noida a tweet or a facebook post tagging noida authority can soon get your complaint resolved noida authority has issued a tender to hire a social media agency to manage its profiles on facebook twitter instagram youtube linkedin etc and also address peoples complaints received through digital platformsthe social media team will comprise a team leader client serving coordinator content writer both english and hindi video designer graphic designer and support staff of these four persons can work from the noida authority office while two others can work from remote locationsa noida authority official said that the aim is to spread the word on development work carried out by the noida authority noida authority has been doing a lot of development work and we want to share this with the digitally connected residents the second aim is also to get peoples feedback comments and complaints in realtime and get them addressed the official saidthe newly appointed agency will be responsible for a complete takeover of authoritys existing social media pages it may be required to create new channels and accounts in collaboration with respective divisions and manage them the agency will be responsible for creation of aesthetic and meaningful content in the form of digital slides graphs charts presentations editing of videoaudio clips etc from the raw inputs received from various sources the tender document stated the team will post a minimum of 10 facebook posts a week 20 tweets a week two linkedin posts a month four 6second nonskippable animated videos per month on youtube five posts per week on instagram etc besides this the agency will also plan and execute a key influencer programme engaging top 100 influencers in the fields relevant to the work conducted by the authority the agency will be hired for three years