Look, listen, probe, ask some hard questions, get out of that very comfortable mode of knowing, walk into curiosity mode, ask more questions, have a little dignity, treat the person you're talking to with rapport.
Shiko, degjo, heto, bej disa pyetje te veshtira, dil pak prej asaj pozites komode te te njohurit, por dil ne ate rrugen e kuriozitetit, bej ende pyetje, ki me shume dinjitet, dhe trajtoje personin me te cilin bisedon me nje raport.