 They either send it back to you looking like it did when you first took it out of the box or they'll replace it. I think it was either cash care or it was Jason Koloski who came on the program and said, if you drop this thing out of a helicopter and you damage it, you send it back to us and we can't return it to you in perfect condition, we'll send you a new one. That's just how they roll. It's really excellent. Choice of colors too. Wolf gray, which is really nice looking.