People who were good people, maybe even good employees, but lacked the ability to ask their questions properly and unfortunately, that made her look bad, but the worst, that made the business look even worse than how she was looking.
Des gens qui sont des gens bien, et sans doute de bons employés, mais sans les compétences pour bien poser les questions. Hélas, ça la desservait, et pire, ça donnait une plus mauvaise image de l'entreprise que dans la réalité.