i wish i never bought this line
One guy working on Black Friday weekend. Refused to give me an approximate wait time. Mask down below nose. Left after an hour with no resolution to my problem.
Terrel was great.Met him couple days ago,he took longtime to help me.😍
Daniel Smallwood, the store manager, in Georgetown is a gem! I have been on the phone with ATT customer service, Mobil dept, technical support for hours (11-9 PM this Saturday) and they could not resolve my issue with connecting my Apple Watch to my phone line. It was a Frustrating mess! I came into the store at 6:10 and Daniel resolved the issue right away. I stayed until we could verify that it had synched and yes victory ! 6:30 and I have a working watch. Go to the Georgetown store with your issues! Thanks Daniel!
Daniel Smallwood was absolutely amazing. He is extremely helpful and professional. It was a rough day with a broken phone on my birthday and he quickly and efficiently smoothed everything out. He is very knowledgeable and patient. Ask for him!
Carlos was excellent and made everything easy.
Outstanding service. I entered knowing nothing about modern phones, and asked what they would recommend for an inexpensive starter phone.
They recommended the Nokia 3.1a.
I couldn't be happier with their recommendation.
It, together with an AT&T prepaid plan, met both my price expectations and my needs.
The service was fast, courteous, and effective.
Staff very helpful.
Daniel and Anika were a huge help in transferring my account form consumer to business. They were both very attentive and provided excellent customer service, as they assisted me for hours in setting up my business account. Can’t say enough about the hard work from these two.
Staffs here are very supportive and efficient. Thank you so much.
both daniel and xenia were terrific ! Patient, knowledgeable helpful. I am very pleased!
Margaret Orchowski
Daniel was helpful and professional. Great experience.
Daniel. Knowledgeable efficient above company standards. Multitasking multiple complex customers as solo employee
Great customer service here! Vin was very patient and helpful. I had lost my phone and was convinced it was stolen, he helped me retrace my steps, make the relevant calls, and find it. He also very clearly explained what I needed to do in order to file a claim, deactivate/reactivate my phone. Overall a positive experience, I recommend it.
Thank you! :)
Aaron and Daniel were friendly and professional. Answered all of my questions and confirmed I was comfortable with the phone before I left the store.
My phone screen cover cracked and I only had a few minutes to get it replaced during my lunch break. The ladies at the Georgetown AT&T worked so fast to replace my screen cover perfectly! SO appreciated! Thank you Anaka, Taylor, and Jazmine!
Very friendly and knowledgeable staff right in the midst of Georgetown.
The service was awesome. Energetic staff and solved all my problems.
Had a great experience with the store. Was in town for business and had a broken phone clip. The guy made sure I got fixed up in pretty short order. There sense of customer service made my day.
I can't believe they closed this store. It was a convenient location for me since I live in Georgetown. The people there were friendly and knowledgeable. I hope they didn't fire the employees and rather just relocated them to other locations. Now i'm going to have to go to K Street or Chinatown's location for some help. I hope they open up another branch in the Georgetown area.
They were helpful bit couldn't address my issue. I still had to call 611
Vinod was super helpful and very friendly! I was having issues with my account and he answered all of my questions and helped me change to a new phone. I will definitely visit this store again instead of trying to do everything online. Thanks Vinod!
Had at&t for 5 years never had a problem with them !
### Description of the business: Retailer providing wireless plans & a range of phones, devices & accessories.
Here's the refined description of the business: | [
"Nabeel Farooq was exceptional. Within 1 minute of arriving he diagnosed the problem with my phone and began the process of solving it immediately. He was incredibly professional. Ask for Nabeel on your visit and you will have exceptional service. Above and beyond.",
"Lashawn Keys is the most amazing person and BY FAR the best retail help I have ever met in my life. ATT has terrible phone and online support. Ms Keys singlehandedly repairs ATT’s reputation with her knowledge, her positive, sunny attitude toward customers. She is just a delight and fixed all my issues with the phone, iPad and billing plans. SHE IS WONDERFUL !!!",
"The manager was really nice and helpful with activating my iPhone.",
"Great help",
"This location is open and is located a block away from M Street towards the waterfront",
"Good service but need more personal on Sunday. Many customers on Sunday.",
"Great service! I bought a sim with prepaid data plan in 5 mins.",
"Terrible customer service. I spent hours there and what I ordered has still not been received a month later. Terrible.",
"Not satisfied with employee",
"The questions I asked where answered to the T.",
"Rodney went above and beyond to help us. He figured out what was wrong and did everything possible to correct the issue. He is patient and most of all knowledgeable and extremely competent. Excellent service!",
"(Translated by Google) Very good service, more or less price. Shop in a beautiful place.\n\n(Original)\nMuito bom atendimento, preço mais ou menos. Loja num belo lugar.",
"(Translated by Google) I liked it because it has excellent services and because there they speak my language and the staff is very friendly\n\n(Original)\nMe gustó porque tiene un excelente servicios y porque ahí hablan mi idioma y el personal es muy amable",
"Very disappointed. I bought a prepaid card, but before that I asked twice if I could use the card in conversations with Canada. I was assured that yes, moreover, I will be able to speak in Canada as well. Lies! I can't be in Canada. Why did the seller lie?",
"horrible customer service, agent dismissed me within 2 min of speaking to him after making me wait for 15 min. Told me to call customer service and that he could not help me. After three long hours on a call, they informed me that my agent ASSUMED I was not a business member (which he never asked) and that there’s different policies for business members. He could have helped in store with no problems. Meaning I wasted hours on the phone and a store visit solely because the agent decided to not do anything on his end, instead he chose to sit in comfort when he could have been finding critical information regarding my case.\n\nThis store needs major training on AT&T policy and ensuring great customer service, especially in such a location.",
"Very good service st this location, Toni and Ashli were so helpful and resourceful, highly recommended!",
"Terrible experience. Was there yesterday to upgrade my phone after he had ordered the phone I wanted. It took him 15 minutes just to process the tax difference of the two phones after swiping my credit card at least 15 times and in the end not being able to process the exchange. In the end, he still put some charges on my credit card even though I walked out of the store without getting anything. Worse than that, I received two emails of receipts of other customers who had purchased products and were in the store sent to my email. Complete lack of privacy. Completely freaked me out. They never answer the phone and the manager was not on the site yesterday.",
"Was having a rough time getting my new phone and was frustrated but Carlos is very helpful and patient and got it all figured out for me ! Also two regional guys were also there and they were amazing as well! See Carlos if you need phone help or upgrades!",
"All 3 guys we’re terrific. Very patient and very helpful. It couldn’t have been a better experience.",
"I had an amazing experience at this location! I hadn’t stepped foot in an AT&T store in at least 10 years just because of the nightmare my last experience was. Wait times unbearable, giving me the run around, contracts (remember when contracts were a thing?!). I just kept doing my phone upgrades through Apple bc it was just easier than dealing with the hassle. Overall though I always felt AT&T was the best carrier out there (I switched to one time to compare and it just didn’t match), so I have stuck with them. After comparing my phone upgrade options online between Apple and At&t, I decided it would be best to go through AT&T. So I walked over to the store and Carlos was the first person to help me. What I appreciated the most was his genuine desire to help me make an educated decision about my choices, as well as the full transparency on how much time it would take for everything to be said and done - when I first walked in he was with a customer and told me it would be about 20 mins before he could help me. No problem, I’ll grab a coffee in the meantime. Once I came back, there was another associate who took the time to make sure they had the phone I wanted in stock, to make sure my time wasn’t wasted as I waited for Carlos to wrap up with the first customer. I loved the teamwork. Then, once it was time to trade in my old phone, he said it would take about an hour, so maybe grab some lunch. I came back an hour later and someone else was there to pick up where he left off. He was also really nice and helpful and both of them took the opportunity to make sure I knew about all of the promotions I could take advantage of. I already had an Apple Watch and iPad but if I didn’t, I would have probably walked out with those too. I also ended up getting a free wireless charger for buying a phone case and screen protector (which I needed anyway!). And Carlos took care of setting everything up (yes, I’m talking about those awful air bubbles when you try to put on the screen protector at home 😂). All in all, again it was just a really great experience and I would highly recommend anyone in the DC area to make their way over to this specific location simply for the level of quality customer service you’ll get."
] |
Pizza Autentica | Casual local chain serving Neapolitan pizza, stromboli & panini, plus breakfast sandwiches & gelato. | [
"I had intended to go for dinner but realized it was more of a take away with a few tables inside and out.\n\nI did grab a slice to go and had it later and it was definitely pizza (I grew up in NYC, living in Chicago and it's impossible to find a good slice of pizza in Chicago).\n\nDecent price, good dough/crust nothing that disappointed. Just don't go there to have dinner, go there to grab a few slices, order take out, etc.",
"As soon as I entered, I was waited on by a very attentive , patient and friendly server. The pizza is delicious, very authentic. I come from NY and this is the closest you can get to good NY pizza. There is a large selection of different flavored gelatos. Again, the gelato is very delicious and excellent quality.\nThis particular Pizza Autentica is under new management. The service is superb and the food delicious. I highly recommend it.",
"Very good and quick service. Very polite and clean place.",
"It's not the best pizza I've ever had but it's certainly not the worst. The problem with DC as a whole is that there really aren't any _GREAT_ pizza places. The stuff here is a bit greasy but you can easily take it up with a napkin. The key to this area as a whole (TONS of businesses so every restaurant, food truck, and the like are going to be busy around noon) is waiting till down times. If you go at the back half of noon, 1 or 2 you should be just about the only customer. I've never had any of the aforementioned service issues here.\n\nAlso, these slices are VERY generous and at a very affordable (for DC) price at about 3 bucks a pop. Also of note: This location is inaccurate. The actual location is just off the corner of K and 15th, near Landmark Document Services.",
"Two slices of pizza $9.50 with a small apple juice. Way over priced and did they forget to cut on the heat. But the staff is very friendly and the store is clean. Over all a good place to get a quick slice.",
"Killer pizza by the slice + the best garlic knots I've ever had.",
"Pizza was ok. It got cold before I finished slice. I got a small ceasar salas as well. It was ok but the ceasar dressing wasn't that good. Probably won't be going back. Service was ok.",
"Very good ,but saturday is only pizza and not menu orders🤔",
"Please fix the AC for your employees. I stopped going there because I cant see your employees are dying while working during summer heat without AC.",
"Great staff and good Pizza its a great location to get a single slice and they have lunch deals.",
"Customer service could have been more polite.",
"We were only in town for less than a week, but we stopped here twice. Once for a few slices for dinner and then again for just gelato. Did I mention the gelato, not something you expect at a pizza joint, but I don't think there are any bad menu options here.",
"Glad to find a good single-slice place in this area.",
"Very good pizza and gelato and plus excellent service.",
"I ordered pizzas for a meeting at work and they delivered right on time! The Pizza was good too.",
"Pizza was soggy and they gave me a spinach calzone when I asked for a pepperoni and sausage one..not planning on coming back",
"Good pizza and quick service",
"Must eat their icecream..its amazing!!!",
"Great food, great price.",
"Not the most flavorful pizza Bmp. size is small and bland\n\n.",
"Good pizza and stronboli.",
"Stuffed pizza is the best.",
"Delicious pizza and tacos..",
"Very Good Pizza & Gelato",
"Good taste.",
"City Pizza is different.",
"Good pizza!!",
"(Translated by Google) Good taste\n\n(Original)\nBuen sabor",
"I had intended to go for dinner but realized it was more of a take away with a few tables inside and out.\n\nI did grab a slice to go and had it later and it was definitely pizza (I grew up in NYC, living in Chicago and it's impossible to find a good slice of pizza in Chicago).\n\nDecent price, good dough/crust nothing that disappointed. Just don't go there to have dinner, go there to grab a few slices, order take out, etc.",
"As soon as I entered, I was waited on by a very attentive , patient and friendly server. The pizza is delicious, very authentic. I come from NY and this is the closest you can get to good NY pizza. There is a large selection of different flavored gelatos. Again, the gelato is very delicious and excellent quality.\nThis particular Pizza Autentica is under new management. The service is superb and the food delicious. I highly recommend it.",
"Very good and quick service. Very polite and clean place.",
"It's not the best pizza I've ever had but it's certainly not the worst. The problem with DC as a whole is that there really aren't any _GREAT_ pizza places. The stuff here is a bit greasy but you can easily take it up with a napkin. The key to this area as a whole (TONS of businesses so every restaurant, food truck, and the like are going to be busy around noon) is waiting till down times. If you go at the back half of noon, 1 or 2 you should be just about the only customer. I've never had any of the aforementioned service issues here.\n\nAlso, these slices are VERY generous and at a very affordable (for DC) price at about 3 bucks a pop. Also of note: This location is inaccurate. The actual location is just off the corner of K and 15th, near Landmark Document Services.",
"Two slices of pizza $9.50 with a small apple juice. Way over priced and did they forget to cut on the heat. But the staff is very friendly and the store is clean. Over all a good place to get a quick slice.",
"Killer pizza by the slice + the best garlic knots I've ever had.",
"Pizza was ok. It got cold before I finished slice. I got a small ceasar salas as well. It was ok but the ceasar dressing wasn't that good. Probably won't be going back. Service was ok.",
"Very good ,but saturday is only pizza and not menu orders🤔"
] | Given the following user reviews of Pizza Autentica, refine the description of the business to reflect the points raised in the reviews.
