Punjab State Consumer Disputes Redressal Commission is an autonomous, statutory and constitutional institution formed as a quasi judicial body in Punjab under Section 24-B of the Consumer Protection Act, 1986 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting parties during the process of trade. The president of the States Consumer Disputes Redressal Commission is appointed by the state government in consultation with the Chief Justice of state high court.

History and objective

Punjab State Consumer Disputes Redressal Commission was formed to promote and protect the rights of consumers as per the Consumer Protection Act 1986.

Composition

Following shall be the composition of Punjab State Consumer Disputes Redressal Commission:

1. President and

2. Not less than two members and not more than that presribed in State Act.

President will be appointed by state Government in consultation with the Chief Justice of state High Court. The eligibility for president is that he should be serving or served as Judge in any High Court. Members should be of 1. Not less than 35 years of age and 2. recognised university bachelor degree 3. With good ability,integrity and standing and with proficient experience of 10 years and expertise knowledge in subjects of accountancy,law,commerce,economics,industry,administration and public affairs and problem solving ability in same.

Also not more than fifty percent of members of committee should be from judicial background.

Hon'ble Justice Daya Chaudhary is the President of Punjab State Consumer Disputes Redressal Commission.

Levels and jurisdiction

Punjab State Consumer Disputes Redressal Commission was formed for promoting and protecting the rights of consumers through three levels with the below mentioned jurisdiction:

Procedure to file complaints

Punjab State Consumer Disputes Redressal Commission laid down below process of filing and resolving complaints:

Penalties and imprisonment

Investigative agency

Important terms

Following are the important terms in Punjab State Consumer Disputes Redressal Commission:

Challenges

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