business manager peugeot northampton basic salary ote with uncapped bonus company benefits and company car overview you will see from our website and our recent financial results that we are a rapidly becoming one of the countrys leading automotive retailers we currently operate over franchised outlets throughout england and scotland employing over people and have very strong relationships with the manufacturers we represent we are the 9th largest retail motor group in the uk and will be expanding as we drive our business forward into 2012 we are very well placed in to achieve our growth and performance objectives and are constantly building our capacity to improve the business further we have a clear vision to become recognised as the most progressive motor retailer and our mission statement is to deliver an outstanding customer motoring experience through honesty and trust we are committed to supporting our sales colleagues to achieve our vision and mission through the provision of continuous training coaching and development our competitive advantage lies in the quality of people we employ their ability to drive themselves to achieve targets and their capability to do so while following our defined sales process our strong marketing strategy and stocking practices provide an excellent opportunity for sales colleagues to excel and earn well for performing well in return we set clear targets and expectations and support colleagues fully to achieve them with that in mind we are selective about who we employ and expect that they drive the sales business forward passionately and build trust with all our customers in line with our values our company is successful and growing now is the time to get involved if you possess energy talent attitude character and a passion for achieving excellent csi customer satisfaction results role responsibilities the key responsibilities of this role are as follows customer satisfaction csi to build trust communicate well and exceed customer satisfaction expectations and where there is a manufacturer score to exceed their national average to provide a servicebased experience to customers and make them feel the value of placing their custom with the company maximising opportunities to maximise the opportunity for the sales executives to do business by ensuring they prospect followup and handle phone in walk in and internet enquiries secondface where necessary in line with group policy of noone walks and ensure the team adheres to the active sales process at all times maximising profit through achieving the monthly targets set by your manager for unit sales profit per unit finance penetration and addon products in a professional and honest manner data quality and fsa compliance to ensure all the sales executives accurately and vigorously collect all customer and vehicle data in order to maximise the quality and content of the customer database manage the sales executives diaries in line with group strategy and ensure adherence to the companys fsa obligations at all times what were looking for you must be a driven and motivated yet disciplined