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I found many variants in the internet, but they include `あなた`, which as I know
isn't polite and better not to say it to a stranger.

So, if I don't know the name/last name of the person, don't know the job
position (at work e.g.), how can I say politely `you`? Like: "Do `you` know?",
"Are `you` `<Name of the person>`?" etc.

And is it polite to ask person about his/her name? If you forgot it.
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2019-07-10T09:08:53.830
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question
usage politeness word-usage pronouns second-person-pronouns
How politely to say "you"?
The first strategy is avoidance. No word for "you" is needed in either of your
examples: ご存知ですか。〇〇さんですか。

In other cases, the prefix 御 (お or ご) serves instead. ご出身は？お子さんが素敵ですね！

In _very_ rare cases where you actually do need to address someone, if you're
being formal, そちら can be used in some cases (especially in contrast with
oneself - like "and what about you?" そちらは？)

If you can't use そちら (it really sounds formal and distant), the strategies you
listed are all okay: あなた is fine towards strangers when you don't have a
better way of addressing them; asking for the name is perfectly fine when you
don't already know it.

If you forgot the name... it's equally awkward as in any language, I suppose.
You can always just bite down and 申し訳ありません、恥ずかしいですが、お名前を忘れてしまいました…？ (In an
informal situation, ごめんなさい、お名前は何でしたっけ？) Awkwaaard... but quite polite.
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answer