给出一个电商网站英文点评写样的范文，内容需提到售前、售后支援、海外交付模式和英语沟通方面。要求要点完整、细节尽量多但表达简洁流畅。
优点:
客服迅速响应买家提问，提供详尽售前指导；出色的售后支援团队解决问题高效；自主选择海外直线交，可随时查物流信息；全英语界面加全天候英文支援清晰理解和维能顺畅交流。
缺点：
不能找到某些商品中文说明；部分售后问题解决速度需提升，常见现次于问题相应还是要短纠几天方能看示进一步情况。
user
Excellent customer service with quick responses to buyer inquiries, providing detailed pre-sale guidance. A highly efficient after-sale support team resolves issues promptly. The ability to choose overseas direct delivery allows real-time tracking of logistics. The website offers a fully English interface and 24/7 English support, ensuring clear understanding and smooth communication.

On the downside, some product descriptions are not available in Chinese. Additionally, while most after-sales issues are resolved quickly, there is a need for improvement in resolving certain issues, often taking a few days to see further progress.
assistant