surat trying to get a refund for an undelivered book that she had ordered from an ecommerce platform proved costly for a music teacher as cyber crooks duped her of rs 176 lakh bhavna rana 33 a resident of mahidharpura area on october 25 ordered a book from amazon for her daughter studying in class 2 as the book costing rs 578 was not delivered rana on november 8 dialled a customer care number she got through google searcha person who identified himself as a customer care executive assured rana of a refund and asked her to open an online link sent by him rana opened the link and following the instructions of the fraudster entered details regarding her google pay accountshe also shared an otp with the cyber crook soon after she received a sms about deduction of rs 176750 from her husbands bank account which was linked to her google pay account rana initially filed a complaint with mahidharpura police station on wednesday tnn