Thats a unique idea.You should consider the following idea to enhance your idea so that it would impact uniquely: E-mail is an important component of the e-collaborative environment. This study contributes to the literature by using the American Customer Satisfaction Index (ACSI) framework to model the antecedents and consequences of customer satisfaction with e-mail systems.  employ a survey to gather empirical evidence to test the modified ACSI model for e-mail systems. Additionally,  test whether spam has an influence on a userâ€™s satisfaction with his or her e-mail system. Our results generally support the notion that the ACSI framework can be used to model e-mail user satisfaction, but  do not find statistically significant evidence that spam affects overall user satisfaction with their e-mail system.
['Kevin E. Dow', 'Alexander Serenko', 'Ofir Turel', 'Jeffrey A. Wong']
I am writing a research paper on a idea Antecedents and Consequences of User Satisfaction with E-Mail Systems
[{"from": "human", "value": "I am writing a research paper on a idea Antecedents and Consequences of User Satisfaction with E-Mail Systems"}, {"from": "gpt", "value": "Thats a unique idea.You should consider the following idea to enhance your idea so that it would impact uniquely: E-mail is an important component of the e-collaborative environment. This study contributes to the literature by using the American Customer Satisfaction Index (ACSI) framework to model the antecedents and consequences of customer satisfaction with e-mail systems.  employ a survey to gather empirical evidence to test the modified ACSI model for e-mail systems. Additionally,  test whether spam has an influence on a user\u00e2\u20ac\u2122s satisfaction with his or her e-mail system. Our results generally support the notion that the ACSI framework can be used to model e-mail user satisfaction, but  do not find statistically significant evidence that spam affects overall user satisfaction with their e-mail system."}]