Amdocs expands strategic collaboration with Microsoft to launch a new customer engagement platform
Hiroshi Watanabe


Amdocs (NASDAQ:DOX) and Microsoft Corp (NASDAQ:MSFT) on Monday have expanded partnership to launch a new Customer Engagement Platform.
Leveraging Amdocs' (DOX) cloud-native Commerce and Care Suite and Microsoft Dynamics 365 and Power Platform, the new solution combines best in-class cloud, AI and telco technologies for a seamless consumer and enterprise experience.

The new platform will be integrated with Amdocs' end-to-end set of solutions, from customer experience to monetization products to network automation while fully exploiting the capabilities of Dynamics 365, the Microsoft Power Platform, and the Microsoft Cloud.
The offering will benefit from the collaboration of the two companies' leading R&D organizations to enhance and foster innovation and enable an exceptional customer experience.
Further, the integration will leverage Amdocs' unique software delivery capabilities, cloud operations and accountability model to enable service providers to quickly and smoothly benefit from the new offering.
Dig into Amdocs Q4 earnings, reiterated FY23 guidance.
Last week, Microsoft (MSFT) said it had signed deals with Nintendo and Nvidia to bring Xbox and Activision (ATVI) games to their respective platforms.