Technical Support Win
I was at work in technical support when an angry customer called me. He yelled and cursed at me because his internet was not working. I kept my calm and courteously asked him questions about his problem. His internet came on after I asked him to remove a bad phone filter. The customer praised me highly on a survey because he was so happy.
I kept my calm and courteously asked him questions about his problem. His internet came on after I asked him to remove a bad phone filter. He yelled and cursed at me because his internet was not working. I was at work in technical support when an angry customer called me. The customer praised me highly on a survey because he was so happy.