lucknow anxious about his fathers gall bladder stone ailment veerpal of shahjahanpur got an unexpected call on wednesday morning how is your father ramdin doing now asked the caller in reply veerpal said better now but the pain still persists wishing the patient best of health the caller said up government is concerned about the health of its people that is why i have calledthe caller was ups deputy chief minister brijesh pathak who also holds the health and medical education portfolio the exercise marked the launch of a novel effort called swastha apka sankalpa sarkar ka to improve patient care services in the state under this pathak will be calling two patients or their attendants each from 10 districts everyday undergoing treatment at government hospitals and medical colleges across the state to find out whether they were getting the promised servicestalking about the campaign the deputy cm said i have been visiting hospitals and facilities to assess the quality of patient care services since i got this responsibility so far i have covered 43 units and the conclusion drawn includes that since up was a huge state covering each place was long and timeconsuming then the health department faces an acute shortage of manpower still they were trying their best and finally there was a need for a faster mechanism to be able to keep an eye on quality the campaign addresses the issuepathak said that the system would be swung into action in case any lapse was found citing the example from one of the 10 calls made on wednesday he said that a patient in etah needed medicines for renal treatment the directorgeneral health dr vedvrat singh was immediately called and directed to provide all the necessary help to the patient he saidpathak said that the doctors and other health staff work very hard despite the constraints and while the majority of patients go back satisfied a few may have to face difficulties the exceptions create a negative image about the systemthe random exercise will help in finding the problem areas while reassuring people about the states commitment towards public interest he stated