hyderabad ibm on monday said it has set up a new facility to offer clients business process operations bpo consulting from ibm consulting in hyderabad the new facility will be focused on business process operations across several domains such as finance accounts procurement supply chain human resources recruiting and industry specific processes including risk compliancethe facility is aimed at helping clients achieve their digital transformation goals leveraging talent and ibms capabilities in process reengineering data and technology it saidibm said its business process operations delivers a unified user experience and business value for organisations with use of agile methodologies advanced process mining and intelligent workflows powered by hybrid cloud and artificial intelligence aiin finance organisations for instance it provides insights for core functionalities such as working capital optimisation spend leakage reduced errorsexceptions and othersthe new facility which is designed with an open and agile theme will also have dedicated workspaces to collaborate with clients via the ibm garage a collaborative approach to fasttrack innovation and drive meaningful lasting transformation it addedthe facility will also serve an additional function of enabling resiliency for ibm consulting by acting as backup site for business process operations centres in chennai and bengaluruthe onsite team will also collaborate with ibm india software labs in hyderabad to bring in ai and platform offerings to reimagine intelligent workflows in client operations currently the india footprint of ibm consultings business process operations covers bengaluru gurugram noida chennai pune mysuru and mumbaicommenting on the development tony menezes global managing partner business process operations ibm consulting said ibm consulting is committed to helping clients leverage hybrid cloud and ai capabilities to accelerate digital transformation across their organization we will combine our deep industry domain expertise with worldclass skills and diversity of talent of telangana as we witness significant growth in our business process operations portfolio globallysachin varma senior partner ibm consulting asiapacific said the expansion to hyderabad is a key component of our growth plans in india our aim is to not just transform our clients critical business functions with local talent but also to drive skills development and enhance employability in the market