客户：我要你帮我代写一封道歉信，人家给我寄的单子上的客人是英语一路的名字，让我挠头好几个小时也弄不懂。我现在寄回去的地址条上的名称都写得很简单粗暴，客户给我的评分是1分，把我给气坏了，现在你要帮我写一封道歉信，语气要非常诚挚，也要很口语化，就可以简单到几句，我保证你看信的人知道我的意思就可以了。“Dear Sir or Madam, [message]” 这是模板。Hope you find this helpful!
user
Dear Sir or Madam,

I sincerely apologize for the confusion caused by my poorly written address names on the returned package. I understand that my mistake has led to a low rating for your service, and I feel terrible about it. I promise to be more careful in the future and ensure such errors do not happen again.

Thank you for your understanding.

Best regards,
[Your Name]
assistant