<transcript><audio_90>think that that some of these UX skills are kind of underutilized when we think about when we think about teams team interviews especially in a team that whether it's normal long psychological safety or there's no trust it can be really good to just do some kind of empathy interviews almost like a</transcript><transcript><audio_91>customer interview with your team to understand what's going on for people how they're feeling and you know just really get a picture of what's going on for the team as a whole observational research that might sound super weird</transcript><transcript><audio_92>the case study example though I give an example on how we actually do very informally but you might just be watching like how your team is working together and it doesn't have to be a formal study you don't have to time people and things like that you might</transcript><transcript><audio_93>want to um but it could be just just observing when do people go to lunch what do they do when they come back are they talking to people where they sitting just noticing how your team is behaving physically in space it's really</transcript><transcript><audio_94>useful um mentoring I think is a really interesting one because we usually think of it as one way right like I'm mentoring you I am keeping things to you it's kind of broadcast but that isn't actually true mentoring is is two-way</transcript><transcript><audio_95>and you're hearing things from the person you are mentoring you they have questions they have concerns they have areas they want to develop you can learn a ton of stuff from entering people um and five wise will come back to you because I'm going to use that with my</transcript> think that that some of these UX skills are kind of underutilized when we think about when we think about teams team interviews especially in a team that whether it's normal long psychological safety or there's no trust it can be really good to just do some kind of empathy interviews almost like a customer interview with your team to understand what's going on for people how they're feeling and you know just really get a picture of what's going on for the team as a whole observational research that might sound super weird the case study example though I give an example on how we actually do very informally but you might just be watching like how your team is working together and it doesn't have to be a formal study you don't have to time people and things like that you might want to um but it could be just just observing when do people go to lunch what do they do when they come back are they talking to people where they sitting just noticing how your team is behaving physically in space it's really useful um mentoring I think is a really interesting one because we usually think of it as one way right like I'm mentoring you I am keeping things to you it's kind of broadcast but that isn't actually true mentoring is is two-way and you're hearing things from the person you are mentoring you they have questions they have concerns they have areas they want to develop you can learn a ton of stuff from entering people um and five wise will come back to you because I'm going to use that with my
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