There are two key components of the ITIL 4 framework ITIL service value system (SVS) Four dimensions model ITIL 4 Edition defines as first key component the service value system (SVS).
Die ITIL 4 nennt zwei Schlüsselelemente: ITIL Service-Value-System (SVS) Vier Dimensionenmodell (Four dimensions model) Als erstes Schlüsselelement definiert die ITIL 4 Edition das Service-Value-System (SVS).