(Laughter) Obviously, they were surprised by this, so they decided to look into it further, and that's when they found that there was actually a third, smaller utility door usually used to take out the recycling -- (Laughter) and now people were going out that door in order to avoid the volunteers.
(Risas) Obviamente, estaban sorprendidos por esto, así que decidieron estudiarlo más a fondo, Descubrieron que había una tercera  puerta de servicios públicos más pequeña. que se usada para sacar el reciclaje... (Risas) y ahora la gente salía por esa puerta  para evitar a los voluntarios.