 Here's what she did. She says weeks of calls and actual visits to Herbank, Wells Fargo, and CMPD. I provided the receipt from the ATM. I wrote a letter describing me from head to toe, the car that I was in, the time, the van that pulled up behind me, everything. I'm in tears, literally, because I'm like, I have mortgage due, I have light bill due, I have everything that is due. Robinson didn't give up.