paul said gst adding to the woes of higher working capital requirements was also addressed broadly gst on passenger vehicles ranges from 28 50 and the industry has been rooting for policy changes so that the automobile sector can withstand the impact of the taxes being levied one area where dealers need to invest time and money is in doing more in the digital world buying preferences are changing and rs kalsi senior executive director maruti suzuki india drew attention to how 80 of the research is now done online before a customer even walks in to a dealership source ey indiataking his point forward y s guleria senior vp sales and marketing honda motorcycle and scooter india said that online and offline integration is increasingly becoming important many dealers operate business in real time but their financials are offline this is unfortunate we are talking about digital but some of the things we are still keeping behind it has to be far more seamlessa key takeaway was that the slant towards digital could be seen visibly now in every aspect the whole infrastructure part of retail is changing one has to cater not just to inflation but also new digital capabilities and train manpower to address customers of the future summed up batra by neha dewan et online published on sep 17 2018 at 1048 am ist telegram facebook copy link be the first one to comment comment now comments comment now read comment 1 all comments post post find this comment offensive choose your reason below and click on the submit button this will alert our moderators to take actions reasons for reporting foul language defamatory inciting hatred against a certain community out of context spam others report join the community of 2m industry professionals subscribe to our newsletter to get latest insights analysis download etauto app get realtime updates save your favourite articles scan to download app etautoretailforum automobile sector dealers car makers honda motorcycle and scooter india ey india motor vehicles policy changes fada gst homenewsaftermarketa flawed method of calculating auto sales is hitting dealers hard