One of the most serious delays concern one-stop-shops called ' Points of Single Contact' (PSC), foreseen in the Services directive, where any person wishing to provide services in another country could obtain the necessary information: this quintessential tool to facilitate the cross-border service provision has been either poorly or not at all established.
Ziņojums uzsver, ka kontaktpunktus jānodrošina ar nepieciešamajiem finansiālajiem līdzekļiem, lai nodrošinātu pieejamību un kvalitatīvu informāciju.