pune the recent announcement that the pune airport would be closed for two weeks has thrown a spanner in the works for many travellers and agents the twoweek closure is scheduled to facilitate the ongoing recarpeting of the airports runway many people who booked flight tickets from pune during this window claimed airlines were not responding to their queries kothrud amol kapse who spent rs18000 on flight tickets and rs20000 on a twoday hotel stay from may 1 in delhi for his family said the airline was not being communicative i have been trying to contact them since sunday evening but got no concrete response in fact they insist all their flights are operational which makes no sense a frustrated kapse saidhundreds of other flyers and many travel agents who are fielding calls and dealing with mass rescheduling and trip cancellations are similarly angry and confusednilesh bhansali director of the travel agents association of pune taap said the closure scheduled till may 9 could not have come at a worse time april and may are peak travel months our business is just starting to get back on track after a disastrous 2020 bhansali saidhe said the number of people who made plans to go to delhi or kashmir on a summer vacation was higher this year as many did not travel last year due to the pandemic bhansali said that there was no clarity on what would happen after may 9 either many travel portals and airlines websites are still accepting bookings during this window as well as showing night flights even though the airport is shut from 8pm to 8am he added only indigo commented all indigo passengers have been notified we would either provide a refund or take them to the nearest destination in case of cancellations an indigo spokesperson told toi many airlines social media feed was full of queries and complaints i have booked seven tickets from pune to coimbatore 6e6877 and pune airport is closed from april 26 to may 9 indigo customer care number is not responding nor did we received sic any mail for refund sidhant k tweetedkunal koul another flyer was miffed with goair what exactly you are doing by keeping customers money when pune airport has already informed that airport will be closed your customer care doesnt even know he stated