In this paper we describe the development of the Interaction Space Theory developed as part of the SANE project. [footnote: EU framework 5 IST project sustainable accommodation for the new economy, IST 2000-25-257]The EU funded project provided an inter-disciplinary context for the study of interactions in the hybrid workplace where physical work environment is enhanced with information and communication technologies (ICT) which enable collaboration with remote partners. We explain how the theoretical approach, empirical work and methodological strategy employed by SANE researchers contribute toward the social intelligence design approach through the development of the methodology for identification of workplace requirements for mobile knowledge workers. In addition, we demonstrate how empirical findings, based upon our theoretical approach, can lead to development of novel methods and techniques for evaluating the impact of new and emerging technologies in the workplace.
['Duska Rosenberg', 'Simon Foley', 'Mirja Lievonen', 'S. Kammas', 'J. Crisp']
Interaction spaces in computer-mediated communication