<transcript><audio_96>example team does everybody know what five wise is - have you used it some people are shaking their hands okay so five wise is a technique that comes from lean manufacturing and the and the the</transcript><transcript><audio_97>purpose of it is to do root-cause analysis so the idea I think it's only yeah it's for Toyota right and it's in the Six Sigma process really it's you</transcript><transcript><audio_98>behave like a three-year-old and you asked why a bunch of times that's what you do and it sounds like</transcript><transcript><audio_99>you use that okay right so it gets beaten into your like day one awesome and now kind of intimidating because now I'm like I probably talk to no you're lying during a ride but really</transcript><transcript><audio_100>like when when I use when I use five why's with with clients it's it's just really about like digging into the things of the that and you ask why the the idea is that you ask why five times</transcript><transcript><audio_101>but we're sounds really simple but you have to figure out at each step like what's the next why are you gonna ask like what am I going to focus in on and really you're looking for a kind of a revelatory moment the thing where you're like oh that is really the thing that's</transcript> example team does everybody know what five wise is - have you used it some people are shaking their hands okay so five wise is a technique that comes from lean manufacturing and the and the the purpose of it is to do root-cause analysis so the idea I think it's only yeah it's for Toyota right and it's in the Six Sigma process really it's you behave like a three-year-old and you asked why a bunch of times that's what you do and it sounds like you use that okay right so it gets beaten into your like day one awesome and now kind of intimidating because now I'm like I probably talk to no you're lying during a ride but really like when when I use when I use five why's with with clients it's it's just really about like digging into the things of the that and you ask why the the idea is that you ask why five times but we're sounds really simple but you have to figure out at each step like what's the next why are you gonna ask like what am I going to focus in on and really you're looking for a kind of a revelatory moment the thing where you're like oh that is really the thing that's
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