 You know, so let me – we'll take a quick walk backwards, right? So, like, the pandemic was four years ago, right? And so most of you were probably, what, 11, 12, 13 during the pandemic. One thing you'll hear people say, continually hear people say, is that after the pandemic went through, customer service took a nosedive in America, that the work ethic in America amongst young people fell off the cliff in the whole nine years.