And it means that people like many of us, who have run organizations, and gone out of our way to try to find the very best people we can, mostly fail to get the best out of them.
Dan ini bermakna, kebanyakan orang seperti kita, yang mengurus organisasi cuba sedaya upaya mencari pekerja yang terbaik, dan kebanyakannya gagal mendapatkan hasil terbaik daripada mereka.