perfectly situated in the heart of fashionable mayfair the star deluxe room millennium hotel london mayfair with its georgian faade has all the discreet charm and elegance of an exclusive private residence we are passionate about what we do and when guests walk through our doors they are greeted with a warm welcome and service which is gracious yet reserved often unnoticed but never forgotten anticipative effortless consistent and personable no request is ever too big or too small and every employee is empowered to exceed expectations by taking ownership of requests and concerns so that our guests feel valued and look forward to their next visit we currently have a great opportunity to join our team as a meeting and events diary manager reporting to the director of sales this is a fulltime and permanent position this role involves maximizing the revenue and occupancy of all meetings and events function rooms by proactively driving sales through the meeting and events sales team the main duties of the role include being responsible for managing all meeting and events sales executives and staff motivating and training meeting and events staff to ensure their best performance to handle and ensure that the team handles all telephone and written enquiries as to availability for potential meeting or function space within the required timeframe to maximise the occupancy of all meetings and events function rooms whilst maintaining revenue and profit guidelines set to have a constant up to date knowledge as to future monthly activity and highlight to the director of sales potential weaknesses together with recommended strategic action plan to ensure that all bookings in opera are entered in an accurate manner in accordance with their requirements as per standard operating procedures to maintain excellent relationships with all bookers including event organisers party planners conference agents and private hosts to prepare all required provisional revenue forecasts and weeklymonthly statistical information for director of sales and director of meeting and events to conduct show round site visits with prospective clients to ensure that all client correspondence is prioritised and responded to in accordance with standard operating procedures closely monitor accounts revenue and business production and highlight any troughs to the director of sales to ensure that banquet event orders are issued as required and are accurate to ensure that all revenuess are posted and monies are obtained from the client to ensure that all events receive a post event call shift pattern core hoursshifts monday friday 9am 530pm hrs approx however you will be expected to work outside of these hours and additional hours when necessary including weekends and bank holidays subject to business needs the ideal candidate for this position needs to be a strong organized people manager with at least 12 months experience in an applicable assistant meeting and events management role must be well presented with a warm personality and good communication skills strong written and spoken english and a high level of