A Refund
Kate was upset to be charged for her online TV subscription. She had been charged during her trial. The customer service agent agreed with her assessment. He issued a full refund to her account. She was pleased with the resolution provided.
The customer service agent agreed with her assessment. Kate was upset to be charged for her online TV subscription. He issued a full refund to her account. She had been charged during her trial. She was pleased with the resolution provided.