A writer and content creator who hosts virtual workshops on freelance business strategies A multinational executive who frequently travels for business and relies on CLT's language services to communicate effectively A former business associate of the tycoon who is willing to expose their questionable practices
Identify key touchpoints Freelancer workshop feedback Language service needs Travel communication barriers Content creation strategies Expose questionable practices Client onboarding process Effective virtual workshops Multinational client challenges Trust-building with clients Tailored language solutions Freelance business growth Cultural considerations in travel Networking opportunities Market research insights Client retention strategies Service improvement areas Feedback loop establishment Content distribution channels Future collaboration ideas
Customer Journey Mapping
{
  "discussionName": "Customer Journey Mapping",
  "stickyNotes": [
    "Identify key touchpoints",
    "Freelancer workshop feedback",
    "Language service needs",
    "Travel communication barriers",
    "Content creation strategies",
    "Expose questionable practices",
    "Client onboarding process",
    "Effective virtual workshops",
    "Multinational client challenges",
    "Trust-building with clients",
    "Tailored language solutions",
    "Freelance business growth",
    "Cultural considerations in travel",
    "Networking opportunities",
    "Market research insights",
    "Client retention strategies",
    "Service improvement areas",
    "Feedback loop establishment",
    "Content distribution channels",
    "Future collaboration ideas"
  ]
}