I heard a very polite employee say to a customer over the phone:

> A様がおられますでしょうか？

Most people would say いらっしゃいます instead of おられます.  
The use of おる here surprises me because I have been told it is 謙譲語.

Is it a mistake, or some advanced usage, or something else?
CC BY-SA 3.0
2016-11-17T09:36:31.700
40953
2016-11-17T09:36:31.700
107
question
politeness business-japanese
"A様がおられますでしょうか？" : Isn't おる 謙譲語?