must be able to promote the companies products and services to new and existing customers via outbound telesales calls to identify and maximise profitable sales opportunities achieving agreed targets must also be compliant with company standards and procedures the candidate must be flexible with regards to working hours hours per week contractually worked between 00 am and 00pm mon to fri and there is also the requirement on times to work weekends if the workload is particularly high eg month end responsibilities 1 provide all customers with a professional and efficient service in a professional enthusiastic and knowledgeable manner at all times in order to maintain and develop business relationships 2 review systemsbased records identifying potential customers to call review data to identify opportunities for addon sales contact customers and inform them of insurance and warranty options available to them promoting them professionally and effectively within regulatory guidelines and in accordance with company policies and procedures upon purchase of an insurancewarranty product remodel proposal and undertake relevant sales administration and payment forwarding policy documentation out in an accurate and timely manner in accordance with company policies and procedures utilise fully all systemsbased records maintaining them in an accurate and timely manner ensure that prompt and regular communication is maintained between all internal and external parties when appropriate to ensure seamless and consistent service levels are maintained at all times assist with queries from customers in relation to new or existing agreements identify sales opportunities and promote cf products and services in order to secure new business 8 maintain a comprehensive and uptodate knowledge and understanding of motonovo finance products and service proactively promoting them where appropriate assist in recognising and recommending suitable improvements regarding business development and company procedures to ensure competitiveness through the development of products and services and that the efficiency and effectiveness of the function and company is maintained 1 maintain an uptodate knowledge of regulatory and legislative information related to motonovo finance products and services eg icob fsa rules money laundering data protection etc as advised by line management ensure all money laundering issues are reported appropriately 2 maintain good knowledge and understanding of all relevant policies and procedures relevant to the role being compliant with these policies and procedures at all times 3 assist in the collation of management information as requested by line manager undertake any other reasonable tasks as and when requested by line manager tailor a proposition specific to the needs of the customer negotiation and presentation skills will be paramount to the customer journey work effectively with multiple systems with each customer record sales and reconcile with required documentation 8 meet required tcf standards 9 adhere to ofcom regulations whilst using the dialler system benefits from commencement death in service x annual salary holiday entitlement is 23 days pa plus xmas shopping day and birthday day off 8 bank hols child care vouchers successful candidates must be able