an opportunity has arisen for an experienced service manager to manage the service department of our client s passenger car dealership responsibilities set budgets forecasts and kpis for the business ensure all functions within your remit are managed efficiently and profitably report on departmental performance on a monthly basis develop the aftersales business streamline processes where needed increase efficiency and productivity improve csi manage customer complaints raise profile of the business through aftersales marketing hold regular meetings with key workshop and service reception staff identifying and resolving any issues quickly health and safety staffing appointment training development appraisals etcwho we re looking for service manager for an automotive car dealer for at least five years middle east experience preferred arabic speaking an advantage hands on operator we are not looking for an administrative manager kerridge system experience the ability to absorb yourself in the local culture traditions and experience of working within a multinational workforce will be a distinct advantagewhat s on offer highly attractive tax free basic salary annual flight monthly bonus housing allowance and car interested apply online or alternatively call us for a confidential discussion hcp international is a global automotive search consultancy