 Well, the first thing is I think we do a great job, all of our officers. We have to get out and connect with those out here on the street. In my division particularly, we go out and get that face time. We want to find out who people are, what their situation is. I have five questions I always ask. Who are you? Where are you from? How did you get here? Tell me a little about your situation and how can we help? I ask those questions, one, to...