If passengers are required to pay surcharges, they should be informed of the criteria, so that they can apply for a reimbursement of the surcharge if the services actually provided do not meet these criteria (see amendment to Article 15(1) by Michael Cramer).
If passengers are required to pay surcharges, they should be informed of the criteria, so that they can apply for a reimbursement of the surcharge if the services actually provided do not meet these criteria (see amendment to Article 15(1) by Michael Cramer).