lucknow while frequent travellers have welcomed surcharge waiver on booking tickets online through irctc they could have done with more relief from the budget especially since the railway fare has increased by over 25 in the past three yearsfor instance a passenger said the service charge on a sleeper ticket is rs 20 and on an ac ticket rs 40 which will now be waived off in comparison in 2014 the fare was hiked by 142 and in 2015 dynamic pricing was introduced which raised the fare further i travel from lucknow to delhi three times a month for business in 2015 the ac iii ticket for delhi including surchage was rs 700 which increased to rs 800 in 2016 tickets cost more in trains with dynamic pricing for me a waiver of rs 40 is little in comparison to the fare hike said sameer abbasi often give a tip of rs 20 while i travel and if railways is waiving an equivalent amount it means nothing if the ministry really wants to change something they should change the system of flexifare because of flexifare last year i got a special ac train ticket worth rs 750 for around rs 5500 said rishu chandra another passengera person who is booking online is capable of buying a ticket worth rs 5000 with hisher card but if i talk about annual saving with rs 40 it means a frequent traveller like me would save rs 5000 annually that amount can buy me another ticket or pay for my mobile bill so i am happy with this initiative of railways said rinkush tandonpassengers said they also wanted some relief in refunding rules on cancellation of tickets at present if one cancels a ticket 48 hours before the journey 25 of the fare is deducted and if it is 12 hours before departure 50 of the charge is deducted there is no refund if cancellation is three hours before the journey