(Applause) We all know this, and yet, in the checklisted childhood, we absolve our kids of doing the work of chores around the house, and then they end up as young adults in the workplace still waiting for a checklist, but it doesn't exist, and more importantly, lacking the impulse, the instinct to roll up their sleeves and pitch in and look around and wonder, how can I be useful to my colleagues?
(Aplausos) Todos sabemos isto, contudo, na infância programada, dispensamos os nossos filhos de fazerem as tarefas domésticas, e depois eles acabam, enquanto jovens, no local do trabalho à espera de um programa, que não existe. Mais importante ainda, falta-lhes o impulso, o instinto para arregaçarem as mangas e pôr as mãos na massa olhar à roda e pensar:  "Como posso ser útil para os colegas?"