 meaning we'll handle every issue in a single visit so when we show up we have everything available that way we'll take care of it in that single visit when we leave you know that you're 100 compliant that your building is going to be protected and everything is going to be as it was or if not better than when we got there we get a very detailed report from our software that we provide to the customer so that way they can prove compliance to the authorities address everything that has happened within the last 12 months six months