hyderabad complaints on misuse of water tankers by drivers have been reduced drastically since the hyderabad metropolitan water supply and sewerage board hmwssb implemented the automatic vehicle tracking system avts device system in the citythe water board is currently supplying water through nearly 600 tankers on payment and for free to its customerswater board authorities however noticed that though the tankers filled water from the stations many were found not delivering water to its customers who booked through metro customer care mccit was becoming a tough task for officials to track every tanker manually taking this to their advantage the drivers were misusing tankers and delivering it to commercial establishments who dont book themmany customers who are missed out registered complaints with the water board saying despite booking tankers water was not deliveredin order to track the tan kers we have introduced avts device by using global positioning system gps technology we have fixed this avts device to all tankers we can track tanker movement through gps technology and the avts device sends alerts on the location of the vehicles to the server right from filling station to delivery point according to an senior hmwssb officialall the trips including paid and free trips are tracked id and free trips are tracked and centrally monitored through a web application automatic vehicle tracking system due to introducing of avts manual intervention from filling station to delivery has been totally avoided we can track the vehicle on computer along with time spelling out when the tanker filled water at filling station and delivered to the customer the water board has nearly 70 filling station at different locations he said now due to use of latest technology the complaints on misusing tankers have come down in fact customers who really need the tankers are getting them promptly there is a huge demand for tankers during summer and the water board deliver hem based on early bookings and on priority basis by march end we completed 4000 trips per day against 6000 trips last year said the official