Thats a unique idea.You should consider the following idea to enhance your idea so that it would impact uniquely: Service design determines the success of a business operation. How to identify customers' needs and design high-quality services are important issues. Persona has been adopted as a tool for identifying needs of individual users for service design. Its focus on individual needs reveals its limitations in failing to capture the interactions among individuals. This study proposes a new user-needs assessment method, named Groupsona, to identify individual customer's social needs of interacting with other members in the group. Groupsonas are group archetypes that represent customers' needs based on the group's perspectives and the interactive behaviors of users in the group. Based on concepts of constructing egocentric network in Social Network Analysis, Groupsona provides a tool for recognizing network patterns and understanding the various ways of group interactions.  applied Groupsona to analyze ight loss group members' needs. The analytical results shod Groupsona can represent and identify the characteristics of customers' needs.
['Jyun-Cheng Wang', 'Cheng-Hsin Chiang', 'Ching-Hui Chang', 'Pei-Wen Chung']
I am writing a research paper on a idea Groupsona: A Method for Discovering the Needs of Social Interaction Embedded Services
[{"from": "human", "value": "I am writing a research paper on a idea Groupsona: A Method for Discovering the Needs of Social Interaction Embedded Services"}, {"from": "gpt", "value": "Thats a unique idea.You should consider the following idea to enhance your idea so that it would impact uniquely: Service design determines the success of a business operation. How to identify customers' needs and design high-quality services are important issues. Persona has been adopted as a tool for identifying needs of individual users for service design. Its focus on individual needs reveals its limitations in failing to capture the interactions among individuals. This study proposes a new user-needs assessment method, named Groupsona, to identify individual customer's social needs of interacting with other members in the group. Groupsonas are group archetypes that represent customers' needs based on the group's perspectives and the interactive behaviors of users in the group. Based on concepts of constructing egocentric network in Social Network Analysis, Groupsona provides a tool for recognizing network patterns and understanding the various ways of group interactions.  applied Groupsona to analyze ight loss group members' needs. The analytical results shod Groupsona can represent and identify the characteristics of customers' needs."}]