application support analyst it blua huntingdon cambridgeshire salary circa per annum an exciting opportunity has arisen for an applications support analyst to join our client in huntingdon cambridgeshire what will the role involve as an application support analyst you will support the software development team by acting as second line technical support for applications maintaining data testing of new software and assisting with the production of technical documentation reporting to the software development manager you will utilise your technical expertise to investigate troubleshoot and resolve reported issues within an appropriate timescale you will manage incoming support calls and liaise with team members project management and stakeholders to progress or escalate issues to the development team where appropriate whilst providing support to software applications resolving application and data issues and advising on support requirements for new projects you will also play a key part in the testing of developed software and fixes to ensure quality standards are met what they are looking for the successful application support analyst will have both knowledge and experience of c and net development platforms sql server databases and microsoft development products having had experience of working within a support desk environment you will have good communication and presentation skills along with the ability to work to deadlines both individually and as part of a team candidates who have experience of working with software testing tools and who are educated to degree or equivalent within an it discipline are highly desirable however this is not essential what they can offer you our client is the largest provider of land and property information in the east of england their main market is legal professionals to who they sell a range of conveyancing reports tailored to the needs of house buyers and commercial developers the reports highlight any potential risk to purchasers before they commit to their investment our client is part of the largest water and wastewater company in england and wales by geographical area our client values diversity and welcomes applications from all sections of the community this is a blue octopus recruitment ltd vacancy who are operating as an employment agency once you have clicked to apply for this vacancy we will then send you more information on the role including a copy of the application form via email this job was originally posted as wwwtotaljobscomjobseekingapplicationsupportanalystitbluajob