Zoom unveils investment in Anthropic to boost AI capabilities
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Zoom Video Communications (NASDAQ:ZM) said on Tuesday that it was investing in artificial intelligence startup Anthropic to boost its AI offerings into its platform.
In a statement, Zoom (ZM) said it would integrate Anthropic's large language model, known as Claude, across its platform, starting with its call center service, Contact Center.
Claude will be integrated into Team Chat, Meetings, Phone, Whiteboard and Zoom IQ at later dates, Zoom added.
"Partnering with Anthropic also furthers our commitment to providing customers with our federated approach to AI, optimized to deliver outstanding customer experience outcomes," Smita Hashim, chief product officer for Zoom, said in a statement. "Additionally, with our investment, we are advancing leading-edge companies like Anthropic and helping to drive innovation in the Zoom ecosystem and beyond."
Zoom (ZM) shares fell around 0.2% in early trading.
Zoom's (ZM) investment into Anthropic, the amount of which was not disclosed, follow's Microsoft's (MSFT) multi-billion dollar investment into OpenAI, maker of the popular ChatGPT chatbot.
Since Microsoft's January announcement of its OpenAI investment, it has integrated the AI technology into a number of its products, including its Azure cloud, Bing search engine, Teams, Office 365 software suite and others.
Zoom (ZM) previously announced a partnership with OpenAI in March. 
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