An emergent process is a process whose goal and activities to achieve the goal are unable to be specified in advance but emerge over time as knowledge gained from the activities performed earlier shapes the subsequent goal and activities. Collaborative emergent process management needs functions to support the representation and storage of emergent process instances, process automation and knowledge sharing. Traditional process management systems lack the full functionality of collaborative emergent process management. Our research provides an agent-based collaborative emergent process management system that provides the full functionality needed for managing emergent process instances collaboratively. This paper presents the system including the management model, system architecture, major components, key modules and an application.
['Aizhong Lin', 'Igor Hawryszkiewycz', 'Brian Henderson-Sellers']
An agent-based collaborative emergent process management system