 What a lot of them did was the add-on 20% automatic gratuity. That is the least transparent and least honest way. He says more restaurants are doing this, but says servers often get their tips stolen that way. They don't have any option to go, okay, well, you're going to give me this terrible deal where I only get 60% of my gratuities. Why doesn't he just raise prices on food? He says customers wouldn't like that. Why not?