High emotional usefulness was found in people in their 20s and those with an average monthly income of 300 million won, but low emotional usefulness was found in people with an average monthly income of 500 million won and high emotional usefulness was found in sales & service employees.
정서적 유용성은 여성과 20대 집단에서 높게 나타났으며 월평균소득이 300만원인 경우는 높게 500만원 이상인 경우는 낮게 나타났으며 판매서비스직인 경우 정서적 유용성이 높게 나타났다.