[{"text_idx": "#000004", "text": "Nicholas Blackmore is a County Court Bailiff based in Hampshire. Although some of his work, such as evictions, stopped because of the pandemic Nicholas and other county court bailiffs immediately started doing other work to support the work of the courts."}, {"text_idx": "#000005", "text": "\u201cI always say that the bailiffs have been the Swiss army knife of the courts service during the pandemic. We\u2019ve been needed for everything, from serving papers, taking files to judges and taking equipment to staff working from home."}, {"text_idx": "#000009", "text": "\u201cWe then started to hold full hearings remotely, first with Skype and then with Cloud Video Platform (CVP). At first it could sometimes be hard convincing parties to take part remotely, but people have very quickly adapted to it."}, {"text_idx": "#000010", "text": "\u201cThe thing that\u2019s struck me the most is how committed our professional users, our staff and our judges have been to make a success of things. Everyone has been really supportive and understanding."}, {"text_idx": "#000013", "text": "\u201cI know if I\u2019d asked my line manager if I could avoid face-to-face work I\u2019d have been supported to do so. I could also have just called it a day, chosen to retire and pack up, but I didn\u2019t want to do that. I enjoy my work as an usher, I enjoy meeting and helping court users, especially in my role as witness liaison officer."}, {"text_idx": "#000019", "text": "\u201cThis has impacted on their confidence in where they will be in the coming months and they are therefore nervous about settling matters at mediation.\u201d"}, {"text_idx": "#000020", "text": "Sarah Appleby is a Court Associate, based in Kent. In her role, she sits with a District Judge, running a court by taking pleas, recording results and working with the various parties in a case."}, {"text_idx": "#000024", "text": "HMCTS has also been supporting staff to work from home wherever possible."}, {"text_idx": "#000026", "text": "\u201cThere are some challenges. In the office if there\u2019s an issue you need to deal with, you can just go over and talk to a colleague, whereas now you have to send them a message or arrange a call. But overall I\u2019ve found working from home positive, and I\u2019m grateful to HMCTS for supporting me to do so.\u201d"}, {"text_idx": "#000028", "text": "\u201cI started a new job for a new organisation in the middle of the pandemic. I\u2019ve now been here seven or eight months and I\u2019ve been 100 per cent working from home, other than three short trips to the office."}, {"text_idx": "#000029", "text": "\u201cI know some people find the switch to homeworking hard, but I\u2019ve never known this job any other way. Working this way suits me really well and I\u2019m soon starting a new role, training people to work as QMCAs. I really feel I\u2019ve thrived."}, {"text_idx": "#000031", "text": "Sharon Lewis, is an Usher and Witness Liaison Officer working on family cases in Suffolk. She has been shielding since last March, but has continued working thanks to new technology being introduced to courts and tribunals."}, {"text_idx": "#000032", "text": "\u201cMy last day where I was physically in work was 23 March 2020. I spent that day putting together my stuff not knowing what I would do and how things would pan out as at that point all of my equipment was static and my role very much based within the court building."