The idea that humans cannot and do not want to be replaced by technology now and in future is followed by the desire for a balanced co-existence between human and technology. Therefore certain approaches to the development of assistance systems are needed based on individual and societal requirements at the same time. In 2014 we organized the first trans-disciplinary conference entitled "technical support systems people really want". Scientists, practitioners and potential users from different disciplines and sectors discussed, what kind of technical assistance people really appreciate and what kind of technical development approaches should therefore be pursued. This Minitrack provides the substantive continuation and at the same time serves as a stopover to the next such conference which takes place in Germany on a biennial basis.
['Tobias Redlich', 'Robert Weidner', 'Bernd Kuhlenkotter']
Introduction to the Human- and Task-Centered Assistance Systems Minitrack