We forget that they're a human being with a lifetime of experience that shaped their mind, and we get stuck on that first wave of anger, and the conversation has a very hard time ever moving beyond it.
Esquecemos que somos seres humanos com uma vida inteira de experiências que modelaram a nossa mente, ficamos presos naquela primeira onda de raiva, e a conversa fica difícil  de seguir em frente.