mumbai aviva life insurance today announced a tieup with suvidhaa a leading services commerce scommerce player in india to launch its new payment renewal service across 500 cities and 10000 touchpointsthis service will provide aviva customers a hasslefree option to walk into any suvidhaa outlet provide some basic information for verification and pay the renewal premium a press release issued here statedaviva life insurances director operations business excellence snehil gambhir said we always put our customers at the heart of our business this new service will not only add to our services ecosystem and provide additional convenience to our customers for premium payments it will also boost our persistencycustomers will be given a receipt of their premium paid at the outlet it will provide them a secure transaction platform along with 24x7 call centre assistance from suvidhaa the release saidsuvidhaa infoserves founder managing director ceo paresh rajde said we are delighted to have one of the leading private insurance players aviva life insurance into our insurance basket and eager to serve their customers in their neighbourhoodthrough this tieup aviva india will increase its customer touchpoints via a panindia outlet presence and will expand its alternate channel penetration for renewals apart from aviva branches and various other alternativesin addition to the suvidhaa outlets aviva customers can continue to choose to pay premiums through their credit card online bank transfers ecs facilities skypak dropboxes and at aviva branches the release saidaviva life insurance is a joint venture between the dabur group and aviva group in a 7426 stakeholding ratio