<transcript><audio_131>would be needed um the steps that i took to address this was i put it as an item on the agenda to be discussed with the team during our work session um just very quickly dayo who all are the technology stakeholders that you were</transcript><transcript><audio_132>working with on this so i had application developers on the vendor on the vent from the vendor side because we had a third party vendor who was implementing all the solutions and suggestions that</transcript><transcript><audio_133>we required and we also had some technical um team members in health the aig side of the business who were also you know going through all these recommendations as we're communicating it with</transcript><transcript><audio_134>the vendor and then when they implement it they also go over they work together and to go right to make sure that it's implemented correctly before it goes into testing which i i i do i take as</transcript><transcript><audio_135>yes so um i created a case you know stating the audience need for a dictionary too and um i started we started to brainstorm on the possible solutions um</transcript><transcript><audio_136>for this sure uh one quick question uh since you said that this was an urgent need and you said that you worked on the impact of this apart from the usability impact which you mentioned</transcript><transcript><audio_137>were you did you quantify this impact in some way to really understand the impact of revenue because uh i want to understand how we decided on the urgency of this specific</transcript> would be needed um the steps that i took to address this was i put it as an item on the agenda to be discussed with the team during our work session um just very quickly dayo who all are the technology stakeholders that you were working with on this so i had application developers on the vendor on the vent from the vendor side because we had a third party vendor who was implementing all the solutions and suggestions that we required and we also had some technical um team members in health the aig side of the business who were also you know going through all these recommendations as we're communicating it with the vendor and then when they implement it they also go over they work together and to go right to make sure that it's implemented correctly before it goes into testing which i i i do i take as yes so um i created a case you know stating the audience need for a dictionary too and um i started we started to brainstorm on the possible solutions um for this sure uh one quick question uh since you said that this was an urgent need and you said that you worked on the impact of this apart from the usability impact which you mentioned were you did you quantify this impact in some way to really understand the impact of revenue because uh i want to understand how we decided on the urgency of this specific
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