new delhi the government intends to ensure that schools follow the rules this admission season on tuesday the directorate of education issued yet another batch of guidelines related to nursery admissions this time on grievance redress the promised helpline has been set up and schools are also required to display at the entrance contact information of the education officer parents can complain to the guidelines once again leave very little room for schools to take a decision and specify even the size of the board with colour and text the order directs all education officers eos to get a flex board fixed at the main entrance of each unaided private recognized school falling in their jurisdiction the board which has to be threefeetbyfourfeet has to be at the minimum height of five feet and blue with text in white it must bear the education officers name zone number his office address and telephone number and mobile number in both hindi and english and has to be up by january 10 admissions begin on january 15 the guidelines are meant to streamline the admission processand to facilitate speedy redressal of grievances of parents the order further says that if a complaint to the eo doesnt do the trick parents may contact the office of the education minister manish sisodia through the newly established helpline 27352525all the unaided private recognized schools shall extend full cooperation to the education officer to get the said flex board fixed it says parents have welcomed the move mona kohli name changed who will be seeking admission for her son in one of the vasant kunj schools says that these measures can only increase transparency and will put a check in place this information will now be readily available if im standing outside and i have to report something i wont have to look for a channel if they have to search much parents tend to give up they dont even complain says kohli she figures more parents will complain this year which will be more feedback for the minister to improve the systemdelhi public schools management association chief r c jain says that the board is not exactly a new concept but is uneasy about the direct access to the education officials it is meant to provide the information is already publicly available but putting a board right in front may create some unnecessary problems parents will complain about everything even if the school asks them to pay fees and they dont plan to says jain