His research concluded that people would be satisfied with the judge's rulings, even when the judge ruled against them, if they perceived that they were treated fairly and with dignity and respect.
استنتج في بحثه أن الناس سيكونون راضين بحكم القاضي، حتى ولو كان الحكم ضدهم، إذا لمسوا معاملة منصفة وبكرامة وباحترام.