puducherry people can lodge complaints by calling 04132253462 if any liquor shops charge over and above the maximum retail price mrp of liquor products fixed by the government in the union territory of puducherry people can also mail their complaints to puducherryexcisegmailcom said deputy commissioner excise shashvat saurabh saurabh assured that the identity of the complainants would be kept confidential he said the people can refer the price list of liquor products uploaded on the excise departments website for pricerelated clarificationsthe governments action came after widespread complaints that a few liquor shops have been charging their customers over and above the mrp and the applicable special excise duty on liquor bottles a few shops have not been displaying the price list issued by the excise departmentall the liquor shops have already been directed to strictly adhere to the standard operating procedure issued with respect to the sale of liquor the price list has to be displayed by these shops properly for the information of the customers he said saurabh