location braemar employer worldwide hotel and vacation group job description the primary responsibilities of the resort administration manager are to ensure that all arriving guests have been fully communicated with prior to arrival that their details have been correctly entered into voice and that upon arrival they are greeted to hilton grand vacations brand standards delivering consistently and to a high standard on this assists to enhance the guests holiday experience and benefits all hilton colleagues in being able to deliver the same high standards for their spheres of responsibility a secondary role is overseeing the rental reservations service that operates from the office this covers three scottish resorts and is a vital source of revenue for the business a key element of this role is to promote activities and events that are available to arriving guests by way of the advance communications and to assist in facilitate bookings this will involve a close liaison with the resort liaison officer commitment and dedication to our culture is an expected behaviour to be displayed towards our guests and team members at all times who we re looking for minimum of three years experience in a similar role ideally in a four star environment you will have excellent communication skills which are essential to spread best practice report on progress and develop your team candidates with different lengths of experience in the industry who can demonstrate they have the required experience are also invited knowledge of a pms would be advantageous although training can be given previous rooms management experience in a multi faceted four star hotel or resort is essential this large resort which will have lodges and suites when it reopens in june 2013 with its gold crown status this property needs somebody who knows the business inside out and can manager their team to maintain the required international standard about our client part of a worldwide hotel group offering an excellent opportunity for career development what s on offer salary details k plus fantastic staff benefits aston recruitment offers the services of an employment agency for permanent work and an employment business for temporary work aston recruitment is acting as an employment agency in relation to this vacancy all candidates registering with aston recruitment will need to provide proof of identity eligibility to work in uk and any relevant qualifications and references