A small business owner looking to upgrade their electrical systems and seeking recommendations on service providers A first-year undergraduate student struggling to understand the complexities of database management A traditional print advertiser dismissive of using social media for business promotion
Upgrade electrical systems Seek reliable service providers Explore local electricians Cost vs. quality Customer reviews matter Database management basics Focus on key concepts Use visual aids Social media skepticism Benefits of online presence Print vs. digital advertising Engagement through social platforms Target audience analysis Learn from competitors Promote services effectively Networking opportunities Feedback loops Adapt to changing trends Simplify complex topics Encourage collaboration
Customer Journey Mapping
{
  "discussionName": "Customer Journey Mapping",
  "stickyNotes": [
    "Upgrade electrical systems",
    "Seek reliable service providers",
    "Explore local electricians",
    "Cost vs. quality",
    "Customer reviews matter",
    "Database management basics",
    "Focus on key concepts",
    "Use visual aids",
    "Social media skepticism",
    "Benefits of online presence",
    "Print vs. digital advertising",
    "Engagement through social platforms",
    "Target audience analysis",
    "Learn from competitors",
    "Promote services effectively",
    "Networking opportunities",
    "Feedback loops",
    "Adapt to changing trends",
    "Simplify complex topics",
    "Encourage collaboration"
  ]
}