### Reviews:
I had intended to go for dinner but realized it was more of a take away with a few tables inside and out.
I did grab a slice to go and had it later and it was definitely pizza (I grew up in NYC, living in Chicago and it's impossible to find a good slice of pizza in Chicago).
Decent price, good dough/crust nothing that disappointed. Just don't go there to have dinner, go there to grab a few slices, order take out, etc.
As soon as I entered, I was waited on by a very attentive , patient and friendly server. The pizza is delicious, very authentic. I come from NY and this is the closest you can get to good NY pizza. There is a large selection of different flavored gelatos. Again, the gelato is very delicious and excellent quality.
This particular Pizza Autentica is under new management. The service is superb and the food delicious. I highly recommend it.
Very good and quick service. Very polite and clean place.
It's not the best pizza I've ever had but it's certainly not the worst. The problem with DC as a whole is that there really aren't any _GREAT_ pizza places. The stuff here is a bit greasy but you can easily take it up with a napkin. The key to this area as a whole (TONS of businesses so every restaurant, food truck, and the like are going to be busy around noon) is waiting till down times. If you go at the back half of noon, 1 or 2 you should be just about the only customer. I've never had any of the aforementioned service issues here.
Also, these slices are VERY generous and at a very affordable (for DC) price at about 3 bucks a pop. Also of note: This location is inaccurate. The actual location is just off the corner of K and 15th, near Landmark Document Services.
Two slices of pizza $9.50 with a small apple juice. Way over priced and did they forget to cut on the heat. But the staff is very friendly and the store is clean. Over all a good place to get a quick slice.
Killer pizza by the slice + the best garlic knots I've ever had.
Pizza was ok. It got cold before I finished slice. I got a small ceasar salas as well. It was ok but the ceasar dressing wasn't that good. Probably won't be going back. Service was ok.
Very good ,but saturday is only pizza and not menu orders🤔
Please fix the AC for your employees. I stopped going there because I cant see your employees are dying while working during summer heat without AC.
Great staff and good Pizza its a great location to get a single slice and they have lunch deals.
Customer service could have been more polite.
We were only in town for less than a week, but we stopped here twice. Once for a few slices for dinner and then again for just gelato. Did I mention the gelato, not something you expect at a pizza joint, but I don't think there are any bad menu options here.
Glad to find a good single-slice place in this area.
Very good pizza and gelato and plus excellent service.
I ordered pizzas for a meeting at work and they delivered right on time! The Pizza was good too.
Pizza was soggy and they gave me a spinach calzone when I asked for a pepperoni and sausage one..not planning on coming back
Good pizza and quick service
Must eat their icecream..its amazing!!!
Great food, great price.
Not the most flavorful pizza Bmp. size is small and bland
.
Good pizza and stronboli.
Stuffed pizza is the best.
Delicious pizza and tacos..
Very Good Pizza & Gelato
Good taste.
City Pizza is different.
Good pizza!!
(Translated by Google) Good taste
(Original)
Buen sabor
I had intended to go for dinner but realized it was more of a take away with a few tables inside and out.
I did grab a slice to go and had it later and it was definitely pizza (I grew up in NYC, living in Chicago and it's impossible to find a good slice of pizza in Chicago).
Decent price, good dough/crust nothing that disappointed. Just don't go there to have dinner, go there to grab a few slices, order take out, etc.
As soon as I entered, I was waited on by a very attentive , patient and friendly server. The pizza is delicious, very authentic. I come from NY and this is the closest you can get to good NY pizza. There is a large selection of different flavored gelatos. Again, the gelato is very delicious and excellent quality.
This particular Pizza Autentica is under new management. The service is superb and the food delicious. I highly recommend it.
Very good and quick service. Very polite and clean place.
It's not the best pizza I've ever had but it's certainly not the worst. The problem with DC as a whole is that there really aren't any _GREAT_ pizza places. The stuff here is a bit greasy but you can easily take it up with a napkin. The key to this area as a whole (TONS of businesses so every restaurant, food truck, and the like are going to be busy around noon) is waiting till down times. If you go at the back half of noon, 1 or 2 you should be just about the only customer. I've never had any of the aforementioned service issues here.
Also, these slices are VERY generous and at a very affordable (for DC) price at about 3 bucks a pop. Also of note: This location is inaccurate. The actual location is just off the corner of K and 15th, near Landmark Document Services.
Two slices of pizza $9.50 with a small apple juice. Way over priced and did they forget to cut on the heat. But the staff is very friendly and the store is clean. Over all a good place to get a quick slice.
Killer pizza by the slice + the best garlic knots I've ever had.
Pizza was ok. It got cold before I finished slice. I got a small ceasar salas as well. It was ok but the ceasar dressing wasn't that good. Probably won't be going back. Service was ok.
Very good ,but saturday is only pizza and not menu orders🤔
### Description of the business: Casual local chain serving Neapolitan pizza, stromboli & panini, plus breakfast sandwiches & gelato.
Here's the refined description of the business: | [
"Please fix the AC for your employees. I stopped going there because I cant see your employees are dying while working during summer heat without AC.",
"Great staff and good Pizza its a great location to get a single slice and they have lunch deals.",
"Customer service could have been more polite.",
"We were only in town for less than a week, but we stopped here twice. Once for a few slices for dinner and then again for just gelato. Did I mention the gelato, not something you expect at a pizza joint, but I don't think there are any bad menu options here.",
"Glad to find a good single-slice place in this area.",
"Very good pizza and gelato and plus excellent service.",
"I ordered pizzas for a meeting at work and they delivered right on time! The Pizza was good too.",
"Pizza was soggy and they gave me a spinach calzone when I asked for a pepperoni and sausage one..not planning on coming back",
"Good pizza and quick service",
"Must eat their icecream..its amazing!!!",
"Great food, great price.",
"Not the most flavorful pizza Bmp. size is small and bland\n\n.",
"Good pizza and stronboli.",
"Stuffed pizza is the best.",
"Delicious pizza and tacos..",
"Very Good Pizza & Gelato",
"Good taste.",
"City Pizza is different.",
"Good pizza!!",
"(Translated by Google) Good taste\n\n(Original)\nBuen sabor"
] |
The Den Coffeehouse & Wine Bar | A coffee & wine bar set beneath a bookstore, serving creative breakfast, lunch & light dinner fare. | [
"Best coffee in NW (and probably the rest of the DMV area) hands down. The baristas are all pros and take pride in their work.",
"One of the best spaces to find some quiet in public within the District. The coffee is good and so is the food menu. They have a really nice staff so you don't feel like you're bothering anyone. I would recommend spending an afternoon here working on your laptop.",
"Advertised as a cozy place with ample seating... wrong and wrong... there are seats but they are metal cold and tiny not to mention thos place is just FILLED with hipsters so good luck finding a quiet cozy reading spit...",
"Nice place for coffee and snacks. Like a Starbucks but way better. Plenty of internet and plugs for your laptop. They have gluten free and dairy free options for food. They serve sandwiches and salads and more. All really fresh and delicious. You can find a lot of free local papers here and there is always info posted on a board about events locally. It can get really crowded on the weekends.",
"The new renovation of the politics and prose coffee house is fantastic! The open faced sandwiches are a welcome and delicious addition to the neighborhood! The service is the fastest for lunch in the neighborhood, but still has a personal touch. Bill, who was working at the counter in a beret, was extremely helpful and friendly. Keith, the barista, made one of the best espressos I've ever had. I highly recommend stopping by.",
"I LOVE this place! And unpretentious yet hip cafe serving great coffees and food in the basement of one of the coolest independent bookstores I've ever been to. A hidden gem in DC",
"Good coffee. But they turn off the WiFi from 11-2; which they don’t tell you before you buy. Not a good place to work during the day.",
"Such an inviting atmosphere with varied seating to enjoy the calm of a good book, company or healthy bite, all in abundance.",
"No WiFi on the weekends. Cute place but I wish I had known that before I bought something",
"Menu changes seasonally, except for the staple drinks and grilled cheeses. No WiFi on the weekends. Pastries just as good as the food on the menu. More seating and booths from 2016 expansion.",
"Not much variation in the menu over time and not much to choose from usually. Also, the costs are high for what you get. The Greek salad is just a tomato and cucumber salad with a few tiny pieces of feta and olive thrown in, and no leafy greens. The quality of the lattes is variable.",
"Great coffee and snacks; a favorite spot to meet with friends for coffee.",
"They turn off the wifi all weekend and during lunch on weekdays.",
"Such a peaceful place.",
"Good coffee, great bookstore",
"Great matcha latte!"
] | Given the following user reviews of The Den Coffeehouse & Wine Bar, refine the description of the business to reflect the points raised in the reviews.
### Reviews:
Best coffee in NW (and probably the rest of the DMV area) hands down. The baristas are all pros and take pride in their work.
One of the best spaces to find some quiet in public within the District. The coffee is good and so is the food menu. They have a really nice staff so you don't feel like you're bothering anyone. I would recommend spending an afternoon here working on your laptop.
Advertised as a cozy place with ample seating... wrong and wrong... there are seats but they are metal cold and tiny not to mention thos place is just FILLED with hipsters so good luck finding a quiet cozy reading spit...
Nice place for coffee and snacks. Like a Starbucks but way better. Plenty of internet and plugs for your laptop. They have gluten free and dairy free options for food. They serve sandwiches and salads and more. All really fresh and delicious. You can find a lot of free local papers here and there is always info posted on a board about events locally. It can get really crowded on the weekends.
The new renovation of the politics and prose coffee house is fantastic! The open faced sandwiches are a welcome and delicious addition to the neighborhood! The service is the fastest for lunch in the neighborhood, but still has a personal touch. Bill, who was working at the counter in a beret, was extremely helpful and friendly. Keith, the barista, made one of the best espressos I've ever had. I highly recommend stopping by.
I LOVE this place! And unpretentious yet hip cafe serving great coffees and food in the basement of one of the coolest independent bookstores I've ever been to. A hidden gem in DC
Good coffee. But they turn off the WiFi from 11-2; which they don’t tell you before you buy. Not a good place to work during the day.
Such an inviting atmosphere with varied seating to enjoy the calm of a good book, company or healthy bite, all in abundance.
No WiFi on the weekends. Cute place but I wish I had known that before I bought something
Menu changes seasonally, except for the staple drinks and grilled cheeses. No WiFi on the weekends. Pastries just as good as the food on the menu. More seating and booths from 2016 expansion.
Not much variation in the menu over time and not much to choose from usually. Also, the costs are high for what you get. The Greek salad is just a tomato and cucumber salad with a few tiny pieces of feta and olive thrown in, and no leafy greens. The quality of the lattes is variable.
Great coffee and snacks; a favorite spot to meet with friends for coffee.
