panaji on the completion of 100 days in office chief minister pramod sawant on wednesday launched a public grievance portal for timebound redressal of public grievances the facility which is aimed at making the administration more responsive accountable transparent and citizenfriendly provides userfriendly platforms for citizens to lodge their grievances and view the redressal statussawant also announced the setting up of an advanced data analytics cell under the finance departmentthe chief minister said that it had come to notice that data of 88 departments was not being used and that the cell will analyse the data and help the government decide on what expenditure and social welfare schemes to prioritisesawant said that the public grievance portal will be functional round the clock and that the complainant will be informed about the status of his grievance within 48 hourseach department will have a designated public grievance officer pgo who will have to redress grievances within the defined timeline upon exceeding the timeline the grievance will be escalated to higher authorities for necessary actionthe applicant will have a provision whereby he can view the status of his grievance online at any given timealso for nontech savvy citizens a dedicated helpline 9319334335 has been made operational this call center will operate from monday to friday from 930am to 545pm with a lunch break between 1pm and 2pmthe broad category of grievances that will be handled include allegations of corruption malpractices employeerelated harassment atrocities landrelated legalrelated pensionrelated quality of service and schemerelatedspeaking on sustainable development goals sawant said that the state is up to the fourth position from the seventh position i am confident that from the fourth position we will reach the number two ranking he saidthe chief minister said that when the state reached the 24th place on ease of doing business many people criticised the government but now we have reached the 16th position our efforts are to rank among the first five he saidhe also said that land has been identified for setting up of a permanent campus for iitgoa and that the land will be handed over to them soonon completing 100 days he released three books aatma nirbhar bharat swayampurna goa 20 100 days of action and transforming goa double engine growth referring to the statement by opposition that the government should tell about its achievements following 100 days in office sawant said 100 days of action has been released for those people who are trying ignore the governments achievements