The factor that stood out on the floors where help-seeking was common, where it was the norm, was there was just one nurse whose sole job it was to help other nurses on the unit.
Der entscheidende Faktor war, dass dort, wo man oft um Hilfe bat, wo es normal war, da gab es eine Krankenschwester, deren einziger Job es war, ihren Kolleginnen zu helfen.