Difficult Customers
Mary helped a difficult customer pick out an outfit for her niece. As she wrapped the gift, Mary tucked in a scarf as a kind gesture. A few days later, the customer's niece came to Mary's store. She demanded a refund for everything in the box. Mary saw the scarf she'd added was the only thing missing.
As she wrapped the gift, Mary tucked in a scarf as a kind gesture. Mary saw the scarf she'd added was the only thing missing. Mary helped a difficult customer pick out an outfit for her niece. A few days later, the customer's niece came to Mary's store. She demanded a refund for everything in the box.