They turn off the wifi all weekend and during lunch on weekdays.
Such a peaceful place.
Good coffee, great bookstore
Great matcha latte!
### Description of the business: A coffee & wine bar set beneath a bookstore, serving creative breakfast, lunch & light dinner fare.
Here's the refined description of the business: | [
"Cozy place",
"Awesome coffee shop!",
"Best coffee in NW (and probably the rest of the DMV area) hands down. The baristas are all pros and take pride in their work.",
"One of the best spaces to find some quiet in public within the District. The coffee is good and so is the food menu. They have a really nice staff so you don't feel like you're bothering anyone. I would recommend spending an afternoon here working on your laptop.",
"Advertised as a cozy place with ample seating... wrong and wrong... there are seats but they are metal cold and tiny not to mention thos place is just FILLED with hipsters so good luck finding a quiet cozy reading spit...",
"Nice place for coffee and snacks. Like a Starbucks but way better. Plenty of internet and plugs for your laptop. They have gluten free and dairy free options for food. They serve sandwiches and salads and more. All really fresh and delicious. You can find a lot of free local papers here and there is always info posted on a board about events locally. It can get really crowded on the weekends.",
"The new renovation of the politics and prose coffee house is fantastic! The open faced sandwiches are a welcome and delicious addition to the neighborhood! The service is the fastest for lunch in the neighborhood, but still has a personal touch. Bill, who was working at the counter in a beret, was extremely helpful and friendly. Keith, the barista, made one of the best espressos I've ever had. I highly recommend stopping by.",
"I LOVE this place! And unpretentious yet hip cafe serving great coffees and food in the basement of one of the coolest independent bookstores I've ever been to. A hidden gem in DC",
"Good coffee. But they turn off the WiFi from 11-2; which they don’t tell you before you buy. Not a good place to work during the day.",
"Such an inviting atmosphere with varied seating to enjoy the calm of a good book, company or healthy bite, all in abundance.",
"No WiFi on the weekends. Cute place but I wish I had known that before I bought something",
"Menu changes seasonally, except for the staple drinks and grilled cheeses. No WiFi on the weekends. Pastries just as good as the food on the menu. More seating and booths from 2016 expansion.",
"Not much variation in the menu over time and not much to choose from usually. Also, the costs are high for what you get. The Greek salad is just a tomato and cucumber salad with a few tiny pieces of feta and olive thrown in, and no leafy greens. The quality of the lattes is variable.",
"Great coffee and snacks; a favorite spot to meet with friends for coffee.",
"They turn off the wifi all weekend and during lunch on weekdays.",
"Such a peaceful place.",
"Good coffee, great bookstore",
"Great matcha latte!",
"Cozy place",
"Awesome coffee shop!"
] |
India Art & Craft | Petite, colorful storefront stocking traditional Indian apparel, shawls & handicrafts. | [
"This store was exactly what we were looking for, as we were shopping for outfits for an Indian weeding. The owner was very kind and helpful to us. Prior to this I was getting overwhelmed with options and online shopping. But we got to this shop and the owner spent so much time helping us to find the perfect items. Excellent customer service, beautiful items and good quality of garments. It was a great experience and we were very pleased with our purchase. This is what a shopping experience should be like. I would love to go back and buy more.",
"They make the most beautiful clothes. Not only are they gorgeous but they are also very high quality. The colors are amazing as well as the craftsmanship. I’m so impressed and cannot wait to order more.",
"I was having a girls only, Chinese inspired bridal shower and got all my girls Chinese Kimonos. They arrived on time and were totally unique to each lady. I was so happy with my purchase. They did an amazing job.",
"I’m in the midst of preparing everything for a traditional Indian wedding. Knowing the quality that India Art provides I knew I’d be getting some amazing pieces. I was right. The colors and designs are so very vibrant and beautiful. I love them.",
"Great quality clothing. The colors don't fade easily. I am really happy with the fit too. It's wonderful to find a place I can go to get great clothing that looks so nice.",
"I had passed here tons of times growing up and happened to find it again when searching for a place to buy an outfit for my friends wedding. I have probably never gotten such great customer service, he was super helpful, let me try on a lot of things and even made the suggestion for the outfit that got the bride's approval 😭 prices were super reasonable, would definitely shop here again if the need arose.",
"I ordered some traditional belly dancing scarves. I’ve been a belly dancer for many years and have worn a lot of costumes. Indian Art & Craft ranks high on my favorites list. They are a great company who sent everything nicely packaged and it got here quickly.",
"My mother-in-law is from India and I wanted to get her something traditional for Christmas. She was so overwhelmed that she cried. It meant so much to her that I took her culture into consideration and gave her something truly from home.",
"This is a great site for shopping for traditional indian attire. I am so glad I found it. This was exactly what I wanted when I started shopping around. The prices are great too.",
"Placed an order and thought I made an error. Thankfully, I did not, but I did call the customer service number to make sure. They were really fantastic.",
"My BF and i were invited to an indian wedding, and didnt know where to start. Vijay was very friendly, helpful, and patient. I had a great experience and love my outfit!",
"I was referred to this site by a friend and must say, I rate customer service top-notch. The owner understood my niece was attending a wedding. I let him know that we wanted to purchase from the pre-made selection. He dressed the mannequin many times, addressing the her wishes and needs. He sent over a dozen photos having dressed and redressed the mannequin. He even offered sizing and better options for her figure based on American sizes. He posted the mailing within minutes of me making the purchase. Vijay is a consummate professional…he even chose matching earrings and a bindi gratis. Anyone who shops here will not be disappointed.",
"This place has everything you need and more!! The customer service was the best! I will definitely be returning!",
"Beautiful selection of items! Love my little elephant",
"I love this place . . . they are always very pleasant and helpful. They have nice Indian trinkets and jewelry, and a variety of incense, comfy clothing and a nice selection of Pashmina's. They're like family, they will even call you when an item comes back in stock.",
"Going to an Indian wedding and this place was a one stop shop! Got four outfits for my teen daughters, my beloved and I. Superior service, good knowledge and Great prices. Definitely a shop I will come back to.",
"Great finds, great prices",
"I found Vijay through a google search and reached out via the submission for on his website. My request was for a sari to arrive to me within 3 days. He texted me working 1 hour to say the message was received and he would make it happen! I received dozens and photos of saris, each draped on mannequins (not just laid out on a table) within a few hours, and a photo of the package and tracking number 30 minutes after making my selection. The package arrived the next day. This is the best customer service I’ve received in the years! Thank you, Vijay!",
"Women stay away! Don't come to this store if you are alone or if nobody else is in the store. The man in the store is very creepy and innapropriate. Some months ago my teen daughter went alone to this store and he told her that Michelle Obama had visited the store and he wanted to show my daughter a framed photo. He then opened a HIDDEN door and tried to get her to go into another room to see the photo of Michelle Obama. My daughter got the hell out of there.",
"I came here to get something nice to wear for a wedding I was attending in India. The man working here was so helpful and nice. Never felt rushed or like he was trying to upsell me on more expensive items.",
"Really nice people. Family run business. Very helpful and honest.\nI am going to look sooo good in my Indian attire thanks to them! 🤙🏾",
"Stopped here for Indian wedding outfits. Owners were so nice and helpful. We are going to be the best dressed couple there!",
"I went here for a traditional outfit for a wedding I am going to in south India. I had no idea where to start and the sales manager was an amazing, friendly, and genuine help. He even went out of his way and hooked me up with some great deals. He was a great and so excited for my experience, incredibly friendly. I would definitely recommend this place to anyone looking for a similar experience!",
"Good store but they were closed at 3 pm on Sunday when it said they were open until 5 pm.",
"Absolutely wonderful customer service, neat little shop, very accommodating to all the massage therapist at the AMTA convention. Great prices and clothing ideas for the gypsy massage therapist. Will absolutely return when I come back to DC."
] | Given the following user reviews of India Art & Craft, refine the description of the business to reflect the points raised in the reviews.
### Reviews:
This store was exactly what we were looking for, as we were shopping for outfits for an Indian weeding. The owner was very kind and helpful to us. Prior to this I was getting overwhelmed with options and online shopping. But we got to this shop and the owner spent so much time helping us to find the perfect items. Excellent customer service, beautiful items and good quality of garments. It was a great experience and we were very pleased with our purchase. This is what a shopping experience should be like. I would love to go back and buy more.
They make the most beautiful clothes. Not only are they gorgeous but they are also very high quality. The colors are amazing as well as the craftsmanship. I’m so impressed and cannot wait to order more.
I was having a girls only, Chinese inspired bridal shower and got all my girls Chinese Kimonos. They arrived on time and were totally unique to each lady. I was so happy with my purchase. They did an amazing job.
I’m in the midst of preparing everything for a traditional Indian wedding. Knowing the quality that India Art provides I knew I’d be getting some amazing pieces. I was right. The colors and designs are so very vibrant and beautiful. I love them.
Great quality clothing. The colors don't fade easily. I am really happy with the fit too. It's wonderful to find a place I can go to get great clothing that looks so nice.
I had passed here tons of times growing up and happened to find it again when searching for a place to buy an outfit for my friends wedding. I have probably never gotten such great customer service, he was super helpful, let me try on a lot of things and even made the suggestion for the outfit that got the bride's approval 😭 prices were super reasonable, would definitely shop here again if the need arose.
I ordered some traditional belly dancing scarves. I’ve been a belly dancer for many years and have worn a lot of costumes. Indian Art & Craft ranks high on my favorites list. They are a great company who sent everything nicely packaged and it got here quickly.
My mother-in-law is from India and I wanted to get her something traditional for Christmas. She was so overwhelmed that she cried. It meant so much to her that I took her culture into consideration and gave her something truly from home.
This is a great site for shopping for traditional indian attire. I am so glad I found it. This was exactly what I wanted when I started shopping around. The prices are great too.
Placed an order and thought I made an error. Thankfully, I did not, but I did call the customer service number to make sure. They were really fantastic.
My BF and i were invited to an indian wedding, and didnt know where to start. Vijay was very friendly, helpful, and patient. I had a great experience and love my outfit!
I was referred to this site by a friend and must say, I rate customer service top-notch. The owner understood my niece was attending a wedding. I let him know that we wanted to purchase from the pre-made selection. He dressed the mannequin many times, addressing the her wishes and needs. He sent over a dozen photos having dressed and redressed the mannequin. He even offered sizing and better options for her figure based on American sizes. He posted the mailing within minutes of me making the purchase. Vijay is a consummate professional…he even chose matching earrings and a bindi gratis. Anyone who shops here will not be disappointed.
This place has everything you need and more!! The customer service was the best! I will definitely be returning!
Beautiful selection of items! Love my little elephant
I love this place . . . they are always very pleasant and helpful. They have nice Indian trinkets and jewelry, and a variety of incense, comfy clothing and a nice selection of Pashmina's. They're like family, they will even call you when an item comes back in stock.
Going to an Indian wedding and this place was a one stop shop! Got four outfits for my teen daughters, my beloved and I. Superior service, good knowledge and Great prices. Definitely a shop I will come back to.
Great finds, great prices
I found Vijay through a google search and reached out via the submission for on his website. My request was for a sari to arrive to me within 3 days. He texted me working 1 hour to say the message was received and he would make it happen! I received dozens and photos of saris, each draped on mannequins (not just laid out on a table) within a few hours, and a photo of the package and tracking number 30 minutes after making my selection. The package arrived the next day. This is the best customer service I’ve received in the years! Thank you, Vijay!
Women stay away! Don't come to this store if you are alone or if nobody else is in the store. The man in the store is very creepy and innapropriate. Some months ago my teen daughter went alone to this store and he told her that Michelle Obama had visited the store and he wanted to show my daughter a framed photo. He then opened a HIDDEN door and tried to get her to go into another room to see the photo of Michelle Obama. My daughter got the hell out of there.
I came here to get something nice to wear for a wedding I was attending in India. The man working here was so helpful and nice. Never felt rushed or like he was trying to upsell me on more expensive items.
