<transcript><audio_10>and you know we can also screen them friendly financial assistance programs that might be offered that they're eligible for through state and federal programs so so they know a ton of stuff and their their goal when you walk in the door is not to</transcript><transcript><audio_11>just answer your question they're genuinely maybe do these jobs because they want to be talking to seniors they like seniors right they want if if you walk in thinking you have this issue they're going to also tell you well you know you may want to think about these</transcript><transcript><audio_12>other issues you may be eligible for these other things is really really important so as it relates awesome Janice no please no most of the time when people come in Medicare is so confusing just need somebody</transcript><transcript><audio_13>to help them to guide their care maze it's just so confusing and by the way Janice long is the president who helped my wife and I through this Medicare maze because we went in thinking that we really wanted to</transcript><transcript><audio_14>qualify for Medicare because you know the cost is very low versus even though I'm still working um but it turned out that wasn't the best answer right and so we and so we haven't yet even though we're on social security so could you just kind of the</transcript> and you know we can also screen them friendly financial assistance programs that might be offered that they're eligible for through state and federal programs so so they know a ton of stuff and their their goal when you walk in the door is not to just answer your question they're genuinely maybe do these jobs because they want to be talking to seniors they like seniors right they want if if you walk in thinking you have this issue they're going to also tell you well you know you may want to think about these other issues you may be eligible for these other things is really really important so as it relates awesome Janice no please no most of the time when people come in Medicare is so confusing just need somebody to help them to guide their care maze it's just so confusing and by the way Janice long is the president who helped my wife and I through this Medicare maze because we went in thinking that we really wanted to qualify for Medicare because you know the cost is very low versus even though I'm still working um but it turned out that wasn't the best answer right and so we and so we haven't yet even though we're on social security so could you just kind of the
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