So our team at the VA went out, we looked at the data, we talked to veterans themselves and we started simple and small, with the two most important services that matter most to them: education benefits and disability benefits.
Assim, nossa equipe no VA examinou os dados, conversamos com os próprios veteranos e começamos simples e pequena, com os dois serviços mais importantes para eles: benefícios educacionais e de invalidez.