the uks largest independent multichannel home shopping retailer is seeking a variety of part time customer services advisors to join the team in manchester city centre they have been established for over 150 years have a turnover of 690 million operate over catalogues and serve 5 million customers this company has a strong ethos of developing their staff and as a result 100 of their coaches and 57 of team managers have been developed promoted from within customer service advisors are the first line for the companys customers who wish to place an order with them or who may have an enquiry about their products or their purchases they love to give a great service and pride themselves on being engaging efficient and helpful as the uks largest multichannel home shopping retailer the company have a broad range of products and sizes so their customer service advisors are also fully trained to be able to assist the customer with queries relating to sizing and fit as well as helping customers to build outfits and to find matching items they also promote special offers to the customer to enhance their shopping experience if you are customer focussed enjoy working to targets and want part time work we may have the perfect position for you we have a variety of part time shifts available between and 24hrs per week working mornings or afternoonevenings most of the part time shifts do not include any weekend work an ideal customer service advisor will hold the following skills experience in a customerfacing role enjoy the challenge of working to targets and achieving kpis previous contact centre experience is desirable however not essential as full training will be provided the business is built upon their people and the comprehensive training and ongoing support they provide to all their staff which reflects their commitment to your career development in return you will receive a salary of per hour dependant on the role you will also receive 24 days holiday bank holidays uncapped bonus scheme as well as fantastic staff discounts across the companies catalogues a subsidised onsite gym onsite restaurantcafes and numerous social events the first stage of the application process is to apply online candidate source ltd is an advertising agency working on behalf of an employment agency by applying for this position you are giving us permission to pass your cv and covering letter to a third party in relation to this specific vacancy a full copy of our privacy policy can be viewed on our website