A young couple who has just started their interior design business and wants to make a name in the industry by collaborating with the real estate agent A boxing gym owner looking to revamp their business strategy and attract new members A recent college graduate who started as an intern and now works full-time at the business
Identify target audience Collaborate with real estate Showcase design portfolio Engage on social media Offer free consultations Create referral program Revamp gym branding Host community events Focus on member retention Utilize online marketing Highlight success stories Streamline onboarding process Gather customer feedback Develop loyalty rewards Network with local businesses Explore partnerships Leverage testimonials Improve gym facilities Enhance customer service Track customer journey
Customer Journey Mapping
{
  "discussionName": "Customer Journey Mapping",
  "stickyNotes": [
    "Identify target audience",
    "Collaborate with real estate",
    "Showcase design portfolio",
    "Engage on social media",
    "Offer free consultations",
    "Create referral program",
    "Revamp gym branding",
    "Host community events",
    "Focus on member retention",
    "Utilize online marketing",
    "Highlight success stories",
    "Streamline onboarding process",
    "Gather customer feedback",
    "Develop loyalty rewards",
    "Network with local businesses",
    "Explore partnerships",
    "Leverage testimonials",
    "Improve gym facilities",
    "Enhance customer service",
    "Track customer journey"
  ]
}