 Now more with Richard and Elizabeth, Passage to Profit. And now we are to the fun part of the show. Wait a minute, the whole show is fun. Why is this like the only fun part of the show? It's the fun part of the show because I'm the one that thought it up. Okay, hopefully fun for everyone. So we're going to ask everybody the same question, and we're going to start with Karen. What is one quality of yours that you feel has really helped you in life or business?