bangalore booking of tatkal tickets under the new railway guidelines kicked off on tuesday but chaos prevailed at the reservation counters at the city and cantonment stations people seemed to be clueless about the 8 am timing being deferred by two hours and ended up flocking the counters at the crack of dawn earlier tatkal reservations used to open at 8am for trains leaving the next day though technically they remained open through the day the tickets used to get over in a jiffy the railways had introduced a slew of measures amid increasing complaints about misuse of the tatkal scheme under the new system tatkal tickets will be sold between 10am and 12 noon tokens will be issued at the entrance between 10 am and 11 am for people to queue up before the counters besides all counters will issue only tatkal tickets between 10 am and 1030 am there will be no general booking during these 30 minutes an official release from the south western railway has also banned agents of the indian railway catering and tourism corporation irctc rail travellers agents rta and rail travellers service agents rtsa from booking tatkal tickets during these two hours though the railways had given adequate publicity in the media about the new system railway ticket seekers seemed to be completely in the dark i learnt about the changes when the railway cops asked for formation of a separate tatkal queue at 10am but the inconvenience is that there is no general ticket sale from 10 am to 1030 am said james aimal resident of bangalore it was a hasslefree experience for those who knew of the new guidelines i came at 1010am as i knew about the changes i am happy that the wait time has reduced said mukesh purohit resident of mumbai he said the scene was better in bangalore than in mumbai railway officials will monitor the situation i came to the station very early as i didnt know about the new timings not many hassles under the new system no touts were allowed everyone had to show their id cards to be allowed inside said manjeshwara babu new guidelines tatkal tickets sale 10am to 12 noon issuance of tokens 10am to 11am no general booking counters will issue only tatkal tickets 10am to 1030am carry id proofs no agents will be allowed inside reservation offices watch tv on trains soon you can watch tv while travelling to chennai or hubli south western railway has launched infotainment via transit television system in bangalorechennai shatabdi express on tuesday this will be simultaneously launched in bangalorechennai lalbagh express and bangalore cityhubli jan shatabdi express each coach will have two television sets in the centre facing either ways for people to see railway information advertisements and infotainment related to kids health news movie clips and celebrity interviews the main objective is to keep people entertained and give them a good travel experience said kh muniyappa minister of state of railways at