Provisioning Menu is not loading fully on regression setup: After installing 375 build on regression setup, the Provsioning Menu is not loading. We tried to re-install and restart NSO, but the issue still exists. Both the cert file and the auth key looks fine on both CW and NSO.Installed 387 and still seeing the same issue. Tried changing NSO to HTTP only, but it does not help. Restarted NSO, still the issue exists. This is blocking regression runs. cw-na-dg-6.0.0-541cw-na-cat-6.0.0-240-developcw-na-coe-6.0.0-264-developcw-na-platform-6.0.0-387-developJWT Logs throws errorroot@ubuntu2004:/var/log/ncs# tail -f ncs-python-cisco-cfp-jwt-auth.log2023-09-15 18:50:15.270 authenticate:261 INFO: Exception jwt-auth: HTTPSConnectionPool(host='10.23.213.27', port=30603): Max retries exceeded with url: /crosswork/sso/v2/userInfo (Caused by ProxyError('Cannot connect to proxy.', OSError('Tunnel connection failed: 504 Gateway Timeout')))2023-09-15 18:50:16.780 authenticate:261 INFO: Exception jwt-auth: HTTPSConnectionPool(host='10.23.213.27', port=30603): Max retries exceeded with url: /crosswork/sso/v2/userInfo (Caused by ProxyError('Cannot connect to proxy.', OSError('Tunnel connection failed: 504 Gateway Timeout')))2023-09-15 18:51:33.279 authenticate:261 INFO: Exception jwt-auth: HTTPSConnectionPool(host='10.23.213.27', port=30603): Max retries exceeded with url: /crosswork/sso/v2/userInfo (Caused by ProxyError('Cannot connect to proxy.', OSError('Tunnel connection failed: 504 Gateway Timeout')))2023-09-15 18:57:40.222 authenticate:261 INFO: Exception jwt-auth: HTTPSConnectionPool(host='10.23.213.27', port=30603): Max retries exceeded with url: /crosswork/sso/v2/userInfo (Caused by ProxyError('Cannot connect to proxy.', OSError('Tunnel connection failed: 504 Gateway Timeout')))NSO ? 10.195.165.178 (admin/Ovatest123@)
Hi Swetha, Can you please provide the setup on which you are facing this issue?NSO - 10.195.165.178 (admin/Ovatest123@)Can I get the CNC credentials too?10.23.213.27 - admin/Ovatest123@Adding CNC host IP to no-proxy on NSO server seems to help. Will wait for Shweta to update after nightly run.Added CNC host to no_proxy fixed the issue.Runs are completed. Provisioning issue was resolved. 