kolkata police stations are receiving eight to 12 complaints on an average through the whatsapp service that has just been launched gariahat police station in the south parnasree in southern suburbs taltala and burrabazar police stations in central kolkata and chitpur in the north have each confirmed receiving petty cases on the servicebhowanipore and gariahat police stations where the upwardly mobile reside received 14 and 11 complaints respectively most of them pertaining to loss of documents and mobile phones some were even test messages with complainants trying to find out if it was safe to file their complaint in this mannerat parnasree police station the complaints were more serious one was on a violation of a court order another about a missing twowheeler they were directed to visit the police station and allocated time slot to draw up firsburrabazar police which is assigning a gd number immediately for future reference said that in certain cases where signatures were required the complainant was asked to visit the police station at the appointed hour taltala police station kept publicizing the facilities introduced in the police station area any complaint which is worth a general diary entry is being recorded and the gd number is being sent to the whatsapp user this has substantially decreased the need to visit the police station said an officeran officer at new market police station said that while complainants needed to visit the police station to file the fir in case the complainant was unable to visit cops can be sent to the complainant for verification lalbazar has provided each police station with a smartphone and a dedicated phone number to set up whatsappenabled complaint facility from saturday citizens are able to lodge complaints and gds on whatsapp account of the respective police station they can also send audio messages as evidence or to lodge a gd in addition any photographs which will be used as evidence can also be forwarded on this number all complaints sent over whatsapp will be deemed as filed and cops will visit the scene of crime as required kolkata police stations are receiving eight to 12 complaints on an average through the whatsapp service that has just been launched gariahat police station in the south parnasree in southern suburbs taltala and burrabazar police stations in central kolkata and chitpur in the north have each confirmed receiving petty cases on the servicebhowanipore and gariahat police stations where the upwardly mobile reside received 14 and 11 complaints respectively most of them pertaining to loss of documents and mobile phones some were even test messages with complainants trying to find out if it was safe to file their complaint in this mannerat parnasree police station the complaints were more serious one was on a violation of a court order another about a missing twowheeler they were directed to visit the police station and allocated time slot to draw up firsburrabazar police which is assigning a gd number immediately for future reference said that in