kochi consumer disputes redressal commissions commonly known as consumer forums can consider complaints against doctors and hospitals the high court has held the ruling by justice n nagaresh on february 10 was while dismissing a petition filed by doctor vijil and five other doctors of kannur challenging orders issued by district and state consumer disputes redressal commissions as without jurisdiction and hence illegalconsumer protection act 2019 had specified the services against which the commissions can consider complaints of under section 242 the doctors had contended that medical service or practice is not included in the illustrations in the inclusive definition of the term service under section 242referring to the definition of services under section 242 the high court held in the judgment a reading of the inclusive part in section 242 would show that the parliament intended to specifically underline that certain services like banking financing insurance transport etc which are in the nature of public utility services would come within the purview of services the definition is inclusive and not exhaustive therefore all services which are made available to potential users would fall under section 242 except those services rendered free of charge or under a contract of person service