<transcript><audio_122>the context of this um issue was that um we had just acquired a new software product to ensure for the group benefits business and the software needed to be customized to meet the needs of the business uh the</transcript><transcript><audio_123>customization involved identifying functional gaps and the futures and functionalities that came with the software out of the box and translating them into requirements um and that would be incorporated into future releases of</transcript><transcript><audio_124>the platform the users for this platform are the underwriters actuaries benefits administrators claim adjusters and analysts and the issue that i observed here was</transcript><transcript><audio_125>that whenever a user enters text words or phrases in the tool and there is an error maybe like a typographical error misspelling the application only underlines the text</transcript><transcript><audio_126>in red it does not provide a suggestion to automatically correct the okay i also identified the need to display the definition of words in like all pop-up um bubble and</transcript> the context of this um issue was that um we had just acquired a new software product to ensure for the group benefits business and the software needed to be customized to meet the needs of the business uh the customization involved identifying functional gaps and the futures and functionalities that came with the software out of the box and translating them into requirements um and that would be incorporated into future releases of the platform the users for this platform are the underwriters actuaries benefits administrators claim adjusters and analysts and the issue that i observed here was that whenever a user enters text words or phrases in the tool and there is an error maybe like a typographical error misspelling the application only underlines the text in red it does not provide a suggestion to automatically correct the okay i also identified the need to display the definition of words in like all pop-up um bubble and
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