ChatGPT use rises amongst Corporate America, Reuters survey finds
Robert Way
ChatGPT, the chatbot created by OpenAI that took the world by storm earlier this year, has seen an upswing in usage amongst U.S. corporations, a new survey has found.
According to a Reuters/Ipsos survey conducted between July 11 and July 17, 28% of responders said they have regularly used ChatGPT at work. Conversely 22% of respondents said their companies explicitly allowed the use of such tools.
A story associated with the survey reported that some U.S. employees at Tinder parent Match (MTCH) have used ChatGPT for so-called "harmless tasks," such as writing emails, creating calendar invites and "general research."
A Coca-Cola (KO) spokesperson told the news outlet that it is embracing ChatGPT and other generative AI solutions, while a Procter & Gamble (PG) employee said it is "completely banned."
OpenAI, the creator of ChatGPT, is backed in part by billions of dollars in investment from Microsoft (NASDAQ:MSFT). Microsoft has incorporated the technology into many of its products, including search, its web browser and many other software and services.
On the other hand, 10% of respondents said artificial intelligence tools were explicitly banned by their bosses, while 25% said they were unsure if the technology was allowed to be used.
The survey polled 2,625 adults across the U.S. and has a 2% margin of error.
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