noida you can tell them to run endlessly after dreaded criminals you can even give them 16hour work shifts but if there is something that gives a chill down the spine of noida cops it is registering a complaint in english considering that the satellite township has become a hub of mncs and welleducated residents on an average the police receive three complaints out of five in english it becomes a daunting task for them act on a complaint as they are not familiar with the language given this handicap the complainants are either forced to rewrite their complaint in hindi or approach senior police officers residents also allege that taking advantage of the situation cases are diluted at times by the policemen in 1995 11000 urdu translators were recruited in uttar pradesh so that every complaint in that language could be translated into hindi however even though english has become the most common language of communication not a single english translator has been recruited currently the noida police have five urdu translators but a complaint in urdu is received rarely the city top cops admitted that sometimes such a problem crops up ssp gautambudh nagar sn singh aggress that cops shouls have a sound knowledge of english we will take appropriate action to settle the issue soon singh said police stations located in sectors 20 24 39 and 58 receive maximum complaints in english as most of mncs highprofile markets and malls fall in these areas apart from mncs and corporate houses running in noida retired ias ips and army personnel also live in the city and usually use english for correspondence during the commonwealth games officials had stated that they would educate their policemen however nothing much was done in this regard its quite common for noida policemen to refuse lodging a complaint written in english they avoid receiving it as they do not understand the language well recently i registered a complaint with sector 20 police station against encroachment outside my residence the policemen tried to avoid the matter altogether i then approached the ssp and other senior police officers after which my complaiont was registered said commodore lokesh batra an rti activist the police are supposed to be proactive to win the confidence of public even the top cops know that english is widely used in noida however no steps have been taken as yet to sort out the issue batra said some local people beat my pets outside my residence in sector 39 when i approached the policemen deployed at sector 39 police station they refused to receive the complaint as it was written in english the case got diluted when it rewritten in hindi said a senior citizen a resident of sector 39