Strategy management Portfolio management Architecture management Service financial management Workforce and talent management Continual improvement - The operational, day-to-day part of continual improvement along with the strategic view and the improvement of the service value chain.
Strategiemanagement (Strategy management) Portfoliomanagement (Portfolio management) Architekturmanagement (Architecture management) Management der Servicefinanzen (Service financial management) Personal- und Kompetenzenmanagement (Workforce and talent management) Kontinuierliche Verbesserung (Continual improvement) – Das operationale, tägliche Verbesserungsvorgehen in Einklang mit dem strategischen Momentum und der Verbesserung der Servicewertschöpfungskette.