A small business owner who runs a car wash conveniently located near a popular intersection A retired teacher who assists with set construction and prop management An entrepreneur planning to open a business internationally, but hesitates on the location.
Location is key Traffic patterns Customer demographics Service efficiency Marketing strategies Customer feedback loop Competitive analysis Set construction needs Prop management tips International market research Cost of operations Partnership opportunities Seasonal promotions Customer loyalty programs Community engagement Online presence importance Visual appeal of business Customer service training Sustainability practices Expansion plans
Customer Journey Mapping
{
  "discussionName": "Customer Journey Mapping",
  "stickyNotes": [
    "Location is key",
    "Traffic patterns",
    "Customer demographics",
    "Service efficiency",
    "Marketing strategies",
    "Customer feedback loop",
    "Competitive analysis",
    "Set construction needs",
    "Prop management tips",
    "International market research",
    "Cost of operations",
    "Partnership opportunities",
    "Seasonal promotions",
    "Customer loyalty programs",
    "Community engagement",
    "Online presence importance",
    "Visual appeal of business",
    "Customer service training",
    "Sustainability practices",
    "Expansion plans"
  ]
}