data centre operations technicianserver it engineer top 5 global hosting company portsmouth hampshire benefits if you love getting your hands on the latest technologies you have a sense of fun and play and the thought of working in a new sq ft stateoftheart data centre sounds like heaven we want to hear from you the company founded in canada back in we are a top 5 global web hosting company with more than customers were here to make the internet work better by creating the most human experience on the web sound ambitious yeah we did that on purpose we allow our customers to focus on the possibilities of the internet not the problems whether they are a kid working out of a garage or a global conglomerate we do this by offering hosting services in the worldclass data centres we have planted all over north america and europe oh and we should probably mention that we run them all on our very own backbone the data centre operations technicianserver it engineer role you will be part of a small specialist data centre operations team covering a twentyfourseven365 shift pattern our data centre operations technicians are at the heart of our european operations and are responsible for building configuring deploying and supporting servers on behalf of our customers configure install and support managed and dedicated servers configure install and support dedicated network components install immaculate cabling and labeling keep the data centre organised and efficient troubleshoot physical problems and address issues within the facility work on trouble tickets problem diagnosis and resolution monitoring system performance along with tuning and capacity planning configuring and troubleshooting the network provisioning of nonstandard builds including legacy products postinstall addition of special packages not part of standard provisioning basic knowledge of cluster and san provisioning able to implement server rebuild techniques including data recovery tools data centre operations technicianserver it engineer desired experience you love working in a team excellent customer facing skills the ability to learn quickly the ability to manage multiple activities and projects enjoy a high pressure environment solid understanding of server hardware architecture maintenance and repair install and working knowledge of rhl and microsoft operating systems working knowledge of common tcpip protocols such as ssh ftp etc knowledge of routing juniper knowledge an advantage basic knowledge of cluster and san provisioning knowledge of high voltage infrastructures ups generator three phase etc knowledge of crac knowledge of esd procedures the ability to lift and rack servers be able to laugh at yourself and the rest of the team benefits we offer subject to day prohibition period single private medical insurance travel insurance life assurance company pension scheme option company contributing up to 4 additional 2 of salary to spend on a flexible benefits