(Laughter) Obviously, they were surprised by this, so they decided to look into it further, and that's when they found that there was actually a third, smaller utility door usually used to take out the recycling -- (Laughter) and now people were going out that door in order to avoid the volunteers.
(Risos) Obviamente, eles ficaram surpresos, então decidiram investigar mais, e foi aí que descobriram que havia uma terceira porta utilitária menor geralmente usada pra tirar o lixo reciclado, (Risos) e agora as pessoas saíam por aquela porta para evitar os voluntários.