His research concluded that people would be satisfied with the judge's rulings, even when the judge ruled against them, if they perceived that they were treated fairly and with dignity and respect.
Исследование показало, что люди будут довольны постановлениями судьи, даже если оно не в их пользу, если почувствуют справедливое к себе отношение, достойное и уважительное.