At the time, owner Noll Uloth was trying to save the shop from closure and is reported to have contacted Clapton, his "best client"; within five minutes, Clapton replied with "I can't let this happen".
Ejeren, Noll Uloth, forsøgte på dette tidspunkt at redde butikken fra at lukke, og han havde kontaktet Clapton, sin "bedste kunde", inden for 5 minutter havde Clapton svaret, at "jeg kan ikke lade det sket".