A bookkeeper for small businesses with a knack for organizing events and managing the bar's finances A wealthy entrepreneur looking to venture into film production as a new business opportunity A successful restaurateur who expanded their own business with the help of government support
Identify key touchpoints Streamline event planning Budget management strategies Explore film production options Leverage government support Enhance customer experience Financial forecasting Networking opportunities Marketing strategies for events Collaborate with local businesses Assess competition landscape Utilize social media effectively Engage with community Track customer feedback Evaluate service quality Diversify revenue streams Plan for scalability Create a unique brand identity Develop partnership models Focus on sustainability
Customer Journey Mapping
{
  "discussionName": "Customer Journey Mapping",
  "stickyNotes": [
    "Identify key touchpoints",
    "Streamline event planning",
    "Budget management strategies",
    "Explore film production options",
    "Leverage government support",
    "Enhance customer experience",
    "Financial forecasting",
    "Networking opportunities",
    "Marketing strategies for events",
    "Collaborate with local businesses",
    "Assess competition landscape",
    "Utilize social media effectively",
    "Engage with community",
    "Track customer feedback",
    "Evaluate service quality",
    "Diversify revenue streams",
    "Plan for scalability",
    "Create a unique brand identity",
    "Develop partnership models",
    "Focus on sustainability"
  ]
}