deputy manager bracknell up to k basic ote plus additional uncapped bonus potential we are one of the leading entertainment organisations in the uk our brands hollywood bowl and amf bowling are household names and are some of the biggest and most successful family entertainment centres in the uk 2013 is a really exciting time to join our business not only are we trading well in a challenging marketplace but we have and are continuing to invest significantly in our people our products and our centres whilst identifying further opportunities for expansion most significantly the current team member engagement survey is very positive highlighting the genuine focus on career development and reward and recognition initiatives the company is at the forefront of innovation making this a fantastic career opportunity within a fast paced and ever changing leisure business we are now looking to appoint an inspirational individual with management experience to take on the role of deputy manager you will be the second in command for the day to day running of the family entertainment centre with the position carrying a major focus on ensuring that the operational brand standards and service delivery across all areas of the centre including the reception bowling lanes bar diner and amusements meet and exceed the standards our customers demand as deputy manager you will be hands on within the centre and it is essential that you have the capability and experience to lead and drive the teams operational performance across health and safety cleaning maintenance and food hygiene whilst also having responsibility for ensuring the processes and systems for cash handling are rigorously enforced you will work with the general manager and the head office support team to ensure that the team meet and exceed their revenue targets and gp s for both bar and diner sales and that marketing campaigns and localised promotions are effectively delivered to hit income targets for casual bowling league income and increasing opportunities to significantly drive revenue through children s parties and to drive secondary spend and repeat business wherever possible we are looking for candidates who enjoy the responsibility for being the key contact for customer enquiries and feedback and we are looking for an individual who is solutions orientated and who the presence and skills to successfully resolve issues in person and on the phone you will be responsible for line managing a team of direct reports including supervisors and team members providing them with clear directions and set objectives and ensuring that their ongoing training and development is consistently delivered we are keen to talk to candidates with significant supervisory experience working within a branded leisure or hospitality business which ideally encompasses both proactive sales and a significant food and beverage offering the position will involve working to a shift pattern that will include working evenings and weekends there are well developed and structured plans in place to develop your career into a general management position and the company has an outstanding track