Thats a unique idea.You should consider the following idea to enhance your idea so that it would impact uniquely: Purpose –  aims to examine the effect of customer knowledge management (CKM) on continuous innovation and firm performance in 35 private banks in Guilan (Iran). CKM emerges as an important and effective system for innovation capability and firm performance. Hover, the role of CKM in innovation and performance is not ll understood. Design/methodology/approach – Data have been collected via questionnaires from managers of private banks in Guilan. Feedback was received from 265 managers in 350 distributed questionnaires, and hypotheses re tested using the structural equation modelling. Findings – The results of this paper indicate that knowledge from customers has a positive impact on both innovation speed and innovation quality as ll as operational and financial performances. Also, our results demonstrate a different effect of knowledge about customer and knowledge for customers on various dimensions of innovation and firm performance. By using customer’s knowledge flows, firms will be awa...
['Nastaran Taherparvar', 'Reza Esmaeilpour', 'mohammad dostar']
I am writing a research paper on a idea Customer knowledge management, innovation capability and business performance: a case study of the banking industry
[{"from": "human", "value": "I am writing a research paper on a idea Customer knowledge management, innovation capability and business performance: a case study of the banking industry"}, {"from": "gpt", "value": "Thats a unique idea.You should consider the following idea to enhance your idea so that it would impact uniquely: Purpose \u2013  aims to examine the effect of customer knowledge management (CKM) on continuous innovation and firm performance in 35 private banks in Guilan (Iran). CKM emerges as an important and effective system for innovation capability and firm performance. Hover, the role of CKM in innovation and performance is not ll understood. Design/methodology/approach \u2013 Data have been collected via questionnaires from managers of private banks in Guilan. Feedback was received from 265 managers in 350 distributed questionnaires, and hypotheses re tested using the structural equation modelling. Findings \u2013 The results of this paper indicate that knowledge from customers has a positive impact on both innovation speed and innovation quality as ll as operational and financial performances. Also, our results demonstrate a different effect of knowledge about customer and knowledge for customers on various dimensions of innovation and firm performance. By using customer\u2019s knowledge flows, firms will be awa..."}]