 $39 million guaranteed. Sports with Swartz at 10 and 40 after the hour. Northwest News Radio. Northwest News Time 511. On the bright side, Alaska Airlines takes a top spot when it comes to pleasing its passengers. Unfortunately, the industry as a whole needs to do a little better. Teresa Murray with the Public Interest Research Group says the number of complaints about airlines is up about 30% over last year. American had the most complaints, but no kidding, they have the most flights and the most passengers.