our client based in belfast requires a danish speaking payments support advisor ecommerce salary per year relocation start date january 2013 excellent opportunity to join this expanding team and work on behalf of one of the leading companies in the world responsbilities high level of professionalism and customer service skills responsible for resolving customer queries via email and telephone maintain and promote a positive attitude whilst meeting productivity goals essential requirements fluency in written and spoken english danish customer focus candidates must have at least 6 months customer service experience specialist expertise proficiency with ms office internet strong working knowledge of pc based internet and software applications the ability to learn and adapt to new software technologies responsibility for results ability to work in a customer focused targetdriven environment and experience in communication with external customers email phone working with others demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale proven problem solving skills and experience in delivering practical solutions effective communication conveys information concisely and effectively excellent communication skills both verbal and written problem solving demonstrated initiative and a well developed sense of urgency and follow through planning organising ability to multitask plan and organize must have passed probation in current role recruitment direct is acting as a recruitment agency