<transcript><audio_189>recommendation perspective i think when you you were talking about loyal customers whereas you know in the conversation i'd mentioned that the drop in loyal customers is not as much so maybe the focus should have been not on the loyal customer base because the drop has not</transcript> recommendation perspective i think when you you were talking about loyal customers whereas you know in the conversation i'd mentioned that the drop in loyal customers is not as much so maybe the focus should have been not on the loyal customer base because the drop has not
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