a business owner who uses industrial communication systems A small business owner who runs an organic nursery and seeks advice on eco-friendly practices A traditional print advertiser dismissive of using social media for business promotion
Identify communication needs Eco-friendly practices Social media skepticism Engagement strategies Customer touchpoints Feedback loops Brand awareness Organic product promotion Digital vs. print Sustainability messaging Community involvement Cost-effective advertising Target audience insights Marketing channel effectiveness User experience focus Social media benefits Traditional vs. modern methods Customer retention strategies Local partnerships Promotional events planning
Customer Journey Mapping
{
  "discussionName": "Customer Journey Mapping",
  "stickyNotes": [
    "Identify communication needs",
    "Eco-friendly practices",
    "Social media skepticism",
    "Engagement strategies",
    "Customer touchpoints",
    "Feedback loops",
    "Brand awareness",
    "Organic product promotion",
    "Digital vs. print",
    "Sustainability messaging",
    "Community involvement",
    "Cost-effective advertising",
    "Target audience insights",
    "Marketing channel effectiveness",
    "User experience focus",
    "Social media benefits",
    "Traditional vs. modern methods",
    "Customer retention strategies",
    "Local partnerships",
    "Promotional events planning"
  ]
}