A work-from-home entrepreneur who has successfully built an online business and offers advice and support A part-time law clerk balancing work and academics with excellent time management skills An active member of a business student forum, sharing ideas and strategies for campus administrative reform
Identify pain points User experience feedback Optimize online presence Balance work and study Effective time management Engage student community Streamline processes Build brand loyalty Utilize social media Enhance customer support Gather testimonials Foster collaboration Map out touchpoints Analyze user behavior Create value propositions Encourage peer networking Leverage online tools Develop content strategy Monitor progress regularly Set measurable goals
Customer Journey Mapping
{
  "discussionName": "Customer Journey Mapping",
  "stickyNotes": [
    "Identify pain points",
    "User experience feedback",
    "Optimize online presence",
    "Balance work and study",
    "Effective time management",
    "Engage student community",
    "Streamline processes",
    "Build brand loyalty",
    "Utilize social media",
    "Enhance customer support",
    "Gather testimonials",
    "Foster collaboration",
    "Map out touchpoints",
    "Analyze user behavior",
    "Create value propositions",
    "Encourage peer networking",
    "Leverage online tools",
    "Develop content strategy",
    "Monitor progress regularly",
    "Set measurable goals"
  ]
}