We hired these great, wonderful people, let's give them the mission that's 'delight the customer,' let's give them the tool to do so, and that's these notes -- have at it."
On a engagé des gens talentueux et merveilleux, offrons-leur la mission d'émerveiller le client. » Donnons-en leur les moyens et allez-y, lâchez-vous sur les petits mots !