salesforce configuration expert administrator this is a chance to work with a leading international organisation that provides publishing of academic journals online databases and services across the life physical chemical applied sciences and clinical medicine salesforce configuration expert required to act as end user support analyse requirements and recommend solutions which meet those requirements configure proof of concepts within the sandbox environment and demonstrate to stakeholders clearly articulating pros and cons to allow decisions to be made manage the deployment from sandbox to the live environment and support end user adoption key tasks analysis and support provide end user support by analysing change requestssupport calls to ensure the requirement is properly understood and the problem is solved effectively in a timely manner take requirements specifications and analyse possible solutions within salesforce make recommendations as to the most appropriate and scalable solution escalate to third party support to find the best solution where appropriate salesforce configuration create configure and maintain custom fields pick lists page layouts and related lists reports dashboards as required design and configure customised solutions in the sandbox environment in order to prove concepts write release notes and implement changes to the live system monitor and review the data held within salesforce to uncover data integrity issues andor opportunities for process improvement and perform mass data importschanges using the api or salesforce import tool as required end user adoption and communication hold stakeholder demonstrations of proofs of concept to confirm solutions meet needs and to secure buyin deliver supporting materials as necessary eg processsupport guidance and training materials in order to guarantee successful adoption general oversee development work and liaise with externalinternal suppliers as required carry out any other reasonable duties as they arise qualifications salesforce certified administrator adm201 essential salesforcecom certified advanced administrator desirable salesforcecom certified sales cloud consultant desirable knowledge of apex and visualforce desirable if you would like to progress your career with an exciting and dynamic organisation then please apply asap for immediate consideration salesforce configuration expert administrator this job was originally posted as wwwcwjobscoukjobseekingsalesforceconfigurationexpertadministratorjob