<transcript><audio_97>compared to having to wait for a week or until till the end of the day before we note that oh we've gone um past or beyond the normal threshold of um</transcript><transcript><audio_98>or deliveries and orders per hour um and then for our performance for performance metrics i would keep an eye on the number of support tickets that were opened and closed um yeah this will tell us if customers you</transcript><transcript><audio_99>know we're having an unusual amount of customers um calling in having complaints or things that need to be fixed um these are some of the the key key metrics i would look at um and then even</transcript><transcript><audio_100>the churn rate as well you know the rate at which customers stopped doing business or renewing or canceling over a period of time because that would tell that oh maybe they're going over they're moving closer to the competitor side then</transcript><transcript><audio_101>from the dau metric um that's the daily active users i will be able to identify who are our most loyal customers um i would offer them an incentive and i'm looking at an incentive that says</transcript> compared to having to wait for a week or until till the end of the day before we note that oh we've gone um past or beyond the normal threshold of um or deliveries and orders per hour um and then for our performance for performance metrics i would keep an eye on the number of support tickets that were opened and closed um yeah this will tell us if customers you know we're having an unusual amount of customers um calling in having complaints or things that need to be fixed um these are some of the the key key metrics i would look at um and then even the churn rate as well you know the rate at which customers stopped doing business or renewing or canceling over a period of time because that would tell that oh maybe they're going over they're moving closer to the competitor side then from the dau metric um that's the daily active users i will be able to identify who are our most loyal customers um i would offer them an incentive and i'm looking at an incentive that says
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