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I am in a Japanese office setup sitting next to my boss. He often gets phone
calls but most of the time he is not in his seat. How do I answer his phone
say that " **This is Mr. XX's seat and this is YY (my name) talking and Mr.XX
is not in his place"** in Japanese?
CC BY-SA 3.0
2012-09-13T04:44:30.800
6790
2015-05-21T07:44:51.677
2012-09-21T00:18:46.277
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question
politeness business-japanese
How to answer someone else's phone?
I've found answering the phone at work follows a fairly fixed pattern.

I would answer the phone with something along the lines of:

> 株式会社ZのYYと申{もう}します。  
>  This is company Z, MR Y speaking.

or just with the company name.

> 株式会社Zでございます。  
>  This is company Z.

After they introduce themselves and said their "お世話になっております". You generally
reply with something similar :

> お世話{せわ}になっております。

If they ask for someone who is away from their seat (but probably return soon)
you can say something like:

> 申{もう}し訳{わけ}ないですがXXさんは席{せき}を外{はず}しておりますが...  
>  I'm very sorry but he has left his seat...

At that point they will either ask when he will be back, or say they will call
back later.
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2012-09-13T05:57:12.140
6791
2015-05-21T07:44:51.677
2015-05-21T07:44:51.677
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answer
Two cases:

  1. You answer saying "もしもし、JLU(の)クマーです", and the other person realises immediately you're not your boss

  2. First, just say もしもし, let them introduce themselves, and then reply something like "あ、どうもありがとうございます。申し訳ないのですが、現在部長が席を外してますが…"
CC BY-SA 3.0
2012-09-13T08:20:05.763
6792
2012-09-13T08:20:05.763
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answer