nagpur vishal deshmukh a nagpurian has sent a complaint to the union ministry of transport against the automobile dealers violating norms by illegally collecting money from car buyers in the name of handling charges he has also demanded action against rto s shelke for failing to stop illegal money being extracted from gullible customers in his jurisdiction deshmukh purchased a new car from an authorised automobile dealer and was asked to pay rs 5000 towards handling charges he was not given any receipt for the payment made towards handling charges deshmukh had earlier lodged an official complaint with the transport secretary and transport commissioner for illegal collection by the dealers in the past and accused rto officials in the city of being handinglove in the affair the city has 38 two and fourwheeler dealers on an average around 400 fourwheelers and 8800 twowheelers are sold each month modus operandi of dealers is simple they deliberately mention cumulative amount as rto and handling charges that includes vehicle registration issuance of smart card and service charges if any inspector visits the showroom to inspect the vehicle to prove his claim deshmukh had also collected quotations from eight automobile dealers across the city which he had submitted along with his complaint the quotations exposed the poor monitoring by rto officials as dealers openly charge extra money between rs 3000 and rs 7000 from gullible buyers as service or handling charges in june this year city rto s shelke had issued a notification informing all the automobile dealers to adhere to the rules of the transport department and refrain from charging extra money from buyers all dealers have been also asked to display signboards at their respective facilities regarding the official charges to be paid to the transport office but there is hardly any enforcement in his complaint to union transport minister nitin gadkari deshmukh alleged that dealers are also involved in illegal activities and did not adhere to the provisions of motor vehicles act 1988 it is necessary to ensure vehicles are not delivered unless registered but dealers in nagpur openly deliver vehicles sans registration these vehicles can be openly spotted in city plying with temporary numbers shelke clarified he had already directed automobile dealers not to charge extra money from buyers he however pointed out that he had not received any complaint from buyers adding if my office receives any complaint we will suspend the dealers license by proshun chakraborty tnn published on aug 20 2014 at 1237 pm ist telegram facebook copy link be the first one to comment comment now comments comment now read comment 1 all comments post post find this comment offensive choose your reason below and click on the submit button this will alert our moderators to take actions reasons for reporting foul language defamatory inciting hatred against a certain community out of context spam others report join the community of 2m industry professionals subscribe to our newsletter to get latest insights analysis