The original picture of the container looks as if it is wave damage, we are not liable for the loss and a claim will have to be made to cargo insurer usually. The burden of proof lay with the c1aimant not A so will not be undertaking a survey unless see it necessary - we do not even know if the cargo is even damaged. The shipper won't be reimbursed for any proven liability if the goods are not accepted and loss is mitigated - see email dated 6th Feb.