We describe a collaborative project between our research group and a small west-coast business to apply machine learning techniques to a document processing task.  This experience suggests two key points: (1) even as machine learning and artificial intelligence matures, there are many business applications that have not yet exploited these techniques; and (2) academically well-established machine learning techniques have much to offer both in terms of flexibility and economic benefit.
['Scott A. Wallace', 'Bhadresh Patel', 'Landon Kryger', 'Susan Seley']
Machine Learning to Improve a Document Pipeline.