If we're taught as leaders to just manage what we can measure, and all we can measure is the tangible in life, we're missing a whole lot of things at the top of the pyramid.
Dacă suntem învăţaţi să acordăm atenţie doar lucrurilor măsurabil, iar tot ceea putem măsura e tangibil, pierdem o mulţime de lucruri de la vârful piramidei.