Purpose – This study was designed to investigate the information needs and use of the private construction materials sector in Kuwait.Design/methodology/approach – A structured instrument, expert‐reviewed and pilot‐tested, was used for data collection. A total of 20 companies were surveyed by interviewing a senior official identified by each firm.Findings – These firms mostly used financial, marketing, legal, forecasting, and managerial information. Personnel and statistical information was the least used. The most important sources of information included government agencies, the internet, the Kuwait Chamber of Commerce and Industry (KCCI), and financial service agencies in addition to several informal sources. Information use activity was found to be at a low level.Research limitations/implications – Since the study was limited to private companies that dealt with construction materials, its findings should be used for this sector only.Practical implications – The KCCI, following one of its official rol...
['Mumtaz Anwar', 'Arwa Tuqan']
Information needs and use in the construction materials sector in Kuwait