Which means that we are now in a position where we have reduced traffic across this toll cordon with 20 percent, and reduced congestion by enormous numbers, and people aren't even aware that they have changed, and they honestly believe that they have liked this all along.
O que significa que agora estamos numa posição em que reduzimos o trânsito nestes pontos em 20%, e reduzimos imenso o congestionamento , e as pessoas nem sequer se apercebem  de que mudaram e pensam honestamente que sempre gostaram das coisas assim.