Really nice people. Family run business. Very helpful and honest.
I am going to look sooo good in my Indian attire thanks to them! 🤙🏾
Stopped here for Indian wedding outfits. Owners were so nice and helpful. We are going to be the best dressed couple there!
I went here for a traditional outfit for a wedding I am going to in south India. I had no idea where to start and the sales manager was an amazing, friendly, and genuine help. He even went out of his way and hooked me up with some great deals. He was a great and so excited for my experience, incredibly friendly. I would definitely recommend this place to anyone looking for a similar experience!
Good store but they were closed at 3 pm on Sunday when it said they were open until 5 pm.
Absolutely wonderful customer service, neat little shop, very accommodating to all the massage therapist at the AMTA convention. Great prices and clothing ideas for the gypsy massage therapist. Will absolutely return when I come back to DC.
### Description of the business: Petite, colorful storefront stocking traditional Indian apparel, shawls & handicrafts.
Here's the refined description of the business: | [
"While this shop is small and quaint, it boasts high quality products backed by excellent customer service. There are lots of indian outfits to choose from - men and women's for different sizes. I bought 3 suits from here - one for myself and the other two for my fiancee. The owner is very friendly with room to negotiate - I bought all 3 outfits for $300. I highly recommend coming here for an outfit or 2, you won't leave empty-handed or disappointed.",
"Very nice man, takes time, makes good deals. Very friendly 😁",
"The people are friendly and they have beautiful india dresses and men attire. Beautiful jewelry and India shoes and sandals.",
"I am very disappointed. I paid $69 for a \"cashmere\" scarf the owner said was originally priced at $95. When I looked up the exact label and tag for this \"Sky Cashmere Stockholm\" product I learned it was a RIP OFF and not at all made from real cashmere wool. My exact scarf was being sold online for $18.95 and I found a nearly identical one on Amazon for $11.99. There is a No Refund sign in the store and this shows why. I can't believe how I let myself be duped by this very nice, but deceiving salesman and so felt the need to provide this rating and warning for others visiting the Woodley Park area.",
"I was going to get on the metro after the Zoo, I hadn't been there since 15 years ago and decided to walk down and see if there was anything to take home to eat and started walking to Chipotle's when I smelled the incense and it lured me in. The store owners are very nice and I got two lovely tops and some incense. I will be back. Nice shop.",
"I found the perfect formal dress for a wedding in upper New York. I highly recommend India Art & Craft.",
"I came here to find something special to wear for my wedding day. They were sooo nice and wouldn't let me leave until I was happy. They really went out their way to help me find what I needed. They also took the time to show me how to put it on, take it off and properly wear it...LOVE IT",
"Gentleman was super helpful. They have a great selection of pashminas and offer a discount on price if you buy multiple.",
"I came here to find a pashmina shawl, and was very pleased with the selection. The shop is quite small but packed with clothing, and it's well-organized. I didn't feel pressured at all by the staff to buy anything, and although the shawl I selected is undoubtedly much cheaper in India, $20 is a reasonable price for DC. The shawl is of great quality, and I wear it often!",
"Great service, selection and value. Thanks. Would recommend.",
"Nice selection helpful owner/staff...seems to be family run.",
"Owner was really nice and helped us find the right clothes for a wedding!",
"The owners are very friendly, and the items are amazing for great prices! This store presents an authentic Indian experience.",
"I wish I could give no stars. Women beware!!! The jewlery salesman was extremely aggressive and tried to pull down my top (as in physically grabbed my top and pulled before my boyfriend smacked his hand) to show me how the necklace was \"supposed to hang\" my boyfriend told him to watch his hands and he offered the necklace for $5. We left.",
"I came here to find a kurta top and scarf for a Mehndi / Sangeet party. The two gentlemen running the store were incredibly helpful, talked me through my options, and made sure I got exactly what I was looking for. I definitely recommend it!",
"Amazing!!! They got me together for my trip to Delhi and Agra!!!!",
"Cashier was very helpful nice selection",
"Very friendly owner and lots of interesting products",
"Amazing customer service.",
"Great shop, but has a pushy sales man that kind of puts a damper your experience"
] |
Solbiato Sport | Contemporary boutique selling its own line of men's sportswear, including shirts, pants & sneakers. | [
"Fast delivery 📦🤞🏾💯‼️ Great quality of clothes‼️Thank you‼️ Bouta go back on the site and order more after this review 🥴‼️\n#DMVfinest",
"I love shopping here. Ordering online can be a bit of a hassle because their delivery fee is higher than usual and you always have to have someone sign for the package. When going to the store, you’ll have to be buzzed in and a staff member will follow you around waiting on your every need. It can get a bit overbearing but since 75% of the stores items are behind the counter, it makes sense I guess. Clothes are very stylish, I always get compliments on the clothes.",
"The skull cap I brought was 10 times to big, and since I couldn't try it on in the store, that's just the chance you have to take, 50.00 down the drain, bad business.",
"my dad works there so I automatically love it. Besides that all of the staff there are friendly and super funny! I own three items from there and they are great. If you ever stop by DC make sure you go and give the store a visit.",
"This is a great store with high end men's clothing. Sports type wear. Very nice.",
"They need different Personnel! I was being followed in there, and I order my Clothes online! Overzealous Employee needs to acknowledge, I'm the costumer.",
"I love them. The customer service is amazing they treat you like family. Definitely will return",
"Horrible staff and service. I placed a online order for my brother, but since his name wasn't on the card that purchased I had to go pick it up. My license doesn't say my new address so I had to bring a bill to prove that was my address even though my license and card matched the name on the order. Furthermore the item didn't fit so when my brother went back to exchange they told him he couldn't do the exchange even though he had the receipt with HIS name on it. Then after arguing with him and I over the phone about the exchange process ( i got confirmation the day of pickup that anyone could exchange with the receipt as long as the tag was still on the item) they told us they didn't even have the correct size in stock. Horrible service, staff was rude and acted as if we were committing fraud. Never shopping at this store or with Solbiato again. -5/5",
"Very rude customer service and few clothes options, do not waist your time and I won’t come back anymore!",
"Been shopping here for years, always has maintained a sense style and sophistication",
"Very unique store. I love it and will be back.",
"I love the staff and their service. They make sure you are all set",
"People make the cloths look so good and i like their cloths and shoes so much",
"Really great staff here. All the guys are super knowledgeable.",
"Great customer service and such a good selection",
"On thing i wear good customer service",
"My favorite place to shop top quality at its finest",
"Great customer service and friendly staff.",
"I lived in Washington, DC for 6-years and return at least 2-3 times a year to visit friends. I never knew this store existed. I am so happy! Initially, I saw Versace hightops in the window and had to take a peak. I was much more impressed with their signature brand of shoes and clothing. A steal at $60, but more importantly they are fashionable and SO COMFORTABLE.\n\nFeeling good about the savings on the sneakers, I decided to purchase a pair of Carrera sunglasses with blue tinted, reflective lenses. The staff was extremely helpful and courteous. I will certainly be returning here on my next visit.\n\nIf this business needs some help marketing, please feel free to contact me. I think the collection and store should have so many more reviews. I charge, but I am passionate about the quality."
] | Given the following user reviews of Solbiato Sport, refine the description of the business to reflect the points raised in the reviews.
### Reviews:
Fast delivery 📦🤞🏾💯‼️ Great quality of clothes‼️Thank you‼️ Bouta go back on the site and order more after this review 🥴‼️
#DMVfinest
I love shopping here. Ordering online can be a bit of a hassle because their delivery fee is higher than usual and you always have to have someone sign for the package. When going to the store, you’ll have to be buzzed in and a staff member will follow you around waiting on your every need. It can get a bit overbearing but since 75% of the stores items are behind the counter, it makes sense I guess. Clothes are very stylish, I always get compliments on the clothes.
The skull cap I brought was 10 times to big, and since I couldn't try it on in the store, that's just the chance you have to take, 50.00 down the drain, bad business.
my dad works there so I automatically love it. Besides that all of the staff there are friendly and super funny! I own three items from there and they are great. If you ever stop by DC make sure you go and give the store a visit.
This is a great store with high end men's clothing. Sports type wear. Very nice.
They need different Personnel! I was being followed in there, and I order my Clothes online! Overzealous Employee needs to acknowledge, I'm the costumer.
I love them. The customer service is amazing they treat you like family. Definitely will return
Horrible staff and service. I placed a online order for my brother, but since his name wasn't on the card that purchased I had to go pick it up. My license doesn't say my new address so I had to bring a bill to prove that was my address even though my license and card matched the name on the order. Furthermore the item didn't fit so when my brother went back to exchange they told him he couldn't do the exchange even though he had the receipt with HIS name on it. Then after arguing with him and I over the phone about the exchange process ( i got confirmation the day of pickup that anyone could exchange with the receipt as long as the tag was still on the item) they told us they didn't even have the correct size in stock. Horrible service, staff was rude and acted as if we were committing fraud. Never shopping at this store or with Solbiato again. -5/5
Very rude customer service and few clothes options, do not waist your time and I won’t come back anymore!
Been shopping here for years, always has maintained a sense style and sophistication
Very unique store. I love it and will be back.
I love the staff and their service. They make sure you are all set
People make the cloths look so good and i like their cloths and shoes so much
Really great staff here. All the guys are super knowledgeable.
Great customer service and such a good selection
On thing i wear good customer service
My favorite place to shop top quality at its finest
Great customer service and friendly staff.
I lived in Washington, DC for 6-years and return at least 2-3 times a year to visit friends. I never knew this store existed. I am so happy! Initially, I saw Versace hightops in the window and had to take a peak. I was much more impressed with their signature brand of shoes and clothing. A steal at $60, but more importantly they are fashionable and SO COMFORTABLE.
Feeling good about the savings on the sneakers, I decided to purchase a pair of Carrera sunglasses with blue tinted, reflective lenses. The staff was extremely helpful and courteous. I will certainly be returning here on my next visit.
If this business needs some help marketing, please feel free to contact me. I think the collection and store should have so many more reviews. I charge, but I am passionate about the quality.
### Description of the business: Contemporary boutique selling its own line of men's sportswear, including shirts, pants & sneakers.
Here's the refined description of the business: | [
"I like the style of clothes nice place to shop at for my type of clothes great people to very helpful",
"Awesome… Been coming here for about 30 years!!",
"The best sports clothes in DC period",
"Dmv finest clothing store always in my collection",
"My husband loves this place for his clothes",
"great people there",
"Been coming here over 25 years. The top destination for designer gear in the dmv.",
"Same as it was the last time I was there in 98. Need to put more items on web site. Dont want the flashy multi colors the store has a much bigger selection.",
"Great selection of men's shoes",
"excellent customer service, very friendly",
"Really nice and helpful staff",
"Great sports equipment",
"Great service!",
"Quality made clothes",
"If ya know ya know",
"High fashion",
"Awesome!!!",
"Cool",
"That's all I wear solbiato for life !!!!!!!!!!!!",
"Official!!!"
