 Sports at 10 and 40 past each hour. Taylor Van Sise, Northwest News Radio. Microsoft says the issue that caused that global cyber outage has been fixed, but impacts are still being seen, particularly at airports. The problem was apparently triggered by a software update from the CrowdStrike cybersecurity firm that affected Microsoft. But could it have been prevented? ABC's Kira Phillips put that question to Alex Hammerstein, the advisory solutions director at the cybersecurity firm TrustedSec.