adecco are pleased to be working alongside our client who are a well respected finance company based towards the gyle they are looking for customer service advisors to join their team they are looking for candidates to have experience within a customer facing role customer service experience is essential start date for the vacancy ideally is 2013 and they are looking to interview as early as possible skills required knowledge of pensions and annuities would be an advantage although not essential excellent communications skills both verbal and written required excellent attention to detail including record keeping excellent organisation skills and proven ability to work to regulatory deadlines proven track record of delivering high standards of customer care responsibilities treat each customer as an individual tailoring your approach and language to meet their needs ensure an excellent service is provided to all of our customers both verbally and in writing ensure promised remedial action or reviews of procedures are conducted within the agreed timescales successful candidates will be subject to credit checkadecco is acting as an employment agency in relation to this vacancy