A satisfied user of the productivity app who recommends it to fellow small business owners A younger sibling who has successfully transitioned from military service to a career in business A supplier of locally sourced products who values the Ugandan small business owner's commitment to supporting local industries
User satisfaction high Recommend to peers Local product support Transition success stories Productivity app benefits Small business growth Military to business Networking opportunities Community engagement Local sourcing importance Business owner challenges User feedback loop Streamlined processes Resource accessibility Mentorship opportunities Adaptability in business Marketing strategies Customer loyalty Impact of technology Future growth potential
Customer Journey Mapping
{
  "discussionName": "Customer Journey Mapping",
  "stickyNotes": [
    "User satisfaction high",
    "Recommend to peers",
    "Local product support",
    "Transition success stories",
    "Productivity app benefits",
    "Small business growth",
    "Military to business",
    "Networking opportunities",
    "Community engagement",
    "Local sourcing importance",
    "Business owner challenges",
    "User feedback loop",
    "Streamlined processes",
    "Resource accessibility",
    "Mentorship opportunities",
    "Adaptability in business",
    "Marketing strategies",
    "Customer loyalty",
    "Impact of technology",
    "Future growth potential"
  ]
}