] |
The UPS Store | Store offering shipping, packaging, printing & other services, plus office supplies. | [
"SO grateful for this store. Super convenient and fast. First time using their notary and printing services. Best UPS experience in DC. I have lived here for 6 years! Ed is wonderful. Notary hours vary. Call ahead to confirm availability.",
"I had an EXTREMELY pleasant experience today with Edward and Brian B. I had 38 small packages to send and was already cringing walking into the store knowing I'd be \"that guy\" holding everyone up. Edward did a fantastic job splitting up the work and when other customers came in, didn't make them wait. One continued to work with me and the other helped incoming customers. I think it would have been easy for other places to roll their eyes and make it miserable, but not with these two. We got a few laughs in a long the way and I'd honestly hope for every shipping experience to go like this one. I'll be coming back here instead of the FedEx up the street as often as I can.",
"Wonderful customer service. I had to drop off Comcast equipment and wasn't sure about the process. The gentleman finished everything for me within two minutes, all the while explaining it to me. Best experience at a UPS.",
"Thoughtful, patient staff really went the extra mile to help me with a large shipment. I really appreciate the effort and it made a big difference in my move!",
"Rule #1: The customer is always wrong.\nRule #2: Yes, annoying customer, you're wasting our time.\n\nIf you can tolerate rules 1 and 2, you'll mostly likely manage to figure it out.\n\nTwo stars because some of the staff try to help, and their location is awesome. No one around here owns cars, so being able to walk to this store to return amazon packages is super helpful.",
"Had a mix up but great experience with Brian B. and some of the other staff. Thanks Brian!",
"I needed a notary and I found out UPS offers this service (call to find out times; it’s not available all the hours they are open). It was just 5 dollars per signature. In addition, I have used this office twice for Amazon returns and it was ultra fast and perfect. They know how to handle returns, they tale care of packaging and labeling. You just drop the stuff and show the barcode Amazon gives you online and voilá! Very happy with UPS in my neighborhood!!!",
"Just wanted to extend a thank you to Ed who was patient with me and treated me extremely well during my visit today.",
"If I could give them 0 stars, I would. I arrived a little before 9 am on a Saturday when they were supposed to open and the person didn't arrive to the store until 9:20. While I was waiting, several people starting arriving to mail their packages and either decided to wait or leave since they weren't open. When the person finally arrived, they didn't even bother to apologize to the 6 or so customers that were waiting outside their door for them to open. Definitely poor customer service and will not be back!",
"This customer service here was outstanding. The two regular clerks there are always helpful and nice to me whenever I come in.",
"This store was super helpful when I was traveling in for work and needed to mail some things there. They held the boxes for me for a very reasonable charge and were extremely kind!",
"I can't say enough great things about the staff of this UPS Store. They were very helpful and efficient in creating 430+ labels and shipment arrangements. Highly recommend this business!",
"I’ve been here twice, first experience was fantastic, second experience horrible.\nI was having trouble with one of my return shipments and they kicked me out of the store as soon as they closed. I understand that closing is closing but the lack of understanding and rudeness on behalf of the two employees here was unbelievable.\nIf you can go to another UPS store, do it.",
"So I saw the recent negative reviews, and though I had a decent experience going here a few years back, I was curious to see if my 5-star ranking was no longer realistic.\n\nNope. Sean was super helpful as I had three boxes and one loose item that all needed to go back to my company. He took them all no problem and I was in and out of there fast with a reasonable price. Much easier than the Post Office, even if it does cost more.",
"Solid UPS. You may pay more, but their hours are good, service is solid and it's easy in/out location.",
"The manager of this location is incredibly rude.\n\nAfter offering to keep my items at the store overnight since it was (according to him) too close to closing to process them, he reneged on the offer and told me I was too difficult to deal with after I asked who would be liable if something happened to the items overnight. I was not being antagonistic – merely concerned about items that had a sentimental and monetary value to me, and aware that freak accidents like fires and floods happen. When I tried to discuss the situation further since I couldn't return the following morning and was moving out of town in two days, he laughed, turned his back on me, and refused service.\n\nI would strongly advise against patronizing this UPS Store for anything other than dropping off pre-paid returns.",
"Completely incompetent over two experiences. The first, I needed to send something to another country. I asked what the total price would be including all expenses, and was told $120. I asked if there were any other fees or expenses and was told no.\n\nPackage is sent, and I get a notice that there is a customs charge of $120. I'm told I can either pay that, or pay $120 to have it shipped back to me. I complain to the store, and they tell me that they're not responsible for customs charges and I should have known what the fees where.\n\nI don't ship things internationally very often. The whole point of hiring them to do it is that they are supposed to be experts who inform customers of these sorts of things when they come to them for help.\n\nThe second time, I had a delivery driver who couldn't be bothered to use the call box to contact me for a signature. I contacted UPS who offered to send it to this store instead, which I accepted.\n\nI get there and they charge me ten bucks for the service of having accepted the package. I complain that I wasn't informed of this, and the same guy from before condescendingly told me that I should know that the UPS Store is a different company and I shouldn't expect them to work for free.\n\nGo to Fedex. There's a ton of them around.",
"First negative review I've written in my life and it goes to this UPS location for unprofessional and rude management. Take my advice...walking/driving the extra distance to avoid this store is worth it."
] | Given the following user reviews of The UPS Store, refine the description of the business to reflect the points raised in the reviews.
### Reviews:
SO grateful for this store. Super convenient and fast. First time using their notary and printing services. Best UPS experience in DC. I have lived here for 6 years! Ed is wonderful. Notary hours vary. Call ahead to confirm availability.
I had an EXTREMELY pleasant experience today with Edward and Brian B. I had 38 small packages to send and was already cringing walking into the store knowing I'd be "that guy" holding everyone up. Edward did a fantastic job splitting up the work and when other customers came in, didn't make them wait. One continued to work with me and the other helped incoming customers. I think it would have been easy for other places to roll their eyes and make it miserable, but not with these two. We got a few laughs in a long the way and I'd honestly hope for every shipping experience to go like this one. I'll be coming back here instead of the FedEx up the street as often as I can.
Wonderful customer service. I had to drop off Comcast equipment and wasn't sure about the process. The gentleman finished everything for me within two minutes, all the while explaining it to me. Best experience at a UPS.
Thoughtful, patient staff really went the extra mile to help me with a large shipment. I really appreciate the effort and it made a big difference in my move!
Rule #1: The customer is always wrong.
Rule #2: Yes, annoying customer, you're wasting our time.
If you can tolerate rules 1 and 2, you'll mostly likely manage to figure it out.
Two stars because some of the staff try to help, and their location is awesome. No one around here owns cars, so being able to walk to this store to return amazon packages is super helpful.
Had a mix up but great experience with Brian B. and some of the other staff. Thanks Brian!
I needed a notary and I found out UPS offers this service (call to find out times; it’s not available all the hours they are open). It was just 5 dollars per signature. In addition, I have used this office twice for Amazon returns and it was ultra fast and perfect. They know how to handle returns, they tale care of packaging and labeling. You just drop the stuff and show the barcode Amazon gives you online and voilá! Very happy with UPS in my neighborhood!!!
Just wanted to extend a thank you to Ed who was patient with me and treated me extremely well during my visit today.
If I could give them 0 stars, I would. I arrived a little before 9 am on a Saturday when they were supposed to open and the person didn't arrive to the store until 9:20. While I was waiting, several people starting arriving to mail their packages and either decided to wait or leave since they weren't open. When the person finally arrived, they didn't even bother to apologize to the 6 or so customers that were waiting outside their door for them to open. Definitely poor customer service and will not be back!
This customer service here was outstanding. The two regular clerks there are always helpful and nice to me whenever I come in.
This store was super helpful when I was traveling in for work and needed to mail some things there. They held the boxes for me for a very reasonable charge and were extremely kind!
I can't say enough great things about the staff of this UPS Store. They were very helpful and efficient in creating 430+ labels and shipment arrangements. Highly recommend this business!
I’ve been here twice, first experience was fantastic, second experience horrible.
I was having trouble with one of my return shipments and they kicked me out of the store as soon as they closed. I understand that closing is closing but the lack of understanding and rudeness on behalf of the two employees here was unbelievable.
If you can go to another UPS store, do it.
So I saw the recent negative reviews, and though I had a decent experience going here a few years back, I was curious to see if my 5-star ranking was no longer realistic.
Nope. Sean was super helpful as I had three boxes and one loose item that all needed to go back to my company. He took them all no problem and I was in and out of there fast with a reasonable price. Much easier than the Post Office, even if it does cost more.
Solid UPS. You may pay more, but their hours are good, service is solid and it's easy in/out location.
The manager of this location is incredibly rude.
After offering to keep my items at the store overnight since it was (according to him) too close to closing to process them, he reneged on the offer and told me I was too difficult to deal with after I asked who would be liable if something happened to the items overnight. I was not being antagonistic – merely concerned about items that had a sentimental and monetary value to me, and aware that freak accidents like fires and floods happen. When I tried to discuss the situation further since I couldn't return the following morning and was moving out of town in two days, he laughed, turned his back on me, and refused service.
I would strongly advise against patronizing this UPS Store for anything other than dropping off pre-paid returns.
Completely incompetent over two experiences. The first, I needed to send something to another country. I asked what the total price would be including all expenses, and was told $120. I asked if there were any other fees or expenses and was told no.
Package is sent, and I get a notice that there is a customs charge of $120. I'm told I can either pay that, or pay $120 to have it shipped back to me. I complain to the store, and they tell me that they're not responsible for customs charges and I should have known what the fees where.
I don't ship things internationally very often. The whole point of hiring them to do it is that they are supposed to be experts who inform customers of these sorts of things when they come to them for help.
The second time, I had a delivery driver who couldn't be bothered to use the call box to contact me for a signature. I contacted UPS who offered to send it to this store instead, which I accepted.
I get there and they charge me ten bucks for the service of having accepted the package. I complain that I wasn't informed of this, and the same guy from before condescendingly told me that I should know that the UPS Store is a different company and I shouldn't expect them to work for free.
Go to Fedex. There's a ton of them around.
First negative review I've written in my life and it goes to this UPS location for unprofessional and rude management. Take my advice...walking/driving the extra distance to avoid this store is worth it.
