 An officer identified as Corporal Willoughby took action, went to the nearest Meyers store, which was closed when he arrived. He knocked on the front doors to get the attention of the employees inside, also shining his flashlight. When one of the employees came out, he explained the reason behind his off-hours visit. He was able to find the formula with the help of one of the employees, who suggested he also buy a bottle just in case.