In the real world there seem to be essential differences between shops,#N#tourist offices, city halls, theatres and museums. However, when we try to#N#design virtual environments allowing services, transactions, explorations and#N#communication, are these environments really that different? Doesn't the#N#"virtual" in virtual environments allow us to introduce possibilities for visitors#N#that extend those that are available in each of the mentioned physical#N#environments and that can be become common for each of them? In this paper#N#we survey our research on these issues and our attempt to integrate this research#N#in a virtual environment devoted to the presentation and exploration of theatre#N#information. We try to make clear that the topics we have to deal with do not#N#differ from those that deal with access to commercial environments, museum#N#and educational environments and other service and transaction environments.
['Anton Nijholt']
Virtual Malls for Web Commerce: Observations and Case Study