are unsafe 56 say traffic police rarely or never help tackle auto driversdrivers say in a day spend up to 3 hrs empty or waiting for passengers avg distance run 120km avg earnings rs 810refuse to ply to avoid trips with little gain areas with bad roads and heavy traffic as more fuel is spent face harassment unnecessary penalties by traffic police lack awareness and interest in easy auto other servicesfacts in stats number of autos 113 lakh official figure to 15 lakh unofficial figure autohuman ratio 1770 autos per 1 lakh people illegal autos 25000 50000iisc recommends soft skills training for auto drivers conveniently located prepaid auto counters with proper signage advertisements on public complaint system awareness and involvement of public review auto meter fares on regular basis forum for auto drivers and public to speak address mafia issues at commercial hubs prepaid counters auto feeder service with fixed fares demarcated stops within metro station radius in futurehelplines for overcharging refusing to ply 25588444 25588555 both are ivrsenabled record complaint with all details