Each day tens of millions of people parade in and out of our academic and industrial facilities in search of their daily bread. Of these, many find their work challenging and stimulating. Countless others, however, are reduced to vestiges of human spirit by the frustrations of their environment, boredom with lack of responsibility, or misdirection of their talents. Consequently, they approach their assignments with something less than a maximum of enthusiasm.
['Ernst Keller', 'S.D. Bedrosian']
The people problem: computers can help