### Description of the business: Store offering shipping, packaging, printing & other services, plus office supplies.
Here's the refined description of the business: | [
"The guys who work here are really great. The nearby post office is staffed with very angry people. I don't mind paying the extra postage markup at UPS if it means I'm treated with respect and kindness. I recommend this UPS location to anyone in the AdMo and Dupont areas!",
"I was looking for a notary service for an emergency situation, google tells me to go to this UPS store( I know all ups stores have the notary service) once I get to the Store the person working there tells me that the notary service is not available till whenever? 11:15 or 11:30. Seriously? Either you are or you are not\nDisappointed",
"(It had all happened very quickly. UPS is a precision kind of business. I'm a precision kind of guy. I had precision expectations, or hopes)\n\nShort version: They will close early on you, ignoring you as they are seated -- doing absolutely nothing -- at their registers.\n\nLonger version: I walk up to the doors 2 - 3 minutes before closing (I had no idea parking would be that bad) with a sealed package in my arm to send off. I pulled at each of the double doors. They were locked. I looked through the doors 20 feet into the interior, past the gate that had already been dropped, to two young men who were sitting at their UPS registers, turning there heads from just having looked at me pulling at the doors, laughing, hands in their lap, and just having a good ol' time doing nothing. I back away from the doors slightly in order not to appear demanding, and was there for another 5 seconds. I received a couple more turned heads, as they continued with their merry, casual conversation, and waiting for 7 o'clock to happen. Another man walked in from the back and said something to the further away seated guy, who then nodded and continued, again, with his merry seated conversation, across with the other seated guy. I began to leave. Something told me to just wait at the door. However, that is not my style, to appear demanding and presumptuous. So I didn't remain.\n\nI believe they weren't laughing at me. However, by their behaviour for the few uncomfortable seconds I was there, it is easy to suspect that they may have been sitting there, waiting for that moment to happen, when someone tries to pull at the doors they had just early-locked. Ahh, wasn't that hillarious...\n\nMy question is, why would you have your employees sit down at their registers just after closing the store early, and just have them wait there until 7 PM? And upon discovering someone at the door \"within the official open time\" (I looked at my clock and still had an official 120 seconds), why would it be OK to just turn your head, look at them, then turn back, continue having your merry conversation, ignoring the person 20 feet away from you? Why not say -- or sign -- something?? Or, why not have them \"doing\" something just after having closed early, so that a would-be customer doesn't have to feel as awkward as I did, wondering if the happy seated lap people were going to do, say, or sign something, instead of casually ignoring a customer in need?\n\nIn a true customer-oriented business, how do you see someone in need of the exact services you are offering, within (or without) the times you are offering, at your glass doors, and not do, say, or sign, something?\n\nI don't know if I will be back. I was already overwhelmed by the volume of foot, bike, and car traffic I had to face just to walk up to this UPS Store. I left feeling even more out of place, walking back to my car two blocks across the busy, social street with the package in my arm that I was not supposed to have, having just wasted the half-hour+ I took to get there. They were unaware of the effort it took, and didn't care enough to acknowledge me within official times.",
"These guys are so helpful! I tried to tip them and they wouldn't take it. Would rate them 6 stars if I could.",
"If you're looking for effortless customer service, don't come here or use UPS.\n\nI tried to use the UPS online site to print at this store and it didn't work. Then I was told to send an email with instructions for printing to a direct store email. I did so and arrived at the store ~10 minutes later to find that no one knew anything about my print job, nor could they access the email account to which I'd sent them the documents. I was rudely told by an associate that I could just use the computer to log in to my email and print my documents (aka I compromised the security of my accounts b.c. UPS's system is atrocious).\n\nTo be fair, they did give us free paper clips, allow us to use their white-out, and the other associate was very helpful at scanning our documents.\n\nUntil UPS can show improvement in the printing customer service department, I'm using FedEx Office. (Btw why is it not called FedEx Kinkos?)",
"The guys there were really nice and helpful. Nice to have in the neighborhood.",
"I think the guys who work here are Mormon. I dropped the f bomb when they told me they refused my delivery (they gave me no explanation), and they responded by telling me to \"get out and never come back.\"",
"I went to the UPS store because I needed notary services. They said they could do it but didn't want to and ultimately refused to because it had been a busy day. Talk about terrible customer service.",
"Tim was a great help and exhibited exceptional service. Get that guy a raise",
"I have used this store for notary services, printing, and overnight mailing. Miles is always helpful, courteous and professional.",
"Miles is super duper helpful and efficient. Can't ask for more than that.",
"The guys who work here are incredibly helpful. There can't be a better UPS store in America.",
"The gentleman behind the counter was nice and helpful.",
"Beware - they will charge you a $2 base fee to print anything, even if it's 1 b&w page. FedEx is up the street.",
"Useless",
"Great service, friendly stuff!",
"Friendly staff, but this location charged a handling fee of $7 for drop offs...",
"New location, great service!",
"The best service in DC!",
"(Translated by Google) Urrrrgggggggg\n\n(Original)\nUrrrrgggggggg"
] |
Subway | Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. | [
"There’s a huge parking lot outside so it’s got to be the best subway in Virginia near Washington",
"I got a sub at this place for a sub. I dont know why i had to get background checked, i just wanted a sub. But i got my sub. It was the best sub ever.",
"The sub tasted weird. Maybe a little like silver metal. Other then that it was ok",
"The service was awesome. The submarine was good. After that they bring me to a room for a party. But after they tell me i was on a guvernement property. Is subway a governement company create for spy us ?",
"Best subways ever! meat was cut right in front of me and so were the greens. I'd give it 5 stars but after I ordered a meatball sub one of the grey aliens that was making my sub sort of started flaking over my sambich. It called it organic spices. I lost track of time for 2 days after.",
"Great food but the green employee called the big guys with guns on me while he was making my special mayo sandwhich",
"is this place infiltrated by kgb and do they poison their customers? perhaps with polonium or is this just a thin foil hat like theory",
"I asked for a sub...as in subway sandwich. I didn't ask for a sub as in sub machine gun pointed to my head.",
"Great food it must have been the best food i have ever eaten because when i started to eat i started feeling funny and next thing i know i'm in a room with no windows being threaten by a giant bunny telling me to tell no one what happened.",
"I gave it 5 stars because when I ordered I immediately got 5 stars for some reason",
"Pretty good but they were hiding aliens from us",
"The bun was bit dry but overall, it had a very balanced taste. I'm now their favorite weekly customer.",
"Waiting for them to open one inside the capitol. I guess anyone can enter and After a full tour inside you might feel hungry",
"Delicious subs. My only complaint is the rude staff knocking me out and questioning me for hours all because I was \"trespassing in a government building.\"",
"The green man Baked thr Fresh le Long schlong Baguette perfectly. Next time i order again 👍",
"Amazing food, the staff all wore green camo suits, and they escorted me out of the building. I felt like a king, 10/10 would go again.",
"no leberkäs. Very sad. But otherwise wery good restarant",
"i just went to buy some sandwhich with chicken, but i never comeback 'cuz of Pentagon guard that feed me with bullets. I just wanted to get that sandwhich because im so hungry and now riddled with bullets ;(",
"Ah yes subway. The most protected food palace in America",
"couldnt find the entrance everwhere were amored guards never saw such a good protected subway",
"I think, this is the best place to eat! You will be full after visiting.",
"The sandwiches were great, but the strange browm liquid they gave me made me have explosive diarrhea for weeks. I got escorted out of the building when I bit the sanmich in the middle instead of the ends. Like, who would eat their samiches from the ends?",
"Can I come and visit. I heard its the best subway out there.",
"I'd like to order a uhhh meatball marinara, a cookie and a uhhh pepsi please how much would that be",
"terrible i got shot multiple times after asking for a meatball sub. i would give it -5 stars if i could",
"How did i get here? mac and cheese was good though",
"the sandwiches are good, but I recommend telling the employee to put extra nut",
"the frog legs were crunchy but the aliens serving me were nice",
"I want to like Subway every time I venture in, but though their ingredients look appetizing, they're almost always extremely low on flavor. How can you make cold cuts tasteless?!? It seemed impossible, but that's Subway's unfortunate stock-in-trade, and don't even bother with the \"chicken.\" There's just no point other than pure sustenance.",
"10/10 service but the taco bell that was here before was better",
"Could be better, the armed guards are a bit scary.",
"Food is great, but it's hard to reach the place.",
"I was immediately shot by guards when I asked for a cold cut combo\nWould give 0 stars if I could",
"sandwich 10/10\nnot worth the trip to the hospital tho",
"Very testy. Thanks aliens",
"Food is good as always but it's pretty hard to eat while 10 angry dudes point their guns at you.",
"Not gonna lie subway suc i would give it a 1 star if i could",
"Worth the trespassing charges",
"Terrible service got thrown out for no reason smh 😤",
"its the best protected subway ever",
"The reviews are hilarious 😂",
"Dangerously tasty",
"‘You are not allowed here’ They say. The nerve of some people",
"Serving to protect the American bellies",
"Very Good Place",
"the staff is terribly short tempered, upon asking for a 6 inch on white bread i was greeted by 3 armed men in suits forcing me to the ground, they put me in a truck and took me far away from the pentagon and torchered me for 3 days straight,",
"anthrax",
"This is the real apple headquarters",
"Very nice menu"
] | Given the following user reviews of Subway, refine the description of the business to reflect the points raised in the reviews.
### Reviews:
There’s a huge parking lot outside so it’s got to be the best subway in Virginia near Washington
I got a sub at this place for a sub. I dont know why i had to get background checked, i just wanted a sub. But i got my sub. It was the best sub ever.
The sub tasted weird. Maybe a little like silver metal. Other then that it was ok
The service was awesome. The submarine was good. After that they bring me to a room for a party. But after they tell me i was on a guvernement property. Is subway a governement company create for spy us ?
Best subways ever! meat was cut right in front of me and so were the greens. I'd give it 5 stars but after I ordered a meatball sub one of the grey aliens that was making my sub sort of started flaking over my sambich. It called it organic spices. I lost track of time for 2 days after.
Great food but the green employee called the big guys with guns on me while he was making my special mayo sandwhich
is this place infiltrated by kgb and do they poison their customers? perhaps with polonium or is this just a thin foil hat like theory
I asked for a sub...as in subway sandwich. I didn't ask for a sub as in sub machine gun pointed to my head.
Great food it must have been the best food i have ever eaten because when i started to eat i started feeling funny and next thing i know i'm in a room with no windows being threaten by a giant bunny telling me to tell no one what happened.
I gave it 5 stars because when I ordered I immediately got 5 stars for some reason
Pretty good but they were hiding aliens from us
The bun was bit dry but overall, it had a very balanced taste. I'm now their favorite weekly customer.
Waiting for them to open one inside the capitol. I guess anyone can enter and After a full tour inside you might feel hungry
Delicious subs. My only complaint is the rude staff knocking me out and questioning me for hours all because I was "trespassing in a government building."
The green man Baked thr Fresh le Long schlong Baguette perfectly. Next time i order again 👍
Amazing food, the staff all wore green camo suits, and they escorted me out of the building. I felt like a king, 10/10 would go again.
no leberkäs. Very sad. But otherwise wery good restarant
i just went to buy some sandwhich with chicken, but i never comeback 'cuz of Pentagon guard that feed me with bullets. I just wanted to get that sandwhich because im so hungry and now riddled with bullets ;(
Ah yes subway. The most protected food palace in America
couldnt find the entrance everwhere were amored guards never saw such a good protected subway
I think, this is the best place to eat! You will be full after visiting.
The sandwiches were great, but the strange browm liquid they gave me made me have explosive diarrhea for weeks. I got escorted out of the building when I bit the sanmich in the middle instead of the ends. Like, who would eat their samiches from the ends?
Can I come and visit. I heard its the best subway out there.
I'd like to order a uhhh meatball marinara, a cookie and a uhhh pepsi please how much would that be
terrible i got shot multiple times after asking for a meatball sub. i would give it -5 stars if i could
How did i get here? mac and cheese was good though
the sandwiches are good, but I recommend telling the employee to put extra nut
the frog legs were crunchy but the aliens serving me were nice
I want to like Subway every time I venture in, but though their ingredients look appetizing, they're almost always extremely low on flavor. How can you make cold cuts tasteless?!? It seemed impossible, but that's Subway's unfortunate stock-in-trade, and don't even bother with the "chicken." There's just no point other than pure sustenance.
10/10 service but the taco bell that was here before was better
Could be better, the armed guards are a bit scary.
Food is great, but it's hard to reach the place.
I was immediately shot by guards when I asked for a cold cut combo
Would give 0 stars if I could
sandwich 10/10
not worth the trip to the hospital tho
Very testy. Thanks aliens
Food is good as always but it's pretty hard to eat while 10 angry dudes point their guns at you.
