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What's a polite way of asking in an email if you've received a previous email?

In my case, "polite" means "I'm emailing the tourism information staff of a
place that mainly deals with domestic tourists, and I don't want to be seen as
a rude foreigner".
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2013-04-05T23:43:04.107
11642
2020-01-20T17:58:19.343
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question
politeness email
Polite way of asking if someone's received an email
This is just an extended comment, but...

I think it depends on what you consider a polite way to ask whether someone
received an email in English. Usually, pressing for an answer is just not
something very polite to do. If you sent an email, I would call them and
mention that you sent an email, but would like to ask directly. From the extra
effort beyond the mail you sent already it should be obvious that you are
expecting an answer soon, and the Japanese are certainly very fast to pick up
on that.

If it has to be by email, then just asking the same thing again is just not
very polite, not even in English. If you can come up with something else to
ask, you could slip into that mail that you had already sent an email. (And
include the mail you sent before at the bottom.)

I don't think I would send an email, but if I had to, I might start it like

> 先日メールでご連絡をさせていただきましたが、もう一つ伺いたいことがございます。  
>  I contacted you a few days ago by email, but I would also like to enquire
> about the following.

(I should add though, that polite language in written form is my weak point.
Maybe somebody would be kind enough to correct/edit me.)
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2013-04-06T00:56:15.043
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2013-04-06T00:56:15.043
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It depends why you want to know if they received it. (Rhetorically) Do you
want to reference the sent email in a follow-up question? Or did the mail
contain some kind of data/information (like an account registration, etc.) and
you merely want to ensure that it was actually received by someone?

It seems that @user1205935 answered the former question in his/her response.
If your situation is the latter, you might say something like

> お世話になっております。先日／先程メールを送りましたけれども、届いたかを確認したいんですけど。 → O-sewa ni natte orimasu*.
> I sent an email the other day/earlier; I'd like to confirm if/that it got
> there (was delivered).  
>  
>  * Momentarily spacing out on a good translation for お世話になる.

As a foreigner, you'll always sounds more polite if you start off with
`お世話になっております`. Also, since you're a client of them, I'd say that you don't
need to use "extreme" Keigo with them (like you would speaking to a business
client). A modest amount of Keigo is probably enough since they're providing
you some service. Even Teineigo could possibly be enough, but that might be
pushing it.
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2013-04-06T01:35:40.407
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2013-04-06T22:49:02.967
2013-04-06T22:49:02.967
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I'd write:

>   * ([恐]{おそ}れ[入]{い}ります。)
> [先日]{せんじつ}[送]{おく}らせていただいたメールですが、ご[確認]{かくにん}いただけましたでしょうか。
>   * (恐れ入ります。) 先日メールを送らせていただいたのですが、ご[覧]{らん}いただけましたでしょうか。
>
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2013-04-06T12:28:45.447
11647
2020-01-20T17:58:19.343
2020-01-20T17:58:19.343
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