a successful, female Muslim UK entrepreneur who concentrates on business and generally avoids getting involved in political or religious matters A florist running a small business next door, who relies on the stylist to create botanical-inspired hairstyles for events and special occasions A successful entrepreneur who has built their own business and is grateful for the opportunities their adoptive mother gave them
Identify key touchpoints Enhance customer experience Streamline service process Focus on floral design Leverage social media Build community connections Understand customer needs Create memorable events Highlight unique offerings Improve customer feedback loop Explore partnership opportunities Showcase success stories Develop loyalty programs Address potential barriers Cultivate brand trust Utilize local resources Encourage word-of-mouth Optimize online presence Foster inclusive environment Celebrate cultural diversity
Customer Journey Mapping
{
  "discussionName": "Customer Journey Mapping",
  "stickyNotes": [
    "Identify key touchpoints",
    "Enhance customer experience",
    "Streamline service process",
    "Focus on floral design",
    "Leverage social media",
    "Build community connections",
    "Understand customer needs",
    "Create memorable events",
    "Highlight unique offerings",
    "Improve customer feedback loop",
    "Explore partnership opportunities",
    "Showcase success stories",
    "Develop loyalty programs",
    "Address potential barriers",
    "Cultivate brand trust",
    "Utilize local resources",
    "Encourage word-of-mouth",
    "Optimize online presence",
    "Foster inclusive environment",
    "Celebrate cultural diversity"
  ]
}