 This is, truthfully, I think the harshest critique, and rightfully so, because we have to wonder about that QA process or the workflow of, hey, rolling things out. Really, did it start as a small sample pool? Hey, was it 100 hosts it went to first and then grew to 1,000 and expanded in more of that testing QA process? But unfortunately, it sounded like everything really just had this incident occur at the same time. So...