<transcript><audio_0>i've got a feature in smooth messenger called autoresponders that allows you to automatically reply to an inbound message or take some kind of action whether it is to tag the lead or to update a field</transcript><caption><image_1>The image is a screenshot of a webpage on a computer screen. The webpage appears to be a user interface for a website or application. The top of the page has a blue header with the website's logo and a search bar at the top. Below the header, there is a section titled "Tools" with a yellow circle in the center. 

On the left side of the image, there are several tabs for different sections of the webpage, including "Tools", "Settings", and "About". On the right side, there has a list of tools and options for the user to choose from.

At the bottom of the screen, there appears to have a search engine optimization tool, as indicated by the yellow circle. The tools are arranged in a grid-like pattern, with each tool represented by a different color. The background of the screenshot is white, and the text is black.</caption><transcript><audio_2>or send a reply or create a task they're pretty powerful but they're also pretty hard to use at the moment i can set it up pretty well that people who didn't design the system will struggle for that reason i'm going to show you</transcript><caption><image_3>The image is a screenshot of a web page from a website. The page appears to be a search results page for a website, as there is a blue header with the website's logo and a search bar at the top. Below the header, there are several tabs and menus. 

On the left side of the page, there is an open window with a list of fields for the user to enter their name, email address, and other relevant information. The fields are arranged in a grid-like pattern, with each field having a title and a brief description.

In the center of the window, there appears to have a yellow circle with a text field, indicating that the user is in the process of creating a new email. The text field is blank, but there are no other fields or options visible. The background of the webpage is white, and the overall design is simple and clean.</caption><transcript><audio_4>how to debug why a autoresponder didn't trigger you can see in the smooth messages module we've got a field called autoresponder debug and this field here will help you understand why a particular</transcript><transcript><audio_5>autoresponder did or did not trigger we can see looking at this one here that the last outbound message to this contact was well this is so cool and then this particular inbound message was hello</transcript> i've got a feature in smooth messenger called autoresponders that allows you to automatically reply to an inbound message or take some kind of action whether it is to tag the lead or to update a field or send a reply or create a task they're pretty powerful but they're also pretty hard to use at the moment i can set it up pretty well that people who didn't design the system will struggle for that reason i'm going to show you how to debug why a autoresponder didn't trigger you can see in the smooth messages module we've got a field called autoresponder debug and this field here will help you understand why a particular autoresponder did or did not trigger we can see looking at this one here that the last outbound message to this contact was well this is so cool and then this particular inbound message was hello
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