founders most hometrial offers are free for now whether they will continue to be so remains to be seen home trials add to cost but so do returns a study by logistics firm gati has found that one out of four products sold online in india is returned in mature markets this figure is 33 going up to 50 for some etailers if home trials reduce returns significantly it could be a huge winwin for etailers and customers by shilpa phadnis anshul dhamija tnn published on may 12 2014 at 1208 pm ist telegram facebook copy link be the first one to comment comment now comments comment now read comment 1 all comments post post find this comment offensive choose your reason below and click on the submit button this will alert our moderators to take actions reasons for reporting foul language defamatory inciting hatred against a certain community out of context spam others report join the community of 2m industry professionals subscribe to our newsletter to get latest insights analysis download etretail app get realtime updates save your favourite articles scan to download app online shopping shoumyan biswas virtual trial rooms homenewsonline shopping makes your home trial room