See, at the time, when voters had questions, they had to either call or visit their office, which meant that Kat and Marie were inevitably answering the same questions over and over again, which is both a superinefficient use of their time, but also created totally unnecessary barriers for voters when that information could just live online.
Antes, quando eleitores tinham dúvidas, eles tinham que ligar ou ir ao escritório eleitoral, o que significava que Kat e Marie inevitavelmente respondiam as mesmas perguntas toda hora, que era tanto um uso ineficiente do tempo delas, como também criava barreiras desnecessárias para os eleitores quando tais informações podiam estar on-line.