this position is part of the global payment and fraud team this is the business team responsible for global payment and fraud strategy and execution at starbucks millions of times a day customers interact with starbucks payment systems across physical and digital platforms and customers expect to securely and seamlessly interact with starbucks payment systems your role is to create tools and perform analytics that provide actionable insights that enable ongoing business optimization and innovation for starbucks fraud and payment youll be deeply embedded in the business where the output of your efforts will immediately improve starbucks youll help starbucks figure out how we can make sure that were always reliable for our customers in an ever more complex environment youll build powerful new selfservice tools to make it faster and easier to for your internal customers to act finally youll build tools that make it possible for us to find and fix problems quickly and efficiently we are a fastpaced environment using agile methodology and tailoring our designs and implementation to the maturity of the business currently we code in both oracle plsql and microsoft bi platforms sql serverazure and utilize tableau as a visualization layer this is always subject to change as new technologies emerge our supportive team culture encourages innovation and we expect developers and management alike to take a high level of ownership for the product vision technical architecture and project delivery responsibilities develop a solid understanding of all the transaction management systems starbucks utilizes to manage our global business including our digital stored value card program digital payments as well as our physical point of sale this role will need to understand the end to end financial and workflow systemsprocesses backend logging structure and the impacts onrelationship to the operational effectiveness and efficiency of the organizations work with crossfunctional teams of product owners operators data scientists and technical source system teams to understand data as well as business performance drivers and architect data visualization tools to enable continuous improvement create reporting artifacts tailored to varying customers from executive to operator raise the analytics bar by acting as a subject matter expert to business and technical teammates and enable selfservice analytics work through the entire software development life cycle with little supervision responsible for calibration efforts and testing of tools to insure highest levels of accuracy and dependability along with documentation and user training in support of selfservice analytics work with teammates to evaluate reporting requests assess feasibility develop prototypes and implement a productiondelivery plan in conjunction with starbucks technology as required utilize troubleshooting and advanced problemsolving skills to provide advanced support to systems developed by others utilize a variety of technologies including sql server oracle azure aws or other as needed facilitate changes into production environment through appropriate teams via established change management processes participate in largescale starbucks international system implementations requiring fraud or payment capabilities and integration with our global data architecture supporting fraud and payments develop adhoc bi solutions as needed to solve