longhurst havelok homes limited registered residential care homes job description support worker dementia care reporting to senior support worker our mission longhurst and havelok homes support people to lead fuller lives by providing homes care and support that focus on the specific needs of individuals we are fully committed to promoting equality diversity and service user awareness longhurst and havelok homes places excellence in customer service care and support as its core value this requires effective teamwork across all staff groups within the organisation as an employee you will be expected to contribute to the delivery of customerfocused services and uphold the values of the organisation in all areas of your work context and purpose of the post the support worker will work as a member of a team that provides support to people living with dementia which is tailored to their individual needs through direct support provided within a defined and agreed support plan this will enable people to live as fulfilling a life as possible within the unit which enhances their emotional and physical wellbeing and maintains their levels of skill to ensure their days are filled with meaningful and enjoyable activities that play a vital role in providing an excellent quality of life all duties must be carried out in accordance with the service users support plan and in accordance with the organisations values and policies and procedures the support worker is responsible for working with the rest of the team to ensure the residents are cared for and assisted to take part in meaningful activities through out the day and to ensure the emotional and physical needs of the residents are met in accordance with their care plan they need to have a proven track record of working with people with dementia and other complex needs the post holder is required to promote the physical emotional and intellectual wellbeing and rights of the service user providing support guidance and assistance as detailed within the care plan ensure service users are enabled to maximise and enhance their daily living skills preventing further deterioration of current skills and abilities develop relationships with service users ensuring that their emotional needs are understood acknowledged and met ensure service users are supported with all aspects of day to day living including food preparation gardening washing dressing and eating as they would do in their own homes ensure service users are enabled and supported to maintain relationships with friends and family wear their heart on their sleeve essential values and skills an ability to understand what motivates different service users and adapt your approach and behaviour to suit their needs not yours 2 to understand and respect the service users privacy dignity and confidentiality at all times to maintain a safe working environment that ensures the service users remain safe whilst they take part in all activities an ability to put the service users needs above the routines of the unit build effective relationships with service