The relationship with JIVE Records worsened when the Backstreet Boys filed a $75–100 million lawsuit against Zomba Music Group (JIVE's parent company), claiming breach of contract.
Forholdet til Jive Records blev forværret, da Backstreet Boys indgav en $ 75-100.000.000 stor erstatningsretssag mod Zomba Music Group (Jive's moderselskab), da Backstreet Boys hævder kontraktbrud.