One thing stands out clearly in each year's Ombudsman's report, namely, the consistently high percentage of complaints falling outside his mandate (74.8% in 2004, 75% in 2003, 72% in 2002 and 80% in 1995).
One thing stands out clearly in each year's Ombudsman's report, namely, the consistently high percentage of complaints falling outside his mandate (74.8% in 2004, 75% in 2003, 72% in 2002 and 80% in 1995).