office staff ticketing staff tour managers crs executives essentials for frontline executives and back office staff basic graduation with a diploma in travel and tourism or iata qualificationfrontline executives reservation staff are the ones to interact with clients therefore a pleasing and smart personality is necessarythough initially there might seem to be an imbalance in compensation scales with remuneration for the back office staff higher while the front office staff is putting in all the hard work in the long run the increase in remuneration and promotions are more and far closer for the front office executive than for the back officefor ticketing staff a graduate in executive managerial level or postgraduate level or mba with solid experience in travel and tourism is necessary while graduation with 10 to 15 years in travel tourism industry is essential for tour managersthere are different computer reservation systems used by tour operatorscrs executives promote the software to these operatorsgraduation with experience in travel and tourism industry is essential for this position career opportunity available with airlines domestic and international such as air india indian airlines jet airways air sahara british airways cathay pacific singapore airlines etc on the ground staff or inflight as traffic assistants reservation and counter staff airhostess and flight pursers sales and marketing staff and customer services call centre executivesessentials a course in travel and tourism or a qualification in hotel managementwith many airlines opening up call centres a graduate with excellent communication skills can get placed here career opportunity in the hotel industry as operations front office house keeping food and beverages accounting engineering maintenance sales public relations and security etc essentials one can enter directly or through a course in hotel managementmany hotels also offer overseas training opportunities study options in mumbai a 212 years diploma in travel and tourism can be done through the mumbai universityor one can do a six monthsiata course through correspondence from montreal canada or through institutes like ihctm iitc india international trade centre iafd international air fare desktrade wings institute of management etcor one can do a bachelor in tourism studies through the distance education department at ignou new delhi hotel management can be done through institutes like ihctm institute of hotel management catering technology and applied nutrition dadar ak hafizka institute of hotel management and catering technology bv bharti vidyapeeths institute of hotel management and catering technology pune to name just a few