Nurses and practitioners at U.S. healthcare system Kaiser Permanente study the topic of improving the patient experience, and particularly focused on the way that they exchange knowledge and change shift.
Asistentele si internisti de la sistemul de sanatate American Kaiser Permanente au studiat subiectul imbunatatirii experientei pacientilor. Si s-au focusat in mod special pe modul in care schimba informatia si fac schimbul de tura.