 Well, I agree with you so much. I appreciate you sharing that with us. I'm going to share with the audience two things. Number one, back when I first started learning how to sell, there was a book out by Tom Hopkins about how to sell. And he talked about the fact that everybody knows 200 people. And when you do something wrong to one customer, 200 other people are going to hear about it because they're going to make sure that all their friends hear about it. It might be a day later, a week later, six months later, a year later, but they're going to hear about it.