The creation of Answer Communities around a FAQs Site is proposed to speed up the process of answering questions. Our approach combines long-term and short-term rewards. Long-term rewards are found to boost participation, motivating users to complete FAQs with proper answers faster.
['Araceli Montero Moreno', 'Josep Lluís de la Rosa', 'Boleslaw K. Szymanski', 'José Moisés Barcenas']
Reward System for Completing FAQs