Describe a time when you received excellent customer service.
I was recently shopping for a new laptop and had a great experience with a customer service representative who answered all of my questions clearly and helped me make the right choice. They were friendly, knowledgeable, and provided excellent customer service.
I recently had an excellent experience with customer service from a local store. I had a small issue with an item I purchased, but the staff member I spoke to was very friendly, and provided excellent customer service. They were understanding of my issue, and provided me with a full refund without any fuss. I left the store feeling very satisfied and impressed with their customer service.