Urban Transformation Centre
The Urban Transformation Centre (UTC) (Malay: Pusat Transformasi Bandar) is a public amenities centre located at some state capitals and urban areas in Malaysia. The rural counterpart of UTC is Rural Transformation Center(RTC). UTC can be found in the tallest building by state in Malaysia, such as City Plaza Tower in Kedah, KOMTAR Tower in Penang. Overview UTC is one of the efforts and initiatives of the Malaysian government to provide urban communities a centralised location for core government agencies, public amenities and services of private sectors. It is part of the National Blue Ocean Strategy (NBOS) which was introduced to improve the quality of services through strategic partnerships between government agencies and the private sector. National Strategy Unit (NSU) under Ministry of Finance Malaysia (MOF) is tasked to establish and monitor all the UTCs in Malaysia. UTC comprises ten clusters of facilities and services, namely: common governmental services; health services; security services; education, training and employment services; financial services; business and entrepreneurial development services; utility services; youth development services; welfare and community development services; and non-governmental organization (NGO) services. Government Agencies Core government agencies mostly available in all UTCs: Public Amenities Public amenities may vary from one UTC to the other depending on the location and size of the centre:- List of Existing UTCs There are 12 UTCs in Malaysia in Alor Setar, Ipoh, Johor Bahru, Kota Kinabalu, Kuala Lumpur, Kuantan, Kuching, Melaka, Bandar Baru Sentul, Keramat, Miri and Sibu. In 2015, the UTCs collectively served 11.5 million people. The government aims to set up a UTC in each state. UTC Johor The UTC Johor is located at Galleria@Kotaraya, Jalan Trus, Johor Bahru, Johor. It opened to public on 3 July 2014. Government Agencies Specific federal and state government agencies that are available at UTC Johor:- Jabatan Pengangkutan Jalan (JPJ) = renew road tax / license. Johor Bahru City Council (MBJB) Johor Bahru Tengah Municipal Council (MPJBT) Tabung Haji Johor Education Foundation (YPJ) Johor Religious Council (MAIJ) Johor Religious Department (JAIJ) Land and Mineral Office State Government Secretary's Office Syarikat Air Johor (SAJ) UTC Kedah The UTC Kedah is located at Kompleks UTC Kedah, Alor Star, Kedah. It was officiated by the Prime Minister, Datuk Seri Najib Tun Razak on 16 August 2013. The building, formerly known as Kompleks Majlis Bandaraya Alor Setar (MBAS). The centre covers the area of 23,226 sq metres, making it the biggest UTC in the country. UTC Kuala Lumpur The UTC Kuala Lumpur is located at Pudu Sentral, Jalan Tun Tan Cheng Lock, 50550 Kuala Lumpur. It is the second UTC after Melaka, and was officiated by the former Prime Minister, Datuk Seri Najib Tun Razak on 22 September 2012. Government Agencies Specific federal and state government agencies that are available at UTC Kuala Lumpur:- UTC Melaka The UTC Melaka is located at Jalan Hang Tuah, 75300 Melaka. It is the first UTC in Malaysia, and was officiated by the Prime Minister, Datuk Seri Najib Tun Razak on 23 June 2012. Government Agencies Specific