Conceptual modeling is an important basis for developing general purpose systems for information and service management. In this paper, we present concepts for the analysis and design of a system of agents in which agents represent interests of individuals or groups. In particular, we develop a semantic model of agent domain knowledge by introducing analytical concepts for service scheduling which is the envisioned application of our prototypical system ChariTime.
['Ines Münch', 'Gabriela Lindemann von Trzebiatowski']
ChariTime — Concepts of Analysis and Design of an Agent-Oriented System for Appointment Management