[{"text_idx": "#000003", "text": "This chapter demystifies digitalisation and illustrates the benefits it can bring to supply chains. It gives insights into the focus and outcomes of digitalisation and how digital failure might be avoided. As supply chains have become more complex, increased risk has been created, along with a constant pressure to monitor every aspect of the extended supply chain ecosystem. Digitalisation plays a key role in addressing visibility and transparency issues across the supply chain, and helps to improve collaboration between supply chain partners to create more effective supply chains. While digital transformation is a strategic imperative for many organisations, improving connectivity and increasing access to, and distribution of, critical data, many organisations fail to re-engineer their business processes and dedicate insufficient resources to deploy such technology effectively."}]