bangalore the bangalore water supply and sewerage board bwssb which is making a foray in the area of epayment in a big way has been entrusted with initiating the prestigious bangalore one project the project visualises setting up an egovernance portal for multiutility services but it has been gathering dust for the last two years it is born out of an agreement signed between the karnataka government and microsoft during its chief bill gates recent visit to bangalore microsoft is no longer a part of the project now the bwssb has been chosen to spearhead the project since it is the first among the very few civic agencies to have modernised completely and most of its operations are conducted at the click of a button or a mouse administration too is computerised the board offers 24hour bill payment kiosks automated sewage treatment plants with telemetry lanwan spotbilling with handheld computers automated grievance redressal system and geographical information systems among others a senior bwssb official claimed that the bill payment kiosks were formed ahead of andhra pradeshs eseva project and that the kiosks in karnataka are a 24hour facility which can be used for multiutility services such as bescom and bsnl the eseva is not as advanced as bwssbs kiosks the bwssb qualifies to lead the bangalore one project as we have adopted egovernance by leveraging on information technology the senior official of the bwssb told times news network take for instance the cauvery iv stage first phase courtesy scada data such as incoming flow outgoing volume status of pumps control valves of all units are recorded stored and performance monitored real time