<transcript><audio_116>people's different um war stories about surprising things that happened when you went out on field work or when somebody came into the laboratory and uh what do you do now so uh i think that's</transcript><transcript><audio_117>another opportunity for you to look at that but about back to pixels carolyn jarrett has a book on form design which talks about things like when you have a slot for a name where do you put the label for name name name is</transcript><transcript><audio_118>it above the slot where you're going to fill it in is it in the slot where you're going to fill it in is it below it what's the spacing on that how does the spacing on that relate to the next slot that you're going to put in which is address or course you're enrolled in or whatever</transcript><transcript><audio_119>the next thing is and how do you represent dates and how do you account how do you let users put in their phone numbers in multiple different formats and let the system regularize it for the machine</transcript><transcript><audio_120>so one of the great principles here that i didn't mention in writing i'll say in speech is often automation is the best user interface if you get it right so uh think about direct uh automated</transcript> people's different um war stories about surprising things that happened when you went out on field work or when somebody came into the laboratory and uh what do you do now so uh i think that's another opportunity for you to look at that but about back to pixels carolyn jarrett has a book on form design which talks about things like when you have a slot for a name where do you put the label for name name name is it above the slot where you're going to fill it in is it in the slot where you're going to fill it in is it below it what's the spacing on that how does the spacing on that relate to the next slot that you're going to put in which is address or course you're enrolled in or whatever the next thing is and how do you represent dates and how do you account how do you let users put in their phone numbers in multiple different formats and let the system regularize it for the machine so one of the great principles here that i didn't mention in writing i'll say in speech is often automation is the best user interface if you get it right so uh think about direct uh automated
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