chennai traditionally most taxi companies in india including newer players like ola and uber charge customers for the return trip as well for both toandfro as they want to make up for the loss if the vehicle returns without picking any passengers from the destination but with better technology startups like droptaxi faretravels zerocabs and onewaycom are bagging customers by charging them only onewayin the case of droptaxi which initially started servicing tirupati trichy chennai routes pilgrimage destinations ensured that there was always a return drop now the company services most of tamil nadu and some parts of karnataka and andhra pradesh i realised the pain point when i had to travel from coimbatore to trichy a route that does not have great railroad connectivity and the cab drivers were charging me double fare for the trip when i argued with the driver he turned around and told me you ensure a return trip for me and i wont charge double that got me thinking and i decided to start droptaxi in 2014 said srinivasan krish ceo droptaxi which has done 42000 trips as on date and is profitable we have about 400 cabs aggregated with us and we are comfortable with that we are not looking at aggressive growth because that would mean we need to give so much more for drivers return trips we have about 28000 repeat customers he added so while paying only oneway can benefit customers how does it benefit drivers well if regular taxis charge rs 9km or rs 18km double fare it would cost rs 5400 to travel a distance of rs 300 km with taxi aggregator startups customers pay rs 12km 40 less than what they would pay otherwise and drivers get rs 12km oneway and rs 24km in total as their return trip is assured but what if sometimes there is no return trip from that destination well say we dropped off tourists at agra and we dont get a return trip immediately but someone pings us from fatehpur the driver doesnt mind the extra kilometers as he will anyway make up for it on the return to delhi says a staff member at delhibased faretravels taxi aggregators also say that the commissions they charge of 810 is much less than the 1622 charged by bigger tech aggregators for customers it is a winwin as it works out a lot cheaper i hired droptaxis services during my daughters wedding i couldnt imagine going to the crowded railway station locating our platform with all our luggage or driving two hours to catch a flight so a cab was the best option and i was charged only about rs 4500 for a trip from chennaibangalore that could have cost rs 9000 normally said padma kumar a customer i travelled with my daughter the groom and my son and the oneway charge was a great save when i travelled earlier to madurai they charged me double she adds