despite repeated warnings by rbi banks have still not made their atms full secure and skimmingproof thereby exposing you to the risk of fraud so heres what you can do if your card gets skimmed and you lose money in a circular issued yesterday the central bank has pointed out that banks have not taken steps to secure atms running on old software despite being warned about these in april 2017 rbi had confidentially asked banks to upgrade atm software to ensure security but due to the banks slow progress on this the central bank issued another warning yesterday in its latest letter it has asked banks to install antiskimming devices and whitelisting solutions in cash machines by march 2019 else the banks may face supervisory enforcement action click here to read the full story in fact fraudsters with cloned debit cards are conducting their transactions abroad to avoid detection click here to see read the full story as more and more such instances come to light it goes to show that we have to be vigilant with our money and how we transact digitally in july last year rbi had come out with guidelines regarding customer liability in the event of unauthorised ebanking transactions here is a look at what you should do in case of any unauthorised activity in your account however before we get to that here is what rbi has asked banks to do prevent fraud what are atm skimmers atm skimmers are addon devices that fraudsters attach on top of the cash machines card slot these devices have the capability of reading information from the cards magnetic stripe and then store or transmit the information to the fraudster who then clones the card using the information what have banks been asked to dobanks have to install antiskimming devices these devices send out signals that prevent the skimmer from functioning similarly whitelisting solutions allow only trusted applications to work on the atm and block any other applicationthe rbi has also redflagged the slow progress of banks in upgrading machines from the unsupported windows xp operating system the slow progress on the part of banks in addressing these issues has been viewed seriously by the rbi a central bank circular saidnow till the banks get their act together it is up to you to protect your money here is what you can do zero liability of a customertype of fraud if the fraud happens due to the banks negligence the customer obviously is not liable for instance if there is a glitch at the backend of the bank where customer details are compromised or if bank staff disclose these details to third parties then you will not be liable to pay the rbis july 2017 notification states that if a thirdparty breach happens when neither the bank nor the customer is at fault and the customer informs the bank within three working days here too the customer is not liable to pay a thirdparty breach can