some directors argue boards can do little to prevent fraud i argue that every director should know enough about finances to raise issues about questionable activities nonprofit fraud robs charities of substantial dollars i hope im asking this question on behalf of the majority of my peers but which school of thought produced the ostrich strategy in regards to responding to customer service and ultimately public relations issues us airways kicks blind man off plane and employs the ostrich strategy to publics outrage i suggest that the simplest way to eliminate spoiling is through the use of one word budget when it is consistently explained that budgeting requires planning and saving youll be able to respond to requests calmly the secret word to avoid spoiling your kids