Context : In this paper we present an exploratory study on the insights of organizations into the  perceived value  of their software projects. Our study is based on the notion that quantifying and qualifying project size, cost, duration and defects needs to be done in relation with stakeholder satisfaction and perceived value.  Objectives : We expect that bringing  perceived value  into the equation will help in increasing the impact such organizations deliver.  Method : In order to find out whether our approach is practically feasible in an industrial setting, we performed an exploratory study in a Belgian telecom company.  Results : In this study we evaluate 22 software projects that were delivered during one release. Fifty-three (53) key stakeholders provide  stakeholder satisfaction  and  perceived value  measurements in 103 completed surveys.  Conclusions : We conclude that a focus on shortening overall  project duration , and improving communication on intermediate progress improved  stakeholder satisfaction  and  perceived value . Our study does not provide any evidence that steering on costs helped to improve these.
['Hennie Huijgens', 'Arie van Deursen', 'Rini van Solingen']
An exploratory study on the effects of perceived value and stakeholder satisfaction on software projects