<transcript><audio_155>updated it since the last time always since it wasn't the last time it was used for another consumer application um and i just felt like we needed something that would be um that would provide an</transcript><transcript><audio_156>industry standard definition of text and something i thought we needed better quality you know um and an external dictionary provider like google or yahoo they have optimized processes for handling product upgrades</transcript><transcript><audio_157>um they have um good customer service um even when we have new releases um they they're able they are better able to manage this is what they do this is it's a technology company um they have better systems for maintenance um of all the</transcript> updated it since the last time always since it wasn't the last time it was used for another consumer application um and i just felt like we needed something that would be um that would provide an industry standard definition of text and something i thought we needed better quality you know um and an external dictionary provider like google or yahoo they have optimized processes for handling product upgrades um they have um good customer service um even when we have new releases um they they're able they are better able to manage this is what they do this is it's a technology company um they have better systems for maintenance um of all the
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