An influential business journalist with a reputation for exposing poor customer service and subpar value A small business owner who relies on the computer classes to improve their digital marketing skills A representative from a national disaster management agency seeking scientific insights for policy-making
Improve customer service Focus on value delivery Digital marketing essentials Enhance online presence Customer feedback loops Data-driven decisions Policy insights needed Leverage technology Training for small businesses Disaster response strategies Engagement through digital tools Highlight success stories Customer-centric approach Networking opportunities Content creation tips Social media strategies Collaboration with agencies Addressing service gaps Promote digital literacy Evaluate training effectiveness
Moscow Analysis on Customer Service and Digital Skills
{
  "discussionName": "Moscow Analysis on Customer Service and Digital Skills",
  "stickyNotes": [
    "Improve customer service",
    "Focus on value delivery",
    "Digital marketing essentials",
    "Enhance online presence",
    "Customer feedback loops",
    "Data-driven decisions",
    "Policy insights needed",
    "Leverage technology",
    "Training for small businesses",
    "Disaster response strategies",
    "Engagement through digital tools",
    "Highlight success stories",
    "Customer-centric approach",
    "Networking opportunities",
    "Content creation tips",
    "Social media strategies",
    "Collaboration with agencies",
    "Addressing service gaps",
    "Promote digital literacy",
    "Evaluate training effectiveness"
  ]
}