 Police said the arrival of responding officers confused some travelers who thought there was an active shooter. Officers were able to determine there was no shooting. An owner of a Consumer Insights research firm couldn't pay her employees, make Friday's deadline to sign a contract for a new business, or send key research to a key client. A psychiatrist who runs a virtual mental health practice in Maryland saw his businesses hobbled as some of his virtual assistants and therapists couldn't either make phone calls or log on to their computers.