an opportunity has arisen for a friendly confident person with housing advocacy or welfare experience to join our housing advice and homelessness service a service intent on delivering high quality housing assistance and advice to the people of south holland you would be joining us at an exciting time as we develop proactive and innovative solutions to reduce homelessness and meet the housing needs of the people of south holland the key tasks of the role include giving housing advice to customers in housing difficulty working creatively to prevent homelessness and solve complex housing issues helping customers to find accommodation and finding alternatives to temporary accommodation working with and developing relationships with key partner agencies in order to prevent homelessness assessing homelessness applications in addition to carrying a caseload of customers that are experiencing housing difficulties you will also lead on several projects related to addressing the housing needs of specific groups of households you will have a positive attitude capacity for hard work team spirit and a commitment to high standards of public service your experience will have given you the capacity to communicate effectively with people experiencing stressful situations with tact and discretion you will have good organisational and administrative skills with qualifications to alevel or equivalent standard and be able understand and convey complex information download further details and an application form from if you would like an info rmal chat after reading the job info rmation contact matthew hogan on closing date th feb 2013 noon interview date th feb 2013