client is looking for someone that is selfmotivated with a positive can do attitude will take partresponsibility for ensuring own development by highlighting to manager any development training needs or concerns confident and courteous at all times with good interpersonal skills recognising and accepting of different traits abilities and learning styles amongst colleagues well organised and able to multitask and prioritise effectively to ensure timescales are met and requests for information support are provided within agreed timescales receptive to change and eager to learn new products and technologies adaptable and flexible with respect to shift patterns the need to visit other sites or client premises or to assist in other areas of the business to share skills and resource to meet business needs service desk engineers work in two teams service desk day team monday friday phased including 1 hour for lunch rotating shift teamsupporting a shift leader and technical operations engineers the shift hours are and to equates to hour working week with 1 hour for lunch