NICE and Cognizant join hands to transform digital customer experience
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NICE (NASDAQ:NICE) and Cognizant (NASDAQ:CTSH) launch global strategic go-to-market partnership to accelerate customer experience transformation.
This partnership leverages the Cognizantâs deep consulting and business transformation capabilities along with NICE CXoneâs industry-leading complete, integrated cloud platform to accelerate customer adoption.
For both companies, this partnership will enable growth opportunities in their respective customer bases.
Barry Cooper, President, CX Division, NICE, said, âAs the CX landscape continues to demand a more consolidated collection of solutions built on a scalable cloud-native AI platform, NICE CXone emerges as a clear leader for digital transformation of the contact center and beyond. Teaming with Cognizant to leverage their Contact Center Advisory and Transformation services will bring more rapid, compelling business outcomes to our joint customers.â
NICE down 1.9% pre-market.