Not gonna lie subway suc i would give it a 1 star if i could
Worth the trespassing charges
Terrible service got thrown out for no reason smh 😤
its the best protected subway ever
The reviews are hilarious 😂
Dangerously tasty
‘You are not allowed here’ They say. The nerve of some people
Serving to protect the American bellies
Very Good Place
the staff is terribly short tempered, upon asking for a 6 inch on white bread i was greeted by 3 armed men in suits forcing me to the ground, they put me in a truck and took me far away from the pentagon and torchered me for 3 days straight,
anthrax
This is the real apple headquarters
Very nice menu
### Description of the business: Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Here's the refined description of the business: | [
"The subway personnel in the pentagon deserve significant credit for providing consistently fast, quality service. They know what it takes to push great sandwiches to hundreds of hungry, demanding customers...I appreiate that.",
"Best protected Subway in the world",
"Haha subway in pentagon",
"Meh",
"Very well guarded Subway location",
"So clean restrooms ⭐️⭐️⭐️⭐️⭐️",
"aye yo, so my moms here shout out to gena you know what im sayin. She workin hard the most postive mom ever. you get yo sandwich so gud it fills up yo tummy goooood. so say hi to my mom gena (the manager of 4th and 5th floor ;)",
"it's taco Tuesday",
"Good",
"how",
"не пускают, угрожают застрелить. Не рекомендую",
"(Translated by Google) I didn't like it very much, my snack went flying dps that I bought\n\n(Original)\nNão gostei mto não, meu lanche saiu voando dps que eu comprei",
"(Translated by Google) Bad 😠😠😠😠😠\nI was kicked out because I brought a bottle of water with me😠\nIn Omsk, you can even carry water to restaurants.\n\n(Original)\nПлохо 😠😠😠😠😠\nМеня выгнали потому что я принёс с собой бутылочку воды😠\nВ Омске и то можно воду носить в рестораны.",
"(Translated by Google) cool really vomited on the table with buttons well, okay 5 stars\n\n(Original)\nкруто правда блеванул на стол с кнопочками ну ничего страшного 5 звезд",
"(Translated by Google) Yummy, by the way, you saw how he really looks\n\n(Original)\nВкуснятина, кстате вы видели как он выглядит на самом деле",
"(Translated by Google) There are many variants for sandwiches, but unfortunately it doesn't sell fried food\n\n(Original)\nUntuk sandwich variannya banyak, tapi sayang gak jual gorengan",
"Там мясо фиолетовое, сендвичи с прослушкой походу",
"(Translated by Google) Tasty compared to Subway in California, of course, it could have been better, so 4 stars. Unfortunately, you can only take food with you, I tried to eat there but started to drive them out, called in special forces and put them in for a month, but still tasty.\n\n(Original)\nВкусно по сравнению с Subway в калифорнии, конечно могло бы быть и лучше, поэтому 4 звезды. Еду к сожалению можно только брать с собой, я постарался там покушать но начали выгонять, вызвали спецназ и посадили на месяц, но все же вкусно.",
"(Translated by Google) samdich\n\n(Original)\nsamdich",
"(Translated by Google) Tasty\n\n(Original)\nВкусно"
] |
Little Caesars Pizza | Carry-out chain featuring chicken wings, signature breadsticks & pizza tossed from housemade dough. | [
"Cheese pizza for my teen majority of the time and this location makes their pizzas better than many other Little Caesars locations near by ...but our last pizza was burnt ( hot and ready ) I didn't return it but I don't expect it again.. I had dozen of great ones!! And the guy that normally works the register evenings/ nights WASN'T THERE but he has great customer service, I don't think he would have given that pizza out ..will return",
"I ordered their bacon pizza and was so happy with their service. The pizza had the finest crust and was so cheesy. I would definitely love to visit this place time and again.",
"I have to give these guys a shout out. We were looking for pizza late one night coming out of the city and couldn’t find parking or anything and finally we remembered this place across from the Walmart. They close at 10 and we showed up at 9:45 and my wife just asked we’ll take whatever is freshest and the girl said we’ll make it fresh for you whatever you want and they did and it was hot and wonderful. Way to go guys!!",
"Very fast and consistent. Pizza here is always decent enough for something quick - and a whole large pizza is just $5.99! It's not great - or fancy - or dine-in - but then again, it's not supposed to be.",
"Unfriendly service. Unclean. Food was not hot and fresh.",
"The food is good. Never had any issues but I have to wait for my pizza to be cooked when the slogan says \"Hot n Ready\". Other than that we cool",
"Horrible service the young lady (cashier) forgot what I order and therefore I waited for over 25 mins for a stuffed crust and barbecue wings. Not even an apology on her behalf very rude told me \"you just got to wait\".\n\nTaking my hunger and money else where.",
"Very poor customer service. Very rude employees. Would have better service if you hire some homeless off the streets instead of unthankful females who have to have an attitude even if you simply call to ask what the closing times are. Please hire staff with morals and respect. No reason for them all to have deplorable attitudes.",
"I try to place an order by phone at 9:36 pm but no one answered the phone I guess cause they were ready to close at 10 didn't want to take more orders bad thing about the place, that I try several times",
"Stay away from this little Caesars!!! This store has horrible customer service. The staff is rude and does not respect its customers. I’m not sure why Little Caesars corp, still allows this franchise to operate because it is damaging their brand. I ordered a pizza online, only to have it given away to another customer as I entered the store. Literally as I was coming in, the store manager told the employee at the cash register to stop the guy going out the door because they had given him my pizza. They were unable to stop the guy and I was told I had to wait for another pizza. I asked for the pizza to be free and the manager rudely said no, I could have my money back but not a free pizza for their error. I told the manager that I was going to make a complaint. I made a complaint and was sent an email apologizing for my experience and offering me a free pizza. The email I received said to take the email to the store and show it for a free pizza. I took the email to the store an the free pizza was not honored. I asked the lady to read the email but she didn’t seem to understand the email. I left the store and returned a few days later and asked to speak to the manager. The manager came out and said to wait a minute. She took longer than that but I waited patiently. After waiting for around 5-10 mins a police officer arrived and the manager said that she wanted me barred from the store. When I asked why? She said it was because I complained about my prior experiences and apparently the franchise owner sent my complaints to her to deal with and this was her way of handling the matter. I showed the police officer the emails I had showing the prior complaints I made as well as the email I received offering me the free pizza. The police officer seem to understand the situation and did have his sergeant come and speak to the manager. After speaking to the manager the sergeant basically confirmed my account of the situation but said the manager wanted me barred and since it is not a public location he had to honor the request. The sergeant suggested that I call Little Caesars Corp office and make a complaint. I did call the office and was put in touch with the area manager (Kendrick). Kendrick apologized for my experience and said that this is not how they do business. He offered to meet with me the following Monday to personally apologize as well as offer me several free pizzas and deal with the police to get the barring removed. Monday came and I didn’t hear from Kendrick. When I called Kendrick Monday afternoon, he said he could not deal with the store manager at this location and he had left the store already. As I write this post it has been over a month from this incident and Little Caesars has done nothing to resolve this matter after several empty promises. I am in the process of filing a complaint with DCRA. I have no interest in ever eating food from this location but I wanted to share my experience to prevent others from having a similar experience.",
"Place was clean, folks were nice, pizza was Great !! And, the price was good.",
"I enjoy the food it's great. I can't get enough. I am always back for more.",
"OMG...The worst customer service experience ever! Being from the Midwest, I was SO excited to learn that a new Little Caesars was coming to NW DC. Maybe 3 weeks after its grand opening, I paid a visit to this location and I vowed to never return. When 1st entering the store, I was not welcomed by any type of greeting. The girl at the register pretty much stared at me while I was deciding on what to order as if I was holding her up.\n\nWhen inquiring about the Hot and Ready pizzas, I asked how long the pizzas had been sitting out and she said they had just come out the oven. I also asked about the crazy bread and she said the same thing. So I placed my order, received my food and it was very luke warm. I politely asked her if they could make a fresh pizza and set of breadsticks for me and she said , \"These ARE fresh\" with the biggest attitude. So we went back and forth a little bit and eventually she asked the cook to make a fresh order, accompanied by an eye roll. When I got my food, it was the sloppiest thing I had ever seen in life.\n\nI then asked her for a refund and she said a manager needed to be there in order for this to happen. I asked her to call the manager if he/she was not there and she claimed they weren't answering the phone. Long story short, I tried calling the store the next day, no response. Then I called district and got a callback right away with refund info and a free pizza offer. I declined the free pizza offer and assured them that I would never return to this particular location again.",
"Pizza is as to be expected from this business but the cheese bread and the little wings were good",
"Quick fast and cheap",
"Good place take and out quickly although the cashier wasn't friendly but other than that a good place",
"Hot and ready pizza for $6.99! Friendly staff and quick service",
"Great, fast friendly service, best pizza.",
"Great Pizza ever it's good not too oily...",
"When we were ordering from this place, they told us we couldn't order because they thought we were \"playing\". If I could rate this place 0 stars, I would have. Never ordering from this place again."
] | Given the following user reviews of Little Caesars Pizza, refine the description of the business to reflect the points raised in the reviews.
### Reviews:
Cheese pizza for my teen majority of the time and this location makes their pizzas better than many other Little Caesars locations near by ...but our last pizza was burnt ( hot and ready ) I didn't return it but I don't expect it again.. I had dozen of great ones!! And the guy that normally works the register evenings/ nights WASN'T THERE but he has great customer service, I don't think he would have given that pizza out ..will return
I ordered their bacon pizza and was so happy with their service. The pizza had the finest crust and was so cheesy. I would definitely love to visit this place time and again.
I have to give these guys a shout out. We were looking for pizza late one night coming out of the city and couldn’t find parking or anything and finally we remembered this place across from the Walmart. They close at 10 and we showed up at 9:45 and my wife just asked we’ll take whatever is freshest and the girl said we’ll make it fresh for you whatever you want and they did and it was hot and wonderful. Way to go guys!!
Very fast and consistent. Pizza here is always decent enough for something quick - and a whole large pizza is just $5.99! It's not great - or fancy - or dine-in - but then again, it's not supposed to be.
Unfriendly service. Unclean. Food was not hot and fresh.
The food is good. Never had any issues but I have to wait for my pizza to be cooked when the slogan says "Hot n Ready". Other than that we cool
Horrible service the young lady (cashier) forgot what I order and therefore I waited for over 25 mins for a stuffed crust and barbecue wings. Not even an apology on her behalf very rude told me "you just got to wait".
Taking my hunger and money else where.
Very poor customer service. Very rude employees. Would have better service if you hire some homeless off the streets instead of unthankful females who have to have an attitude even if you simply call to ask what the closing times are. Please hire staff with morals and respect. No reason for them all to have deplorable attitudes.
I try to place an order by phone at 9:36 pm but no one answered the phone I guess cause they were ready to close at 10 didn't want to take more orders bad thing about the place, that I try several times
Stay away from this little Caesars!!! This store has horrible customer service. The staff is rude and does not respect its customers. I’m not sure why Little Caesars corp, still allows this franchise to operate because it is damaging their brand. I ordered a pizza online, only to have it given away to another customer as I entered the store. Literally as I was coming in, the store manager told the employee at the cash register to stop the guy going out the door because they had given him my pizza. They were unable to stop the guy and I was told I had to wait for another pizza. I asked for the pizza to be free and the manager rudely said no, I could have my money back but not a free pizza for their error. I told the manager that I was going to make a complaint. I made a complaint and was sent an email apologizing for my experience and offering me a free pizza. The email I received said to take the email to the store and show it for a free pizza. I took the email to the store an the free pizza was not honored. I asked the lady to read the email but she didn’t seem to understand the email. I left the store and returned a few days later and asked to speak to the manager. The manager came out and said to wait a minute. She took longer than that but I waited patiently. After waiting for around 5-10 mins a police officer arrived and the manager said that she wanted me barred from the store. When I asked why? She said it was because I complained about my prior experiences and apparently the franchise owner sent my complaints to her to deal with and this was her way of handling the matter. I showed the police officer the emails I had showing the prior complaints I made as well as the email I received offering me the free pizza. The police officer seem to understand the situation and did have his sergeant come and speak to the manager. After speaking to the manager the sergeant basically confirmed my account of the situation but said the manager wanted me barred and since it is not a public location he had to honor the request. The sergeant suggested that I call Little Caesars Corp office and make a complaint. I did call the office and was put in touch with the area manager (Kendrick). Kendrick apologized for my experience and said that this is not how they do business. He offered to meet with me the following Monday to personally apologize as well as offer me several free pizzas and deal with the police to get the barring removed. Monday came and I didn’t hear from Kendrick. When I called Kendrick Monday afternoon, he said he could not deal with the store manager at this location and he had left the store already. As I write this post it has been over a month from this incident and Little Caesars has done nothing to resolve this matter after several empty promises. I am in the process of filing a complaint with DCRA. I have no interest in ever eating food from this location but I wanted to share my experience to prevent others from having a similar experience.
Place was clean, folks were nice, pizza was Great !! And, the price was good.
I enjoy the food it's great. I can't get enough. I am always back for more.
OMG...The worst customer service experience ever! Being from the Midwest, I was SO excited to learn that a new Little Caesars was coming to NW DC. Maybe 3 weeks after its grand opening, I paid a visit to this location and I vowed to never return. When 1st entering the store, I was not welcomed by any type of greeting. The girl at the register pretty much stared at me while I was deciding on what to order as if I was holding her up.
When inquiring about the Hot and Ready pizzas, I asked how long the pizzas had been sitting out and she said they had just come out the oven. I also asked about the crazy bread and she said the same thing. So I placed my order, received my food and it was very luke warm. I politely asked her if they could make a fresh pizza and set of breadsticks for me and she said , "These ARE fresh" with the biggest attitude. So we went back and forth a little bit and eventually she asked the cook to make a fresh order, accompanied by an eye roll. When I got my food, it was the sloppiest thing I had ever seen in life.
I then asked her for a refund and she said a manager needed to be there in order for this to happen. I asked her to call the manager if he/she was not there and she claimed they weren't answering the phone. Long story short, I tried calling the store the next day, no response. Then I called district and got a callback right away with refund info and a free pizza offer. I declined the free pizza offer and assured them that I would never return to this particular location again.
