A small business owner frustrated by the impact of poorly-maintained roads on their bottom line A charismatic and knowledgeable business coach who creates a supportive and empowering learning environment A loan officer who assesses the fisherman's financial situation and provides business advice
Road maintenance issues Impact on sales Customer accessibility Delivery delays Financial strain Need for advocacy Community support Business growth barriers Loan options available Cash flow challenges Marketing strategies Networking opportunities Feedback from customers Local government engagement Road repair timelines Safety concerns Resource allocation Business resilience strategies Training for staff Long-term planning
Customer Journey Mapping for Small Business Impact
{
  "discussionName": "Customer Journey Mapping for Small Business Impact",
  "stickyNotes": [
    "Road maintenance issues",
    "Impact on sales",
    "Customer accessibility",
    "Delivery delays",
    "Financial strain",
    "Need for advocacy",
    "Community support",
    "Business growth barriers",
    "Loan options available",
    "Cash flow challenges",
    "Marketing strategies",
    "Networking opportunities",
    "Feedback from customers",
    "Local government engagement",
    "Road repair timelines",
    "Safety concerns",
    "Resource allocation",
    "Business resilience strategies",
    "Training for staff",
    "Long-term planning"
  ]
}