H. whereas the Ombudsman closed 251 enquiries in 2004, of which 247 were enquiries into complaints and four were own-initiative enquiries; whereas 65 cases were settled by the institution or body itself following a complaint to the Ombudsman and 12 friendly solutions were proposed,
H. tā kā 2004. gadā ombuds slēdza 251 izmeklēšanu, no kurām 247 bija saņemto sūdzību izmeklēšanas, un četras izmeklēšanas ombuds uzsāka pēc savas iniciatīvas; tā kā iestādes vai struktūras pašas atrisināja 65 lietas, reaģējot uz ombudam iesniegto sūdzību, un tika piedāvāti 12 mierizlīgumi;