NSO_LSA: Load Bootstrap Data Failure : Does not able to commit the following boostrap data post tsdn installation. The commit throws the "application communication failure"admin@ubuntu2004:~/nso-5.7.2.1-tsdn-4.0.0-M3/tsdn-lsa/tsdn-lsa-rfs/bootstrap-data$ ncs_cli -u adminUser admin last logged in 2022-03-28T06:22:47.088218+00:00, to ubuntu2004, from 172.29.104.187 using cli-sshadmin connected from 172.29.104.187 using ssh on ubuntu2004admin@ncs> configureEntering configuration mode privateadmin@ncs% unhide debugadmin@ncs% load merge SR-status-codes.xmladmin@ncs% load merge SR-internal-plan-monitor.xmladmin@ncs% load merge RSVP-TE-status-codes.xmladmin@ncs% load merge RSVP-TE-internal-plan-monitor.xmladmin@ncs% load merge rfs-custom-template-settings.xmladmin@ncs% load merge L3VPN-status-codes.xmladmin@ncs% load merge L3VPN-internal-plan-monitor.xmladmin@ncs% load merge L2VPN-status-codes.xmladmin@ncs% load merge L2VPN-internal-plan-monitor.xmladmin@ncs% load merge dispatch-map-settings.xmladmin@ncs% load merge commit-queue-settings.xmladmin@ncs% load merge bootstrap-autopopulate-dispatch.xmladmin@ncs% commitAborted: application communication failureadmin@ncs% exit
Hi Dinesh,Could you please share the setup info so we can check what's going on?Or alternatively, could you please share all the NSO logs if you can?NSO IP: 10.104.57.133 admin/Ovatest123@Hi Dinesh,I'm not able to access the NSO.But based on the sync-up session we had, we found your java-vm ran out-of-memory when loading the packages.Can you please try to either increase the memory allocation to your NSO VM, or use the NCS_JAVA_VM_OPTIONS flag to restrict the java-vm max memory usage to below system capability, i.e.:export NCS_JAVA_VM_OPTIONS=-Xmx2GYou will need to do "request packages reload" after above adjustment.Please try and let me know if this resolves the issue.Hi Linmao,Thank you for your observation. It fixed the issue when I increased the VM Memory from the resource allocation.Unfortunately " export NCS_JAVA_VM_OPTIONS=-Xmx2G" did not help me.Thanks,DineshHi Dinesh,Thanks for confirming that the issue is resolved!For the second option with theNCS_JAVA_VM_OPTIONS flag, you will need to restart NSO (<tt>sudo</tt><tt>/etc/init</tt><tt>.d</tt><tt>/ncs</tt><tt>restart-with-package-reload</tt>) for it to take effect. Sorry for missing this earlier.Please let me know if we can close this ticket.Thanks,Hi Linmao, Yes, The ticket can be closed.Thank you for looking into the issue.Thanks,Dinesh