An analytic hierarchy process (AHP) approach that can be used either for the analysis and comparison of the quality of several telecommunications companies, or for the evaluation of alternate technologies in telecommunications is presented. The method is based on pairwise comparison between several factors that affect the quality of service in a hierarchical structure. Two particular formulations are presented and discussed extensively. >
['Christos Douligeris', 'Ian Pereira']
A telecommunications quality study using the analytic hierarchy process