<transcript><audio_68>in terms of uh it's gonna be a double-sided impact right so if our customers are ordering less then it's the restaurants which are going to be supplying so the impact is on both if that answers your question</transcript><transcript><audio_69>yes it's double noted and um do we know do we have an idea of who our most loyal customers are yes we do but uh from the customer</transcript><transcript><audio_70>perspective uh there is uh from the perspective of most loyal customers they are the least impacted by this drop okay um now i would one of the things i would want to do is analyzing our</transcript><transcript><audio_71>most loyal customers and talking with them um directly through one-on-one interviews and also sending customer surveys to know if they placed orders or did not place orders during that week so that's</transcript><transcript><audio_72>why i'm eating i'm asking you know these that preliminary question um and then in terms of new entries into the markets into the delivery app market do we know if there were any new delivery apps in the market you know</transcript><transcript><audio_73>i've been looking it up as well i didn't notice any um new entrants but because they're very low entry barriers to creating a food delivery app these days anybody can come up with an app but do we we've been tracking those</transcript> in terms of uh it's gonna be a double-sided impact right so if our customers are ordering less then it's the restaurants which are going to be supplying so the impact is on both if that answers your question yes it's double noted and um do we know do we have an idea of who our most loyal customers are yes we do but uh from the customer perspective uh there is uh from the perspective of most loyal customers they are the least impacted by this drop okay um now i would one of the things i would want to do is analyzing our most loyal customers and talking with them um directly through one-on-one interviews and also sending customer surveys to know if they placed orders or did not place orders during that week so that's why i'm eating i'm asking you know these that preliminary question um and then in terms of new entries into the markets into the delivery app market do we know if there were any new delivery apps in the market you know i've been looking it up as well i didn't notice any um new entrants but because they're very low entry barriers to creating a food delivery app these days anybody can come up with an app but do we we've been tracking those
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