 and a terrific job on the editing and storytelling by Greg Hengler. And a special thanks to Horst Schulze, as always, for sharing his stories with us. And it's not just a story. We have a bunch by Horst because, well, what a storyteller he is and what wisdom he has. And by the way, what a thing to know that it all starts in that very first contact. And if you've ever been to Orvitz Carlton,