OuteAI/OuteTTS-0.3-500M-GGUF
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They managed to misidentify my subscription tier twice within the same email thread (quite the achievement).
Repeatedly suggested I purchase more credits, even though my issue had/has absolutely nothing to do with credits (a fantastic way to build trust and totally not come off as scammy).
Holy, this is unacceptable support quality for a paid service, not to mention the issue itself directly harming you by burning credits. Shameful.