Pizza is as to be expected from this business but the cheese bread and the little wings were good
Quick fast and cheap
Good place take and out quickly although the cashier wasn't friendly but other than that a good place
Hot and ready pizza for $6.99! Friendly staff and quick service
Great, fast friendly service, best pizza.
Great Pizza ever it's good not too oily...
When we were ordering from this place, they told us we couldn't order because they thought we were "playing". If I could rate this place 0 stars, I would have. Never ordering from this place again.
### Description of the business: Carry-out chain featuring chicken wings, signature breadsticks & pizza tossed from housemade dough.
Here's the refined description of the business: | [
"Best deep dish pizza ever.",
"It's. Great. Good. Jod",
"The pizza was not hot and it was naste will never eat from them again",
"This location has you on hold to long for one person to be in front of you. I will never deal with this location again. a -1",
"I usually like ordering from here, but my order just arrived with one incorrect item and another missing item. When I call the number, I only get a busy signal. They really dropped the ball today.",
"The pizza is okay for the price you pay... It gets the job done",
"Nothing is ever Hot n Ready like the advertisent always promotes.",
"Pricing is higher than the ones we usually go to and unfortunately the pizza wasn't as good as we normally get.",
"Had the crazy bread and they were hard and overcooked",
"DELICIOUS FOOD FOR YOU",
"They gave me raw pizza not good be careful",
"Not at all friendly and she took a customer before me who came in after me. The pizza was ready but not all that great in taste.",
"Cheap pizza for pick up",
"Great service",
"They will still take your order knowing they close at 10 & when you go to pick up your food the doors are locked & they wont let you in.",
"The Best Pizza Ever",
"Fast and easy",
"(Translated by Google) A very nice place where you request your order to take away and in seconds your order is ready!\n\n(Original)\nUn Lugar Muy binito donde tu pides tu orden para llevar y en seguntos tu pedido esta listo!",
"(Translated by Google) Very rich pizzas and good prices\n\n(Original)\nMuy ricas pizzas y buenos precios",
"(Translated by Google) Good quality\n\n(Original)\nCalidad buena"
] |
Szechuan House | Fried rice, lo mein & other Chinese basics are on the menu at this simple take-out spot. | [
"Slow delivery service. Overpriced for less than average tasting food. Don't waste your money or time.",
"This is so far the best Hot and Sour soup I've had in DC, this is a solid Chinese delivery place, I've never stayed in to eat but I'm sure the dishes better served straight from the kitchen would be amazing! Delivery itself is fairly quick for DC as well. I've had many of the standards and they've all been good, my last order however I decided to try Chow Mein for the very first time it was AWESOME, j don't know if this is indictive of the fish though since I've never bothered to order it anywhere else. I usually stick to the Szechuan dishes, but I've had many of the other offerings and liked them as well. The Wonton soup is good, not the best and I've had the egg drop soup, but again it was my first order of it and it was nice, not my cup of tea. This is how I feel about the dishes at any asian place I've been to and tried like hot garlic sauce dishes, I've had it at many places in DC and I just don't like it, but Szechuan house at least has the garlic I can see and the vegetables and meat are fresh. Living in SW there aren't as many options but Szechuan house should be at the top of your choices.",
"Never order delivery from them on a Friday or Saturday night. I ordered through BeyondMenu and waited 3 hours for nothing. They called me the following day to apologize for cancelling my order because their kitchen was overwhelmed. They never told me the night before that they were cancelling the order. Each and every time I called about the order they said it was being made and would be delivered. I did get a refund but will likely never order from them again!",
"This is my favorite takeout Chinese food in DC. It's just the perfect comfort food that you want on a rainy night to eat too much with friends (or by yourself) and watch movies. Everything I've tried has been delicious and satisfying. I also ate in once, and the service was great! Definitely recommend this place.",
"This is the best Chinese takeout in the Waterfront/Navy Yard/Eastern Market area. The food is great quality, the employees are nice and helpful, and the delivery is prompt. I’m impressed that they always read my extra instructions in the online order and follow through. This is the only Chinese takeout I will order in the area. :)",
"I ordered crispy shredded beef on June 28 and got a great meal - meat was great with no breading in sight. I just received my order of crispy shredded beef on August 2 and it is thick crusty chewy tasteless breaded pieces of who knows what without any sign of beef. Same menu item two completely different dishes. Do you not have standard recipes to follow? You get two stars because the spare ribs were good.",
"Excellent take-out, friendly staff. Really, really, good General Tao's Tofu. Easy to miss if you aren't looking for it.",
"Great little, local takeout and delivery! Occasionally been going here throughout the past year. It's not amazing, it's nothing special, and it's unremarkable for any special event, but it gets the job done!\nVery nice staff, and an order has never been wrong, and it's extremely quick. (10 minutes to cook, delivers almost immediately)",
"Great food",
"The food arrives quickly hot, and full of taste. Third time customer and highly recommend..",
"The Best tasting Chinese cuisine in the Navy Yard / Eastern Market / Capitol Hill area.",
"Alway so pleasant, food alway delicious",
"Best Chinese food in the neighborhood - recommend the hot & sour soup",
"Excellent food. The wife and I spotted this upstairs jewel on 8th street, next to Medium Rare Restaurant. Ordered combination lo me in and and Szechuan shrimp; simply put. Delicious. We will return!",
"I order delivery from here regularly. It's my go to for Chinese in the city and it's delicious. The food is quickly delivered and piping hot. Prices are fantastic for the amount of food you get!",
"Not sure why there are bad reviews. I ordered very good combination Pad Thai and egg rolls.i will go back again!"
] | Given the following user reviews of Szechuan House, refine the description of the business to reflect the points raised in the reviews.
### Reviews:
Slow delivery service. Overpriced for less than average tasting food. Don't waste your money or time.
This is so far the best Hot and Sour soup I've had in DC, this is a solid Chinese delivery place, I've never stayed in to eat but I'm sure the dishes better served straight from the kitchen would be amazing! Delivery itself is fairly quick for DC as well. I've had many of the standards and they've all been good, my last order however I decided to try Chow Mein for the very first time it was AWESOME, j don't know if this is indictive of the fish though since I've never bothered to order it anywhere else. I usually stick to the Szechuan dishes, but I've had many of the other offerings and liked them as well. The Wonton soup is good, not the best and I've had the egg drop soup, but again it was my first order of it and it was nice, not my cup of tea. This is how I feel about the dishes at any asian place I've been to and tried like hot garlic sauce dishes, I've had it at many places in DC and I just don't like it, but Szechuan house at least has the garlic I can see and the vegetables and meat are fresh. Living in SW there aren't as many options but Szechuan house should be at the top of your choices.
Never order delivery from them on a Friday or Saturday night. I ordered through BeyondMenu and waited 3 hours for nothing. They called me the following day to apologize for cancelling my order because their kitchen was overwhelmed. They never told me the night before that they were cancelling the order. Each and every time I called about the order they said it was being made and would be delivered. I did get a refund but will likely never order from them again!
This is my favorite takeout Chinese food in DC. It's just the perfect comfort food that you want on a rainy night to eat too much with friends (or by yourself) and watch movies. Everything I've tried has been delicious and satisfying. I also ate in once, and the service was great! Definitely recommend this place.
This is the best Chinese takeout in the Waterfront/Navy Yard/Eastern Market area. The food is great quality, the employees are nice and helpful, and the delivery is prompt. I’m impressed that they always read my extra instructions in the online order and follow through. This is the only Chinese takeout I will order in the area. :)
I ordered crispy shredded beef on June 28 and got a great meal - meat was great with no breading in sight. I just received my order of crispy shredded beef on August 2 and it is thick crusty chewy tasteless breaded pieces of who knows what without any sign of beef. Same menu item two completely different dishes. Do you not have standard recipes to follow? You get two stars because the spare ribs were good.
Excellent take-out, friendly staff. Really, really, good General Tao's Tofu. Easy to miss if you aren't looking for it.
Great little, local takeout and delivery! Occasionally been going here throughout the past year. It's not amazing, it's nothing special, and it's unremarkable for any special event, but it gets the job done!
Very nice staff, and an order has never been wrong, and it's extremely quick. (10 minutes to cook, delivers almost immediately)
Great food
The food arrives quickly hot, and full of taste. Third time customer and highly recommend..
The Best tasting Chinese cuisine in the Navy Yard / Eastern Market / Capitol Hill area.
Alway so pleasant, food alway delicious
Best Chinese food in the neighborhood - recommend the hot & sour soup
Excellent food. The wife and I spotted this upstairs jewel on 8th street, next to Medium Rare Restaurant. Ordered combination lo me in and and Szechuan shrimp; simply put. Delicious. We will return!
I order delivery from here regularly. It's my go to for Chinese in the city and it's delicious. The food is quickly delivered and piping hot. Prices are fantastic for the amount of food you get!
Not sure why there are bad reviews. I ordered very good combination Pad Thai and egg rolls.i will go back again!
### Description of the business: Fried rice, lo mein & other Chinese basics are on the menu at this simple take-out spot.
Here's the refined description of the business: | [
"Very disappointed, my first time ordering from here. I ordered delivery, they brought my food and when I seen they messed up on my order that I paid $42.55. I called and let the lady know she said they will bring me the right order and I need to give back the food they gave me that was wrong. So then they brought me the food I ordered, but it was a small amount the wrong order was a full bowl and the second one they brought was half a bowl. Not happy at all and here I thought this was a nice place to get carry out. But again I'm disappointed and what a waste of my hard earned money.",
"I ordered chicken pad thai noodles, orange chicken and chicken egg foo young. Delivery was quick and the food was delicious. Great prices too.",
"If there is a zero star, I will choose that, The snack is over priced and not fresh. What is the worst is they will change the amount they charged afterwards. I bought 2 sesame ball and one taco cake for take out, total $6.75. They charged me 6.75 and adjust the amount to 8.1 afterwards!!",
"Locating Eastern Market I want to say is next to Matchbox upstairs I want to display some do a lot of business because of where it's located but it has the best Chinese food ever and the best customer service it's quiet it's clean and a food tastes so good special the rice and it looks fresh that's the important thing",
"I would love to tell you the food was good, but I am pretty irritated that they lacked the knowledge to throw in A) napkins and B) Fork in order to eat the food. Into the fridge my food goes till 6pm tonight when I get home. Unbelievable. Lastly, some items are a little high priced compared to other Chinese Restaurants in the area.",
"Crispy beef was good. shrimp lo mein had a lot of pork and mushroom in it but wasnt bad. great customer service and a clean establishment. i placed an order 20 minutes before they closed.",
"Solid asian food prepared fast.",
"Everything could have benefited from more fresh vegetables, but otherwise everything was delicious. I ordered the chicken with cashew nuts (extra spicy), Szechuan-style braised string beans, and Szechuan-style fried rice.",
"Best Chinese Szechuan style restaurant in DCGood Peking Duck! Here is a reasonably priced, very good quality and variety Chinese restaurant in DC. While most of the good Chinese restaurants have taken flight to the burbs, this one is still accessible to those who live in the city.",
"Very bad place. Gives wrong orders",
"I can’t believe they charge .75 cents per hot pepper side every Chinese restaurant it’s free at least in your order but,here they charge youb75 cents ridiculous",
"The best chinese american take away in Capitol hill.",
"This is a great sichuan take away place for those who do not know what is sichuan food :)\n\nGood friendly people, simple american chinese food ! Not Sichuan !",
"better than expected.物超所值!点赞👍",
"Had sesame beef and pork lo mein, the quality was middling at best, very chatty and tough beef. Doctors and offerings were okay, kinda generic American Chinese food, but the portions were super small considering the price.",
"Love the food here - it's tasty, fresh and quick",
"Great Chinese food.",
"Maybe I ordered the wrong thing, maybe it was the hair in my food... But I won't be eating here again.",
"Oil, lots of oil! Soup was bland too. ...and more oil!",
"bad food!"
] |
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