}, {"text_idx": "#000033", "text": "\u201cHad I been able to do my work from home at that point, I would have. But as I was in the shielding group, I was put on special leave, and waited for the right equipment and processes to be put in place so I could work remotely."}, {"text_idx": "#000034", "text": "\u201cOnce we started holding remote hearings by Skype and Cloud Video Platform (CVP) I was able to start clerking from home on a laptop and that was great. However, there were some things I couldn\u2019t do from home."}, {"text_idx": "#000035", "text": "\u201cAs I still had time available I suggested to my manager that I could take on some of the administrative work too. I wanted to do whatever I could, whatever needed doing, to support my colleagues, the court and the justice system. Now that the Ipswich County Court building is deemed COVID-secure we are starting to have a mixture of remote and in person hearings."}, {"text_idx": "#000041", "text": "Beili Llys Sirol yn Hampshire yw Nicholas Blackmore. Er bod rhywfaint o\u2019i waith, fel troi allan, wedi dod i stop oherwydd y pandemig, mi wnaeth Nicholas a\u2019r holl feili\u0308aid llys sirol ddechrau gwneud gwaith arall ar unwaith, i gefnogi gwaith y llysoedd."}, {"text_idx": "#000042", "text": "\u201cRwyf wedi dweud sawl gwaith mai beili\u0308aid sydd wedi bod yr adnodd mwyaf amlbwrpas ar gyfer y gwasanaeth llysoedd yn ystod y pandemig. Mae galw amdanom wedi bod ar gyfer popeth - o gyflwyno dogfennau, mynd a\u0302 ffeiliau i farnwyr a chludo offer i staff sy\u2019n gweithio gartref."}, {"text_idx": "#000046", "text": "\u201cWedyn, dechreuon ni gynnal gwrandawiadau llawn o bell, ar Skype i ddechrau ac wedyn gyda Phlatfform Fideo\u2019r Cwmwl (CVP). Roedd yn gallu bod yn anodd argyhoeddi parti\u0308on i gymryd rhan o bell ar y dechrau, ond mae pobl wedi addasu i\u2019r drefn newydd yn gyflym."}, {"text_idx": "#000047", "text": "\u201cY peth sydd wedi taro fi mwyaf yw pa mor ymroddedig y mae\u2019r defnyddwyr proffesiynol, ein staff a\u2019r barnwyr wedi bod i sicrhau ein bod yn llwyddo. Mae pawb wedi bod yn gefnogol ac yn ystyriol iawn."}, {"text_idx": "#000050", "text": "\u201cRwy\u2019n gwybod petai fi wedi gofyn i fy rheolwr llinell os byddwn i\u2019n gallu osgoi gwaith wyneb yn wyneb, byddwn i wedi cael y gefnogaeth i wneud hynny. Byddwn i wedi gallu rhoi\u2019r gorau i\u2019r gwaith hefyd, a dewis ymddeol, ond nid oeddwn eisiau gwneud hynny. Rwy\u2019n mwynhau fy ngwaith fel tywysydd, ac yn mwynhau cyfarfod a helpu defnyddwyr y llysoedd, yn enwedig yn fy ro\u0302l fel Swyddog Cyswllt i Dystion."}, {"text_idx": "#000051", "text": "\u201cRydym bellach yn gwrando achosion drwy Blatfform Fideo\u2019r Cwmwl (CVP) ac rwyf wedi chwarae rhan mewn creu cwrs hyfforddiant cenedlaethol ar gyfer tywyswyr. Mae hyn yn edrych ar yr hyfforddiant o safbwynt defnyddiwr gwasanaeth."}, {"text_idx": "#000053", "text": "Cyfryngwr Hawliadau Bychain yw Jason Haines, sydd wedi\u2019i leoli yn Preston, Sir Gaerhirfyn.\n\u201cMae ein gwaith wastad wedi bod dros y ffo\u0302n ac mae hynny wedi parhau. Fodd bynnag, mae llawer ohonom wedi gorfod addasu i weithio\u2019n hyblyg yn ystod y pandemig \u2013 gyda\u2019r mwyafrif ohonom yn gadael ein lleoliadau gwaith yn y llysoedd ac yn gweithio gartref."