ahmedabad a consumer court has ordered the online shopping website flipkart to refund money and pay compensation of rs 5000 to a customer who did not receive his money back after he returned articles he had bought onlinea resident of thaltej vijaysingh bafna had bought two trousers and a bag by placing his order on flipkart in 2017 all three articles were delivered to his home and he paid cash on delivery but he did not find the articles proper and returned them he was told by the company that his rs 3473 would be deposited in his bank account within three days but it did not happen despite his repeated reminders for the refundbafna approached the consumer dispute redressal forum ahmedabad district rural where flipkart pvt ltd claimed that it was just an online platform and being a third party it was not the companys liability to refund the amount the court said that the defence put up by the online shopping website cannot be accepted