new delhi credit card complaints such as overcharging and issuance of unsolicited cards shot up by a whopping 74 per cent during 200809 said the annual report of the banking ombudsmancomplaints relating to credit cards continue to show an uptrendthe number of complaints pertaining to credit cards rose by 74 per cent during 200809 said the ombudsman which was appointed by the reserve bank to look into complaints of customers against banksthe complaints the report added pertain to issuance of unsolicited credit cards and insurance policies charging of annual fee in spite of being offered as free cards abusive calls and selling loans over phone of the 69117 complaints received during 200809 26 per cent related to credit cards it addedpointing out that credit card userbase has gone up 24 per cent to 170 million during the reporting period the report underlined the need for better service and transparency at the point of sales by banksthe report also said during the year complaints against public private and foreign banks rose by 29 per cent 58 per cent and 91 per cent respectively