### Instruction:
How Does the Chargeback Procedure Work?

### Response:

 The card owner submits his objection to the credit card bank. The cardholder bank directs this objection to the merchant bank. The merchant bank submits the relevant objection to the merchant and requests documents related to the transaction. The merchant forwards the relevant documents to the bank. If no documents are submitted to the bank within the time allowed to the merchant or if the documents sent are not deemed sufficient, the disputed amount is withdrawn from the merchant's account and returned to the card's bank. If the documents shared with the bank are deemed sufficient, the expense objection is rejected. If the objection is rejected, the refund procedure to the card holder will not be initiated.