A long-time coworker who shares a similar skepticism towards the new management, often serving as a sounding board for frustrations A business tycoon embroiled in a high-profile financial dispute who relies on the lawyer's expertise A business executive who believes that academia and industry should remain separate entities
Management skepticism Financial dispute insights Industry-academia divide Customer touchpoints Pain points analysis Feedback loops Engagement strategies Value proposition clarity User experience focus Data-driven decisions Stakeholder alignment Communication barriers Trust-building measures Innovation opportunities Competitive landscape Long-term vision Risk management Collaboration potential Customer expectations Success metrics
Customer Journey Mapping
{
  "discussionName": "Customer Journey Mapping",
  "stickyNotes": [
    "Management skepticism",
    "Financial dispute insights",
    "Industry-academia divide",
    "Customer touchpoints",
    "Pain points analysis",
    "Feedback loops",
    "Engagement strategies",
    "Value proposition clarity",
    "User experience focus",
    "Data-driven decisions",
    "Stakeholder alignment",
    "Communication barriers",
    "Trust-building measures",
    "Innovation opportunities",
    "Competitive landscape",
    "Long-term vision",
    "Risk management",
    "Collaboration potential",
    "Customer expectations",
    "Success metrics"
  ]
}