Average satisfaction with overall home broadband service was 85%. For BT overall satisfaction stood at 86%, for EE it was 88%, Plusnet 93%, Sky 86%, TalkTalk 78% and Virgin Media 85%. Average satisfaction with reliability of service stood at 83%, with BT at 86%, EE at 87%, Plusnet 85%, Sky 84%, TalkTalk 75%, and Virgin Media 85%. Average satisfaction with speed of service was 82%. BT was at 84%, EE at 85%, Plusnet 82%, Sky 80%, TalkTalk 76%, and Virgin Media 85%.