Such a system could be established by designing a new and self-standing European procedure, which would be available in addition to measures existing under national law, or by harmonising Member States' national rules on the attachment of bank accounts by means of a directive, subject to an impact assessment.
Ikviens Eiropas Savienības pilsonis vai jebkura fiziska persona, kura pastāvīgi dzīvo ES dalībvalstī, vai juridiska persona, kuras juridiskā adrese ir ES dalībvalstī, var iesniegt ombudam sūdzību, izmantojot pastu, faksu vai e-pastu.