Introduction. People enjoy sharing information, even when they do not believe it. Thus, misinformation (inaccurate information) and disinformation (deceptive information) diffuse throughout social networks, as misinforming and disinforming are varieties of information behaviour. Social media have made such diffusion easier and faster. Many information behaviour models, however, suggest a normative model of information as true, accurate, complete, despite the ubiquity of misinformation and disinformation. Analysis. Misinformation and disinformation are defined and we show how they extend the concept of information through their informativeness. Table 1 summarizes the features of information, misinformation, and disinformation. Figure 1 illustrates the social diffusion process by which misinforming and disinforming function as types of information behaviour. Conclusion. Misinformation and disinformation are closely linked to information literacy, especially in terms of how they are diffused and shared and how people use both cues to credibility and cues to deception to make judgements. Misinformation and disinformation present both challenges and opportunities for individuals, businesses, and governments. Future work in immersive, 3D virtual worlds takes a naturalistic approach to understand the principal elements of cues to misinformation and disinformation.
['Natascha Karlova', 'Karen E. Fisher']
A social diffusion model of misinformation and disinformation for understanding human information behaviour.