pune citizens commuting on the state highways maintained by the public works department pwd will be able to register pothole complaints using the departments mobile app from may 10the mobile app will enable citizens to post photos with geographical location officials have also been directed to attend to these complaints within three working days or face action said a senior pwd officialwhile some local bodies had initiated such a system this will be the firstofitskind initiative for the 105lakh kilometre highway network added officials state coordinator and pwd chief engineer pune division atul chavan told toi that the pothole complaint redressal system pcrs will not only track the geographical location but also assign an engineer to look into the work and ensure that the complaint is addressed he said recently a review of roads by pwd minister ravindra chavan revealed that nearly 45 of thoroughfares needed repairsthe pwd engineers have been directed to be on alert as potholes emerge on roads during the monsoon potholed roads have to repaired immediately using quickfix methods said chavana junior engineer is expected to visit the site and carry out repairs within three days once a citizen uploads the photo on the app then the junior engineer will take a photograph of the repaired site and send it to the deputy engineer the deputy engineer will verify the same and submit compliance to the citizen so the total response time will be maximum four days said a pwd officialmost state highways are in a bad state owing to delayed repairs or use of poor material the pwd department has recently been allocated funds to repair almost 42000 km of road networkcitizens who regularly travel on highways are however sceptical about the repair work during the monsoon it will be difficult to carry out repair work during the monsoon the pwd should use good materials to repair the roads after identifying the damaged spots said shekar rao an entrepreneur and a frequent traveller