At those airports, points of arrival and departure, both inside and outside terminal buildings, have to be designated at which disabled persons or persons with reduced mobility can, with facility, announce their arrival at the airport and request assistance.
Rezervāciju izņēmuma kārtā drīkstēs atteikt tikai īpašu drošības apsvērumu dēļ un gadījumos, kad lidmašīnas vai tās durvju izmērs neļaus personai iekāpt vai viņu pārvadāt.