new delhi when exporter pavan kumar aggarwal checked his bank account in noida last week he was in for a shock a whopping rs 166 crore was missing he claims whats more the money he alleged had been siphoned off to accounts in other banks through netbanking the transactions had taken place over a period of five daysaggarwals case got highlighted because of the large sum of money involved but according to the delhi police the case is not an isolated one and every year around 200 complaints are received and the figure is rising though few cases are actually registeredin delhi three cases of netbanking fraud were registered till september this year and a fourth one was filed on monday vivek bhatia filed a complaint with the police that an amount of rs 5 lakh had been siphoned off from two different accounts of a leading bank i have two accounts with my bank and on october 10 and 11 money was transferred into other accounts through netbanking he saidmost of the cases involve an amount less than rs 1 lakh which are not investigated by the economic offences wing and are instead referred to the local police who are not equipped to handle such cases a fact disputed by senior officials the local police is well equipped to handle such cases we provide them technical knowledge and assistance is also given when it comes to cyber investigation more officers of various ranks are being imparted cyber education to handle such cases at the police station level said an officeraccording to the police most of the frauds take place due to the carelessness of the customer banks should urgently impart awareness among customer about internet banking we have been advising banks to take various measures to make their system more safe and secure and at the same time educate customers said additional commissioner of police eow sbk singhsingh added that customers needed to be very careful while carrying out online transactions under no circumstances should they give out personal or official information to anyone claiming to represent a bank in order to avoid phishing scams the banks also need to upgrade their system to tackle phishing attacks and hackingone of the more prominent cases of phishing involved six bank accounts from where money was withdrawn by two persons including a nigerian national in august this year the two were later arrested by the delhi police the phishing site of axis bank was created somewhere in nigeria in collusion with another nigerian identified as kenneth 32 in india he came to india on a student visa said policekenneth roped in one arun kumar who had an account at the banks tughlaq road branch the nigerian used to buy grocery from kumars shop and told him that if kumar provided him with his bank account number he would immediately pay off his pending grocery bills and give some extra money as well as soon as kumar parted with his details someone