And RASA stands for "Receive," which means pay attention to the person; "Appreciate," making little noises like "hmm," "oh," "OK"; "Summarize" -- the word "so" is very important in communication; and "Ask," ask questions afterwards.
Dalam bahasa inggeris, RASA terdiri daripada "Receive" -- terima -- yang bermaksud berikan tumpuan kepada yang sedang bercakap; "Appreciate" -- hargai -- dengan menyebut "hmm", "oh", "ok", "Summarize" -- ringkaskan -- menyebut "jadi" sangat penting dalam komunikasi; dan "Ask" -- tanya -- sesudah itu, baru bertanya.