 Number six is customer service. How many times have you had to call a customer service number and be put on hold for 20 minutes while they tell you how important your call is? I'm not knocking it. I know people that work in customer service. They put up with a lot, and I respect that. They deal with a lot of people yelling and grouchy at them, and it's not for everybody. So if you work in customer service, I applaud you, and I'm very sorry that customer service is on the list.