 Almost a minute and a half, that's an awfully long time for someone to have adjusted and done something. And at least so far, it seems like a lot of blaming and finger pointing. Well, it wasn't us. It wasn't that. Well, you have to understand this happened. This is completely unacceptable. The failure was unacceptable. The response to me seems unacceptable. What are you seeing? What are you hearing? Guy, you said the right things. Number one is...