 At the American Veterinary Medical Association annual convention in Indianapolis, we caught up with Dr. Tom Meyer of Vancouver, Washington. Visits to the veterinary hospital are not very rewarding either for the client or the patient. We need to get our patients into the veterinary hospital so that it is not a traumatic experience. We need to be learning about their behavior and rewarding them to make it an enjoyable experience in coming to the veterinary practice. There's more valuable information at AVMA.org.