 The only time that I felt shut down was when a woman called me about her Persian cat and I was trying to bring a message in from her dad because sometimes they're as clear as bell and I have to bring the message in. And she said, I do not want to hear from him. She's so angry. At her father? Yeah, so angry at her father that I felt like this. I couldn't speak anymore. And she just said, are you there? Are you there?