our client is the largest provider of mortgages in the uk and as part of the growth of their telephone based service they are seeking to appoint a mortgage co ordinator to provide quality customer service and information on related products and services to new and existing customers from their offices in gloucester the role is a sales role and as such you will be expected to work towards and exceed targets both in sales and customer service a performance related bonus is paid and topperforming advisors can earn up to per quarter in bonus payments subject to your sales performance in addition there is a genuine opportunity to develop a longterm career within the company the successful candidate will be responsible for taking around inbound calls per day from both new and existing customers who wish to talk about either a new or existing mortgage your role will be to provide information to the customer whilst seeking opportunities to inform callers of mortgage home insurance and other related products this is a nonadvice role so no formal mortgage qualifications are required comprehensive initial and ongoing training will be provided ideally you will have telephony experience within a related sales environment at the very least you must be able to demonstrate excellent customer service and sales experience with a demonstrable track record with a targeted sales environment hours of work the call centre operates a shift system and the following are the hours employed presently basic salary starts at around in addition there is a quarterly bonus and a superb flexible benefits package on offer bonus is dependent on your performance the average payment being around the top performers earning around per quarter this is an excellent opportunity to join a large progressive company who can offer a longterm career to the right candidate if you have a track record within telephone based sales the ability to take on board new training and can work to sales targets then please send an up to date cv today hays specialist recruitment limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers by applying for this job you accept the t cs privacy policy and disclaimers which can be found at hayscouk this job was originally posted as wwwtotaljobscomjobseekingmortgagecoordinatorjob