 He didn't help me. It was very frustrating. So I really admire that you said you want to get to know your clients and patients and hear them. So I have an interesting scenario, Nancy. If she walks in with a psoriasis frustration, having no idea what you do as a clinic, what would have been your first few questions to her? Well, the first couple of questions I would have asked is, how long has this been going on? Have you changed your