}, {"text_idx": "#000056", "text": "Cydymaith Llys sydd wedi\u2019i leoli yng Nghaint yw Sarah Appleby. Yn ei ro\u0302l, mae hi\u2019n eistedd gyda Barnwr Rhanbarth, gan gynnal y llys trwy dderbyn pledion, cofnodi canlyniadau a gweithio gyda\u2019r parti\u0308on amrywiol mewn achos."}, {"text_idx": "#000060", "text": "Mae GLlTEM hefyd wedi bod yn cefnogi staff i weithio o adref lle bynnag y bo modd."}, {"text_idx": "#000062", "text": "\u201cMae rhywfaint o heriau. Mewn swyddfa, os oes mater mae arnoch angen delio ag ef, gallwch fynd draw i gael sgwrs a\u0302 chydweithiwr, ond nawr mae\u2019n rhaid ichi anfon neges atynt neu drefnu galwad ffo\u0302n. Fodd bynnag, mae gweithio gartref wedi bod yn gadarnhaol yn gyffredinol, ac rwy\u2019n ddiolchgar i GLlTEM am fy nghefnogi i wneud hynny.\u201d"}, {"text_idx": "#000064", "text": "\u201cDechreuais mewn swydd newydd ar gyfer sefydliad newydd yng nghanol y pandemig. Rwyf wedi bod yma ers tua 7-8 mis bellach, ac wedi bod yn gweithio gartref drwy gydol y cyfnod hwn, oni bai am dri ymweliad byr i\u2019r swyddfa."}, {"text_idx": "#000065", "text": "\u201cRwy\u2019n gwybod bod rhai wedi\u2019i chael yn anodd yn symud i weithio gartref, ond nid wyf erioed wedi cyflawni\u2019r ro\u0302l hon mewn unrhyw ffordd arall. Mae gweithio fel hyn yn gyfleus i mi, a byddaf yn cychwyn mewn ro\u0302l newydd yn fuan, yn hyfforddi pobl i weithio fel QMCAs. Felly rwyf wir yn teimlo mod i wedi ffynnu."}, {"text_idx": "#000067", "text": "Tywysydd a Swyddog Cyswllt Tystion yw Sharon Lewis, sy\u2019n gweithio ar achosion teulu yn Suffolk. Mae wedi bod yn gwarchod ers mis Mawrth y llynedd, ond mae wedi parhau i weithio, diolch i dechnoleg newydd sy\u2019n cael chyflwyno yn y llysoedd a\u2019r tribiwnlysoedd."}, {"text_idx": "#000068", "text": "\u201cY tro diwethaf roeddwn i\u2019n bresennol yn y gweithle oedd y 23ain o Fawrth 2020. Treuliais y diwrnod hwnnw yn casglu fy mhethau, heb unrhyw syniad am beth fyddwn i\u2019n ei wneud a sut byddai pethau\u2019n datblygu oherwydd bryd hynny roedd fy holl offer yn offer sefydlog ac roedd fy ro\u0302l wedi\u2019i leoli\u2019n gyfan gwbl yn yr adeilad llys."}, {"text_idx": "#000069", "text": "\u201cPetai fi wedi gallu gweithio gartref ar y pwynt hwnnw, byddwn i wedi gwneud hynny; ond, oherwydd fy mod i yn y grwp gwarchod, cefais fy rhoi ar gyfnod absenoldeb arbennig. Roedd rhaid i mi aros i\u2019r offer a\u2019r prosesau cywir gael eu rhoi mewn lle fel y gallwn weithio bell."}, {"text_idx": "#000070", "text": "\u201cUnwaith dechreuon ni gynnal gwrandawiadau o bell drwy Skype a Platfform Fideo\u2019r Cwmwl (CVP) roeddwn i\u2019n gallu dechrau clercio o gartref ar liniadur ac roedd hynny\u2019n gre\u0302t. Fodd bynnag, roedd yna dal ambell beth nid oedd modd i mi wneud gartref."}, {"text_idx": "#000071", "text": "\u201cOherwydd bod gen i amser rhydd, awgrymais i fy rheolwr mod i\u2019n gwneud rhywfaint o waith gweinyddol hefyd. Roeddwn i eisiau gwneud beth bynnag y gallwn, beth bynnag oedd angen cael ei wneud, i gefnogi fy nghydweithwyr, y llys a\u2019r system gyfiawnder. Mae adeilad Llys Sirol Ipswich yn ddiogel rhag COVID bellach, felly rydym yn dechrau cynnal cymysgedd o wrandawiadau o bell a gwrandawiadau wyneb yn wyneb."}]