Many of you have already heard a lot of advice on this, things like look the person in the eye, think of interesting topics to discuss in advance, look, nod and smile to show that you're paying attention, repeat back what you just heard or summarize it.
Moitos de vostedes xa oíron moitos consellos sobre isto, cousas como mirar a persoa aos ollos, pensar previamente en  temas interesantes para comentar, mirar, asentir e sorrir para mostrar que estamos poñendo atención, repetir o que acabamos de escoitar ou resumilo.