And behavior like this from janitors, from technicians, from nurses and, if we're lucky now and then, from doctors, doesn't just make people feel a little better, it actually improves the quality of patient care and enables hospitals to run well.
Kui niimoodi käituvad koristajad, laborandid, õed ja kui meil veab, siis ka arstid, siis ei tee see mitte ainult inimeste tuju paremaks, vaid see parandab ka patsientide hooldamise taset ja paneb haigla hästi toimima.